We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great Chinese food spoilt by aggressive waiters” 2 of 5 stars
Review of China Plate

China Plate
The Chancery | Valley Rd, Nairobi, Kenya
Improve this listing
Ranked #133 of 315 restaurants in Nairobi
Cuisines: Chinese
More restaurant details
Restaurant details
Dining options: Reservations
Description: Just up Valley Rd from the Pan Afric hotel - there is also another one in Nairobi, but I have not been to that one.
UK
Senior Contributor
21 reviews 21 reviews
9 restaurant reviews
Reviews in 16 cities Reviews in 16 cities
30 helpful votes 30 helpful votes
“Great Chinese food spoilt by aggressive waiters”
2 of 5 stars Reviewed December 5, 2012

The restaurant is located in an office block and other comments about the baby wipes and lack of chopsticks are accurate.

The food was some of the best Chinese food I have eaten. What really spoils this restaurant are the aggressive waiters (to give you an idea - think of nightclub bouncers dressed as waiters).

The menu lists two sizes of dish "small" or "large". Clearly it's impossible to know how big each is. So the waiter will tell you what size you must order (large of course) because he knows how hungry you are without even asking you. A large portion is easily enough for 3 hungry adults.

When paying the bill my friend asked for the card machine to be brought. "The machine is by the door" said the waiter "Don't worry we won't copy your card" - would a card thief admit that? But after three requests, the card machine was grudgingly brought to our table.

Then the fun really started:

The waiter asks my friend to fill in a tip on the card receipt - except there was nowhere to write a tip on the card printout. Again the waiter asks for a tip to be written, again my friend says there is nowhere to write it and we offered to leave a tip in cash.

A third time the waiter asks us to fill in a tip on the card slip. By now this is getting quite intimidating. After a fourth time of asking us to write a tip, he finally gives up and realises that we are not going to give in.

This is like being mugged in an open restaurant. Sadly most of the waiters look like boxers and unlike every other restaurant in Nairobi, the welcome is far from warm. A real shame because the food is excellent and plentiful (even for a small portion!) Just don't ask how big the portions are....

  • Visited December 2012
    • 3 of 5 stars Value
    • 1 of 5 stars Atmosphere
    • 1 of 5 stars Service
    • 4 of 5 stars Food
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

37 reviews from our community

62% Recommend
    9
    14
    10
    2
    2
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • French first
  • Any
English first
Larnaka, Cyprus
Top Contributor
178 reviews 178 reviews
107 restaurant reviews
Reviews in 31 cities Reviews in 31 cities
139 helpful votes 139 helpful votes
“Just OK”
3 of 5 stars Reviewed November 14, 2012

Maybe I should not compare a Chinese in Nairobi to one in Europe but in my opinion is was just OK
Food was OK Good portions but a little bland. No chopsticks offered. Service a bit on the slow side.
Not particularly cheap.
As one other reviewer stated, baby wipes instead of hot towels is not so good.
I will not be rushing back

  • Visited November 2012
    • 3 of 5 stars Value
    • 2 of 5 stars Atmosphere
    • 3 of 5 stars Service
    • 3 of 5 stars Food
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nairobi, Kenya
Contributor
18 reviews 18 reviews
14 restaurant reviews
Reviews in 4 cities Reviews in 4 cities
11 helpful votes 11 helpful votes
“Wet Wipes horror!”
3 of 5 stars Reviewed November 12, 2012

China Plate is supposedly the best place to find Chinese food in the city of Nairobi. The food is passable, waiters are attentive (but they do get a little impatient for diners to leave when it gets to 11.00 pm.). However what really disappointed was instead of the customary hot towel, diners get to clean their hands with Baby Wipes...the horror of it. This really put a damper on the whole "China Plate' experience. I doubt I shall be going back.

  • Visited November 2012
    • 3 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 3 of 5 stars Service
    • 3 of 5 stars Food
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nairobi
Top Contributor
66 reviews 66 reviews
21 restaurant reviews
Reviews in 25 cities Reviews in 25 cities
29 helpful votes 29 helpful votes
“Great Chinese dishes”
3 of 5 stars Reviewed October 25, 2012

Its a good place for enjoying chinese delicacies situated in the heart of the town. May be goodfor a family and business visitor

Visited June 2012
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nairobi, Kenya
Contributor
13 reviews 13 reviews
13 restaurant reviews
5 helpful votes 5 helpful votes
“Exotic”
4 of 5 stars Reviewed October 17, 2012

Had my first chines food in this restaurant. Never was i disappointed. I am a regular here trying not to fall off...keeping the Chinese taste within the system. i love their food

Visited June 2012
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Been to China Plate? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

If you own or manage China Plate, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.