I have stayed there for the past month and expect to be there for two more. Contrary to an earlier review, the 'hotel' is almost on Ole Dume Road (i.e. at the end of a 40 meter driveway). A few minutes off the Ngong Road, which is very slow into the city centre due to heavy traffic, and current widespread roadworks. Its much better if you are going out of town - on the road to the Ngong Hills and Karen (of 'Out of Africa' fame).
Staff are helpful and friendly-it more than meets my needs as a business traveller wanting to stay put for more than a few nights. I would stress that both one and two bed apartments are in reality suites, with generously sized composite lounge-dining- kitchen. Such facilities would normally only be found in very pricey hotels at very much higher cost. It operates just like a hotel, except that there really is no bar, which would put some people off. The restaurant menu is rather limited in scope but what is provided is good, appearing to be mostly prepared to order. Large bathroom and separate toilet, which also has a washbasin, with lashings of hot water. Good double beds. My two bedrooms are each equipped with very good mosquito netting around the beds; not that there are many bugs, but it only takes one... (the mosquitos don't carry malaria but they still want to eat you]
Night time is quiet -there is the odd dog but not too close.
I would rate it as excellent if: i) wifi was more reliable, ii) there were more TV channels (no good reason for not having them); iii) a more extensive menus, but all in all its very good!