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“Not all it's cracked up to be” 2 of 5 stars
Review of Meltonia Luxury Suites

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Meltonia Luxury Suites
Kindaruma Road | Near the Yaya Mall and Centre, Nairobi 00621, Kenya (Nairobi Central Business District)   |  
Hotel amenities
Ranked #26 of 106 Hotels in Nairobi
Nairobi, Kenya
1 review
4 helpful votes 4 helpful votes
“Not all it's cracked up to be”
2 of 5 stars Reviewed June 23, 2013

My high school sweetheart was passing through Nairobi on a business trip and needed help finding an affordable but good place to stay. I decided on Meltonia Luxury Suites following its rating and reviews here on tripadvisor.com. The place is very prettily done and the booking agent is very polite. That's about all that's going for them IMO.

First, my friend was barred by the guard at the entrance. I can't help but wonder if this had anything to do with skin colour as my friend is African and Kenyans on Facebook and Twitter are currently speaking out about racism in the hotels and restaurants of Kenya. Second, he ordered one thing and got another. Third, prices changed at the hotel reception. What the polite booking agent had quoted was different from what the receptionist asked to be paid. Fourth, there seems to be poor communication between the booking agent and the receptionist because the receptionist knew nothing of the plans I had made for a taxi, etc. Fifth, the receptionist was quite the sourpuss. He did not smile once at us, was curt and basically looked like he would rather stick needles in his eye than be there. The chef was nice, though.

I will say that I had booked a double room and because my friend came with a colleague (I didn't know about that) there ended up being three of us in the suite and not the two who I had planned for --- I went to see my friend and spend the night. Maybe the staff were displeased about that. Still, I wouldn't recommend Meltonia to anybody.

  • Stayed March 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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67 reviews from our community

Traveler rating
    28
    22
    10
    6
    1
See reviews for
9
20
14
12
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Any
English first
Nairobi, Kenya
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed June 20, 2013

Booked based on reviews on Trip Advisor. Great value for money in Nairobi. Staff very helpful, apartments clean, nice linene, well equipped. Breakfast fine, also had dinner very convenient. Close to some fine restaurants as well. Ample secure parking. Two negatives....lady that was answering the phone had difficulty in explaining the driver how to get to the hotel, and the time you have to wait for dinner...although it was worth the wait. All in all highly recommended!

Stayed June 2013, traveled with family
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed June 1, 2013

I stayed here for one night last September (a little late getting around to write the review!) As a lone female traveller one of my main concerns was safety and so I had prearranged a taxi (arranged through the hotel) to collect me from the airport. I was very pleased that this was awaiting me and took me straight to Meltonia suites in about 30-40 minutes. The traffic is very bad in the city!
Upon arrival I checked in at reception, which did take a little time, and was then taken to my apartment. The first thing that struck me was just how big it was - ample for one person. The apartment was clean and all appliances such as kettle, fridge, microwave and tv were fully working.
I went to the restaurant for an evening meal and, although it took a little while for the food to arrive, I was greeted with a large and tasty portion of spaghetti bolognese. I also ordered room service during my stay and - again - absolutely no complaints with the food and a decent portion size.

The bed was big and comfortable. The curtains kept the room nice and dark. A good night's sleep!
All in all, excellent value for money and I would definitely there again.

  • Stayed September 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Karachi, Pakistan
Senior Contributor
28 reviews 28 reviews
23 hotel reviews
Reviews in 19 cities Reviews in 19 cities
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed May 12, 2013

Stayed here one night at apartment (B6). The room was clean and well equipped (washer/dryer, kitchen etc). The staff at reception (Lornah and Francis) were friendly and helpful. The kitchen downstairs meant that I didn't have to leave the hotel at night after a long flight in. I didn't have breakfast because I had to rush out in the morning to beat traffic but dinner was pretty decent and the restaurant area near the pool is quite nice. The WiFi was reasonably fast. I wouldn't stay here on vacation but it's definitely good for a business trip and offer excellent value for money in a city like Nairobi where accommodation can be very expensive.

  • Stayed May 2013, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Halifax, Canada
Contributor
12 reviews 12 reviews
10 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed May 5, 2013

This apartment had everything we needed including the washer and dryer which are very hard to come by in Nairobi! We spent only one night here before our flight out of Africa, but we would definitely stay here for a longer period next time. It was like home away from home!

  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stock
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 3, 2013

Our room (B10) was an apartment, very nice with bed room, living room, good kitchen with all appliances and washing machine. Staff friendly, but the place does not seem very tourist prepared, there are for example no maps in the reception. Staying here a little longer for work it would be a nice place to book.

Breakfast is not at level with room rates. Wifi did not work, but we could use another room's connection. Transportation is needed, a walk to the centre of town would be half an hour at least. Also a little wary of the electrical wiring, loose cables are lying close to the pool and there is a cable in the shower that does not look professional, to say the least...

Cleaning staff is great, very helpful.

  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lagos, Nigeria
Top Contributor
55 reviews 55 reviews
12 hotel reviews
Reviews in 35 cities Reviews in 35 cities
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed February 22, 2013

Tucked away in a calm location near to the Nairobi international airport. Very secure with a lot of trees. Each room has a small kitchen. There is a small swimming pool. Breakfast was good.
Overall love to stay in this place again. Highly recommended.

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Meltonia Luxury Suites

Address: Kindaruma Road | Near the Yaya Mall and Centre, Nairobi 00621, Kenya
Location: Kenya > Nairobi > Nairobi Central Business District
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style:
Ranked #26 of 106 Hotels in Nairobi
Price Range (Based on Average Rates): $$
Number of rooms: 40
Official Description (provided by the hotel):
Meltonia Luxury Suites is one of the most desirable apartment suites to be in Nairobi. Combining exquisitely refurbished interiors and a fantastic location, this stunning studio and one bedroom flat apartment offers high-quality fixtures. Located in a prime location, near the Yaya Centre and Mall on Kindaruma Road- Nairobi, Meltonia will offer you an atmosphere of tranquility. The trendy rooms are very inviting and secure with their own security intercom phones and panic buttons. Meltonia Luxury Suites has everything you may need for you to feel right at home. An exceptional 3rd floor apartment found within this sought after 24 hour master development boasting a high specification interior and modern features, located on this quiet residential street. Comprising a swimming pool, mini bar and restaurant with Lounge, separate fully fitted kitchen, master bedroom with en-suite shower room and a beautiful balcony. ... more   less 
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