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“Warning: Hidden Price Increase” 3 of 5 stars
Review of Osteria Gigiri

Osteria Gigiri
Limuru Road | Inside the Village Market, 1st Floor., Nairobi, Kenya
020 7122661
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Ranked #66 of 358 Restaurants in Nairobi
Cuisines: Italian
Dining options: Reservations, Delivery, Late Night
Restaurant details
Dining options: Reservations, Delivery, Late Night
Nairobi, Kenya
1 review
2 helpful votes 2 helpful votes
“Warning: Hidden Price Increase”
3 of 5 stars Reviewed July 14, 2012

We visited Osteria Gigiri as we have enjoyed previous visits at this location and at Del Chianti. Upon being given the menus, we noticed that all the pages were new, but the items and the prices seemed to be the same, but then we noticed the big change. At the bottom of each page it was printed that all prices EXCLUDE all taxes. This little change to the menu meant that they had increased the prices of all items by 16%.

I asked to see the manager and confronted him about the change. At first, he denied any change in the menu, but finally admitted to the price increase. I understand that restaurants must make a profit, but do not try to sneak something by your customers. If you are going to raise prices, do it in a manner than is open and honest.

We walked out before placing any order, and will not return.

Visited July 2012
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62 reviews from our community

Visitor rating
    23
    26
    4
    7
    2
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • German first
  • Italian first
  • Japanese first
  • Any
English first
Manila, Philippines
Top Contributor
109 reviews 109 reviews
59 restaurant reviews
Reviews in 40 cities Reviews in 40 cities
44 helpful votes 44 helpful votes
“Glad to see Osteria in a more convenient location”
4 of 5 stars Reviewed May 30, 2012

I like the old Osteria, but its not convenient to get to for those who live near Runda etc. thus was glad to see it appear in Gigiri. I admit that the older one in Hurlingham has greater ambiance and outdoor setting, but food is still great at Gigiri location.

Visited December 2011
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane, Australia
Senior Reviewer
9 reviews 9 reviews
3 restaurant reviews
1 helpful vote 1 helpful vote
“Great food”
5 of 5 stars Reviewed May 25, 2012

This is a pleasant surprise in Nairobi with excellent menu and food at reasonable prices

Visited June 2011
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nairobi, Nairobi Area, Kenya
Senior Contributor
21 reviews 21 reviews
14 restaurant reviews
Reviews in 3 cities Reviews in 3 cities
9 helpful votes 9 helpful votes
“Downhill”
2 of 5 stars Reviewed May 3, 2012

While friendly and in a useful location the way the food is put together has fallen off over the last two years. The ham on the pizza's just doesn't rate compared to what I like from Italy.

Visited April 2012
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nairobi, Kenya
Contributor
15 reviews 15 reviews
11 restaurant reviews
Reviews in 5 cities Reviews in 5 cities
14 helpful votes 14 helpful votes
“Surprisingly attractive”
4 of 5 stars Reviewed March 31, 2012

The restaurant is inside a shopping mall so for me was initially a turn off. However it is good to put aside conceived notions and so we had lunch there. It wasn't an exceptional experience but it was very pleasant and enjoyable. And of course you could still do your shopping, assuming you have energy left, after you meal.

Visited February 2012
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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