We are now since four weeks in Tara Suites. The staff is very friendly, most of the rooms to rent are spacious, bright, quiet, affordable, have WiFi and TV. Village Market, a big shopping center, is a few minutes by foot away. Breakfast (fruits, pancakes, toast, jam, coffee, tea, juice) is included. The cook is good, you can order a la carte. There is a spacious garden but with only one small table and two chairs, it could be nicer with little effort. We like the place and the people - but even though:
since four weeks we live in the 2-bed-appartment (we needed a kitchen) which we cannot recommand. Just behind our sleeping room, a huge generator is running during power cuts (more than once). It's difficult to find sleep in the night when it is running. In front of our sleeping rooms is the parking. Guests leave early in the morning or sometimes arrive late at 2 or 3 am. Everytime the motors are running close to our windows. Besides our living room we have the kitchen where you can hear the clatter of pans and porcelain until 10.30 pm in the night. So you have unevitably sources of noise all around.
We asked the director to get one of the free 3-bed-appartments to sleep quietly. She said, with regard to the situation she will make us a special rate. This "special rate" (the fee we need to pay additional for upgrading) was 1,400 USD for 13 days, only 40 USD(!) less than we would have to pay usually. We expected more goodwill. In general, Tara Suites does not give a discount when you stay longer than one or two weeks - other B&B in the area do (10 percent and more).
also annoying: since our arrival we asked several times to get mosquito nets because there were none in both bedrooms and we were bitten by the mosquitos almost every night. since four weeks we hear "yes, yes" when we asked. nothing happened. that behavior is not at all customer oriented. so yesterday we bought and installed the mosquito nets on our own.
positive: when you rent an appartment, besides cleaning and bedding they also do the dishes, the laundry and ironing, which we really appreciated a lot.
Summary: If you don't need the comfort of a 5 star hotel, air condition etc., you feel at home here, especiallly when you have no car, and taxis in Nairobi are quite expensive. But better do not rent the 2-room-appartment at the parking when you are sensitive to noise or want to enjoy a quiet time.
- Official Description (provided by the hotel):
- "Traveling is not always a luxurious vacation but rather a necessity. Realizing the simplicities are overlooked and taken for granted, the inspiration for Tara Suites was born. Tara Suites is not a franchise, but rather your home away from home where you can feel safe and connected. It's a property of boutique suites set in a captivating oasis on United Nations Crescent, Gigiri. In a deciduous vegetated garden amongst a sanctuary of beautiful East African birds you will forget that you are within walking distance from the United Nations and conveniently close to cafes, restaurants, and modern shopping facilities. Safety, reliability, comfort, and connectivity are necessities we will provide. We might just be that luxurious vacation you've been seeking after all. Thanks for visiting." ... more less