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“Average!!!” 3 of 5 stars
Review of Eldon Villas Limited

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Eldon Villas Limited
P.O Box 10870, Nairobi 00400, Kenya   |  
Hotel amenities
Ranked #42 of 91 Specialty lodging in Nairobi
Nairobi, Kenya
Top Contributor
59 reviews 59 reviews
18 hotel reviews
Reviews in 16 cities Reviews in 16 cities
28 helpful votes 28 helpful votes
“Average!!!”
3 of 5 stars Reviewed November 29, 2012

This is a convenient facility on Ngong Road and it is close to the Junction and Prestige Malls. We got a two bedroom apartment, which had a functional kitchen. The bathroom was extremely small so you have to be strategic when showering so as not to flood the bathroom. Another problem we faced was the lack of mosquito nets, and despite using the odorless repellent there were still mosquitoes around. I would not want to stay there during the hot season - December/January.

Other than that we had a pleasant stay. The staff are very friendly and helpful. If you are staying in Nairobi for more that three nights, renting an apartment is very cost-effective.

Room Tip: Try and get an apartment that does not face the main road - too much noise.
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  • Stayed September 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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27 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • Italian first
  • Japanese first
  • Any
English first
Perth, Australia
1 review
5 of 5 stars Reviewed October 29, 2012

I always stay at Eldon Villas on my out of Kenya from work. Great place to relax and unwind. Right next to Junction Mall - literally 150m. So easy to stock the fridge. Eldon is clean, safe and comfortable. Easy to use washing / drying facilities and a good gym if you feel like it. Brew Bistro is 50m away and is a great place for food / drinks. There are other places in the area, but I always choose Eldon because Shareen and her staff are so nice and they just make everything easy.
Craig

Room Tip: The apartments on the back side are really nice, and a lot quieter than the front block as its right...
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  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane, Australia
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed October 13, 2012

My Kenyan wife and I stayed here for 4 nights in May 2012. We booked it after a lot of research online and based on the website photos it looked smart, clean and upmarket. We were in Nairobi to visit family and we asked whether we could invite a small no of guests for a poolside dinner, but were refused permission by the management 'because they had never done this sort of thing before'. The 2 bedroom unit we had was very average, and certainly did not reflect the photos on website. Our gas cooker barely worked, the cutlery and crockery supplied was so sparse we even had to buy our own tin opener. We were charged 700kes for 1 broken tumbler (they sell the whole set for that in the Nakumatt) Our electricity bill was ridiculously high for 4 days. The location proved a bad mistake too. It took literally hours to get anywhere because of nightmarish traffic jams on Ngong Rd, we almost missed our plane when leaving. All in all, a big disappointment.

  • Stayed May 2012, traveled as a couple
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ELDON1, Manager at Eldon Villas Limited, responded to this review, October 26, 2012
Hello,

I would like to thank you for taking the time to post a review for us on trip advisor. It is disappointing to read about your experience but we do appreciate the sincerity and take the comments stated as a way to better improve our facilities.

With regard to the Gazebo and Swimming Pool area, we invite our guest to use those facilities since they have been put in place in order to be enjoyed. Last year, we had two couples re-new their vows in our Gazebo area. One of our guests had over 15 guests, we assisted them in setting up the area as well as offered them one of our staff to cater to their needs. We have also had guests carry out barbeques as well as pool parties by the swimming pool area. We have only requested to be alerted ahead of time so we may know how to ensure that every guest may have a chance to enjoy the recreational area. The pool area is closed at 6pm every evening to ensure that it is well cleaned and ready for use by 8 am. They may have denied the use of the pool area due to the closing times. We are opening a pool bar soon, where we will offer drinks and play live music to allow our clients to use the facility during evening hours.

We would appreciate it if you let us know what sort of pictures you would like to see on the website or if they were just not enough to offer you a clear picture of our standard apartments. We do appreciate and encourage guests to take a look at the apartments or send someone who may take a look at them on their behalf. You may not have had this at your disposal at the time, which we would understand.

Eldon Villas used to offer additional utensils in the office for rental reasons but we have increased the utensils in our kitchens and included items such as: wine openers, steak knives, brandy as well as champagne glasses, extra serving dishes, etc.

Our location is a hit or miss for our clients. For some clients, our location is deemed very beneficial due to its proximity to Karen, Nairobi Business Park, Yaya Centre, CBD, the Junction Mall, the Brew Bistro and Lounge, and many others. Ngong Road allows our clients access to a majority of locations within Nairobi. For others, it may be seen as taxing due to its heavy usage especially in the morning and afternoon hours.

I hope I have responded well to the concerns stated, if you do have any additional concerns we do appreciate please do not hesitate to contact me on info@eldonvillas.com. I would be more that happy to assist you.

