We arrived in Nairobi some 10 hours late due to a cancelled and reschedule flight. In the process we lost our luggage which meant we spent considerable time talking with airline staff to ensure we got it all back. When we finally left the airport, there were the Cruzeiro staff waiting for us ready to transport us to our hotel. What a welcome sight they were after being on the go for nearly three days to get there! Better still, Andrew was waiting for us at the hotel both to welcome us and to voluntarily rearrange our schedule over the next two days to ensure that we still fitted in everything we'd wanted to do in our now limited timeframe.
Our guide, Paul, took us first to the Nairobi National Park where we saw our first rhino - they are ever so much more massive and majestic than either of us expected. Then he showed us around Karen - the Giraffe Park, the Karen Bliksen Museum, the Kazuri Bead Factory and on to Carnivore for lunch. Since we'd arrived without our luggage, Paul took us to a local store where prices were reasonable to purchase underwear and a few essentials before dropping us back at our hotel.
The following day another guide, Stephen, drove us through Nairobi giving us an insight into Kenya's history and politics. He couldn't have been more accommodating when we asked to see specific places and sights. Next he took us to the Nairobi Museum, the Karen Bliksen Cafe for lunch (wonderful meals) and to the Boma Dancers.
If we are ever back in Nairobi, we would definitely also go back to Cruzeiro - we are so grateful to everyone, but especially Andrew, for making sure that all our needs were met in spite of the inconvenience our delayed arrival caused. Thank you all.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.