We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“a hit and miss” 4 of 5 stars
Review of Jiko

Jiko
Tribe Hotel | Limuru Road, The Village Market, Gigiri, Nairobi, Kenya
Website
Improve this listing
Ranked #156 of 347 Restaurants in Nairobi
Cuisines: International
More restaurant details
Restaurant details
Dining options: Breakfast/Brunch, Reservations, Late Night
Description: The restraunt was called Epic (which already features on Tripadvisor) and has recently re-opened as Jiko.
Contributor
12 reviews 12 reviews
5 restaurant reviews
Reviews in 7 cities Reviews in 7 cities
10 helpful votes 10 helpful votes
“a hit and miss”
4 of 5 stars Reviewed January 2, 2013 via mobile

We dinned at Jiko on two separate occassions whilst staying at Tribe hotel. We found that the level of sevice and quality of food varied immensely. On the first occasion I found a hair on my food. and although disheartening our waitress dealt with the matter professionally and after reodering my meal we were offered complimentary desert. The food was so tastey that we decided to come back a second time. Unfortunately on this occadion our waiter was completly incompetent...I asked what was included in the seafood platter and he was unsure whether prawns were shellfish. Upon finishing our starters he asked whether we wanted to order mains, however we had already ordered mains at the start. When my food arrived it was tasteless and burnt and badly presented making us wonder whether it was the same kitchen that had prepared our meal before.

    • 4 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 3 of 5 stars Service
    • 3 of 5 stars Food
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

28 reviews from our community

Visitor rating
    7
    6
    11
    2
    2
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Brooklyn, New York
Top Contributor
69 reviews 69 reviews
29 restaurant reviews
Reviews in 33 cities Reviews in 33 cities
230 helpful votes 230 helpful votes
“one of my favorites in nairobi”
5 of 5 stars Reviewed December 27, 2012

Have eaten here a few times since relocating to Nairobi. Food is always excellent and the service is always wonderful. Beautiful venue to enjoy a nice meal and a great glass of wine - recommend sitting outside, but try not to fall in the pool! Their ice cream dessert is hands down my favorite dessert in Nairobi (so far), maybe because it reminds me of home.

  • Visited December 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nairobi
1 review
“Great at first but bitter taste in my mouth at the end”
1 of 5 stars Reviewed December 25, 2012

We had a Christmas gathering on 24th Dec with my family at the Jiko restaurant. The welcome, was great,the food awesome but at some point, the person serving us had to leave for home but no proper handover done of what the gathering of 15 pax had consumed. The new server came and asked us by show of hands, how many people had pork, chicken etc. It felt like we were in a classroom yet we were cash paying guests. We waited for our bill from 2300h to 0130h and still the new server had the guts to tell us that we must comply and pay up with an attitude. We left the establishment upset and vowed never to come back again coz of how it all ended.

    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nairobi
Top Contributor
50 reviews 50 reviews
24 restaurant reviews
Reviews in 19 cities Reviews in 19 cities
28 helpful votes 28 helpful votes
“Good Breakfast buffet”
4 of 5 stars Reviewed November 29, 2012

Very good food, great quality, great ambiance.. staff friendly, we really enjoyed it! We went on a Saturday as we wanted to avoid the Sunday crowd for the brunch... much better I will say! HIhly recommended!

Visited November 2012
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bergen
Contributor
12 reviews 12 reviews
6 restaurant reviews
Reviews in 10 cities Reviews in 10 cities
13 helpful votes 13 helpful votes
“Good cuisine. Pity about the clientele.”
4 of 5 stars Reviewed June 20, 2012

We wanted good cuisine and we got that. The waiters were competent and attentive. The wine list showed good choice - for example in the whites, there was a range from dry , crisp and grassy to the sweeter more fruity ones - and also a range of prices (though none were cheap).The food was well-prepared and presented. If you want stodge (rice, chips etc), you order it as an extra: the main courses come with just the good stuff. This suited us, since we got the good stuff without the stodge. The service was quick. They have made a good choice in limiting the number of items in their menu.
However, we also wanted an above-average dining experience, as a whole, and we did not get that - despite the best efforts of the staff. This was because of the dominant clientele in the restaurant. It was mostly men above a certain age and size, who got very drunk and loud. I suspect these were largely the wealthy guests of the Tribe hotel that the restaurant is part of.

We especially liked the osso bucco.

  • Visited June 2012
    • 2 of 5 stars Value
    • 2 of 5 stars Atmosphere
    • 4 of 5 stars Service
    • 4 of 5 stars Food
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers who viewed Jiko also viewed

 

Been to Jiko? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

If you own or manage Jiko, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.