Regards,
Shareen
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Waldkirch
1 review
2 of 5 stars Reviewed October 2, 2012

I was staying at Eldon villas for a week......the place is very clean the location is perfect.Staff are very nice and they do their work with passion.........the only thing i didnt like was the bathrooms ,
are very small,water flood allover the toilets,i found myself wondering how anybody is supposed to shower......the other thing is electric bill we payed almost 5000Ksh.......we only used the water heater in the evening.....that was a a rip off!we also had to pay extra for cartoon channel....another rip off,we had to pay 3% extra for paying with visa card.......the whole thing was money,money,money......i dint like it and am not going back there again......hotel would be cheaper by far

Room Tip: rooms at the back are quiter
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  • Stayed September 2012, traveled with family
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nairobi, Kenya
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed August 24, 2012

I have been staying in Eldon Villas for well over a year now. The staff are all very nice and helpful. The location is perfect. Located on Ngong Rd, it's about 10-15 minutes to Karen and about 20-30 minutes to the CBD. The Junction shopping mall is just minutes away and would take longer to drive than to walk. Brew Bistro is just next door as well so there is plenty of entertainment and eating options within walking distance. This however is also a downside to the property. Between the Matatus honking thier horns and the Brew Bistro there is a little bit of noise but it's manageable.

The facilities are well taken care of and there is free WiFi. The apartments are clean and the grounds kept up very nice. Housekeeping comes everyday except Sundays and public holidays. The property has a generator as electricity is a bit flakey. The price is a little on the high side, but compared to a hotel, Eldon Villas is still a bargain.

Room Tip: Try to get an apartment that does not face Ngong Rd.
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  • Stayed August 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Oxford
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
Reviews in 15 cities Reviews in 15 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed July 18, 2012 via mobile

I have stayed at Eldon Villas a number of times and our company use it for other guests. The location is great for us and it isn't too far out of the centre. The Junction Mall is a great asset being 5 mins away. Being apartments there is no reataurant, but the junction is close and you get a whole apartment to yourself. So good value for money. Staff are friendly, rooms are clean. Great discounts for longer stays.

  • Stayed July 2012
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed June 22, 2012

We stayed at The Eldon Villas in Dec 2011 and were a party of four. The critical thing to know about The Eldon Villas is that it is made up of two very different levels of facility. One section is classed as economy and the other is described as luxury. Ultimately we ended up staying in both facilities and so I can comment on both. The economy can only accomodate three people as it has a singe bed in a tiny room and a barely double bed in a slightly larger room. We were therefore very cramped. The hotel was fully aware we would be uncomfortable but accepted the booking knowing there was no possibility it could suit us. The apartment was filthy, the showers only dribbled water and the WC was cramped. Taps and other fittings were loose. Furniture was dirty and greasy and bedding smelled of the the history of previous occupants. The apartment had been so poorly cleaned I even found money and valuables from previous guests. The management were quick to relieve me of this. I complained persistently. This was our holiday and was being ruined. The management offered a move to the better luxury apartments which you see on their website. We were given no discount or other reparation. We accepted the opportunity to move although as we had to pay the extra it cut deep into our finances and forced us to cut our holiday short. The delux apartments are signifantly larger and cleaner but again had major problems. Throughout our stay there was building work in place. Loud banging commenced every morning. Cement and sand was being carried through the building all the time. We were on the top floor which is the sixth floor and the lifts have not yet been installed so it was quite an effort managing the stairs and negotiating our way past the builders. The apartment had large windows which rattled and shook. Some were broken and cracked and if I had had a child with me I would have been in absolute fear of this hazard as the remaining pieces were only hanging on. Wiring stuck out of walls and door handles came off in your hand. Some aspects of repair were truly hazardous. One night we were aware that armed police were called to the building due to some sort of incident. Don’t waste your time and money. Go elsewhere. Three of us were born and raised in Nairobi so we understand how services can be but this was truly appalling and we felt very dissatisfied and ripped off. By the way dont be fooled by the pool and gym. The pool was filthy and no one every used the gym...

Room Tip: Higher floors are quieter but check that the lift is installed and working! Be sure you know if you...
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  • Stayed December 2011, traveled with family
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Eldon Villas Limited

Address: P.O Box 10870, Nairobi 00400, Kenya
Location: Kenya > Nairobi
Amenities:
Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #42 of 91 Specialty lodging in Nairobi
Official Description (provided by the hotel):
Eldon Villas are fully furnished and serviced apartments in Nairobi, Kenya. We offer a choice of either a studio, one, or two bedroom fully furnished and serviced stylish apartments. Our on site management team will ensure that all your needs are taken care of day or night. We are located on Ngong Road, two minutes walk from the Junction Mall. In close proximity of the Yaya Center, Galleria Mall, Prestige Plaza to name a few. ... more   less 

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