We arranged an eight day safari with Lion Trails Safari in February 2013. I spent weeks going back and forth with Bernard to plan the trip, arrange the transportation, pick the lodges, etc. We had an unusual itinerary as we were picked up in Nairobi and drove to 4 parks in northern Tanzania. I had very specific ideas about where we wanted to stay and what we wanted to do - Bernard accomodated every request. Then, at the last minute, our flight leaving NYC was cancelled and we had to delay the trip by a day. Bernard re-arranged everything and by the time we arrived in Kenya everything was sorted. Also, our guide Juma was fantastic - he made sure we saw everything and were comfortable. The entire experience was wonderful!