I generally enjoy the Wine Bar for wine, whiskey, champagne food and drink pairings. I have really enjoyed the whiskey tastings in the past. Unfortunately, I was horribly ill after the recent champagne food and drink pairing.
I relayed the same feedback to the restaurant, with no response.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
March 2, 2013
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First of all, I would like to thank you for attending our Champagne tasting on 8th February though I was sad and concerned to hear that you were unwell following this event.
Following our conversation, I have received your email regarding this issue for the first time on 27th February. It seems that we had an issue with our main email address.
As mentioned, we had 16 people during that event. Food for these event is freshly prepared and cooked as a single batch, therefore if there was any issues, it would have affected most or all attendees. The food is also served at one go therefore once again reducing risks.
Following your comments, Miriam, Outlet Manager, and myself have contacted most of the attendees , and so far none have reported any discomfort following our tasting on 8th February.
At WWW shop and Bar, we pay great attention to our process as well as storage and selection of product and in over 20 months of operation never had any complains of food poisoning.
As you also probably know, we all tend to focus on the last meal when such issues arise, though one need to remember that the cause of such discomfort can be traced up to 72 hours before the last meal. It is also of the utmost importance that such incident are immediately reported to the restaurant or food outlet so that we can take immediate action to check and review any food which might have been involved. In your case, the tasting being on 8th February and the information only reaching us on the 27th makes it extremely difficult to do any further investigation or eventually any food tests.
I have sent you a personal note to your email address regarding this incident.
I thank you once again for contacting us regarding this issue, though in this case, I highly doubt that the food served on the champagne tasting on 8th February could have been the cause of your discomfort.
Looking forward to welcome you again in the near future.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.