As all other posters have said this is just a great little company. It was my first time to Africa and Im someone who likes to have everything organized and all my questions answered. I went back and forth with Bernard over email several months before our safari asking questions etc. Bernard was outstanding at promptly answering my emails as well as always answering all my questions.
We arrived an were picked up on time at the airport and transfered to our hotel in Nairobi. From then on the trip was excellent. Our driver Ben was fantastic with his driving skills, English, friendliness and excellence in spotting animals and educating us on the animals, Africa and the culture.
Everything ran like clockwork with no issues at all and a great experience! I would highly recommend this company for their customer service, competitive prices and excellent guides. Will be booking with them again on the next safari!