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“Amazing Service” 5 of 5 stars
Review of Cruzeiro Safaris - Day Tours

Cruzeiro Safaris - Day Tours
Mumias South Road, Buruburu | Visions PLace 2nd floor, Nairobi 00200, Kenya
+254722370833
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Ranked #13 of 103 Activities in Nairobi
Type: Tours
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Attraction Details
Owner description: After receiving the 2012 Certificate of Excellence we are grateful to all our reviews who have placed us on top 10. We have had a lot of business from trip advisor clients. The trend of travel is changing at a very fast rate. The biggest handicap has been mode of payments which prompted adoption of more advanced booking and payments. We have adopted the online platform of 3Gdirect pay. Upon agreement of the price we send you an online link where you pay online - the balance you pay on arrival. However, for City Tours the category provides that you pay the full amount online. Our tours educate the clients on wildlife, eating out the African way, entertainment and dinner shows, culture current and ancient in the museums and luxurious prestige that Kenya offers.If you have more time you may take overnight safaris to the parks or to the coastal beaches.
Armidale, Australlia
Senior Reviewer
6 reviews 6 reviews
5 attraction reviews
Reviews in 2 cities Reviews in 2 cities
“Amazing Service”
5 of 5 stars Reviewed September 28, 2012

We arrived in Nairobi some 10 hours late due to a cancelled and reschedule flight. In the process we lost our luggage which meant we spent considerable time talking with airline staff to ensure we got it all back. When we finally left the airport, there were the Cruzeiro staff waiting for us ready to transport us to our hotel. What a welcome sight they were after being on the go for nearly three days to get there! Better still, Andrew was waiting for us at the hotel both to welcome us and to voluntarily rearrange our schedule over the next two days to ensure that we still fitted in everything we'd wanted to do in our now limited timeframe.

Our guide, Paul, took us first to the Nairobi National Park where we saw our first rhino - they are ever so much more massive and majestic than either of us expected. Then he showed us around Karen - the Giraffe Park, the Karen Bliksen Museum, the Kazuri Bead Factory and on to Carnivore for lunch. Since we'd arrived without our luggage, Paul took us to a local store where prices were reasonable to purchase underwear and a few essentials before dropping us back at our hotel.

The following day another guide, Stephen, drove us through Nairobi giving us an insight into Kenya's history and politics. He couldn't have been more accommodating when we asked to see specific places and sights. Next he took us to the Nairobi Museum, the Karen Bliksen Cafe for lunch (wonderful meals) and to the Boma Dancers.

If we are ever back in Nairobi, we would definitely also go back to Cruzeiro - we are so grateful to everyone, but especially Andrew, for making sure that all our needs were met in spite of the inconvenience our delayed arrival caused. Thank you all.

Visited August 2012
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
wambui, Owner at Cruzeiro Safaris - Day Tours, responded to this review, January 8, 2014
Happy new year to you.
I want to personally thank you for writing a pleasant review about us. We have more exciting products for you and your family detailed on our website and credit card on-line payment options. Do refer us to all your friends and family.
Once again thank you.
with warm regards
Claudia
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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33 reviews from our community

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English first
Springfield, Missouri
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Went solo and loved it!”
5 of 5 stars Reviewed September 14, 2012

I went to Kenya and Uganda for two weeks as a solo female traveler and Cruzeiro's 6-day Amboseli, Nukuru, and Masai Mara tour was excellent. Amboseli was my favorite. Lodging was great... and my guide Nicholas was so sweet and accommodating. The drives are long, but a real eye-opener into Kenyan life. Seems so silly to fly from park to park... you wouldn't see any of the real Kenya. When given an option, stay in tent! They are very well-built, clean, spacious, comfortable, safe... and a more authentic safari experience. Also, it's better to visit the Masai village in Amboseli than Masai Mara... where it's very touristy. Just loved Amboseli. Thanks Claudia and Nicholas... wish you both much success. :)

Visited August 2012
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
wambui, Owner at Cruzeiro Safaris - Day Tours, responded to this review, October 18, 2013
Hi, thank you for your kind sentiments, it been 1 year since you were in Kenya. We are happy to host you again and do look forward to more referrals.
with warm regards
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Leuven, Belgium
Senior Contributor
30 reviews 30 reviews
6 attraction reviews
Reviews in 20 cities Reviews in 20 cities
14 helpful votes 14 helpful votes
“Thanks Cruzeiro Safaris”
5 of 5 stars Reviewed September 12, 2012

I booked my honeymoon in Kenya through cruzeiro safaris, and I can only say keep it up..since the beginning Ms. Claudia was amazing answering all emails quickly and clearly no matter how many emails. I asked for a certain camp in the Maasai Mara and she found it and booked it for me..everything was perfectly arranged with no troubles at all since our arrival in Nairobi until we left back..I would definitely recommend this tour operator to anyone going to Kenya..I actually did recommend it, and probably other people are coming to Kenya in a few weeks..so Ms. Claudia expect new clients very soon :)

Visited August 2012
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
wambui, Owner at Cruzeiro Safaris - Day Tours, responded to this review, September 24, 2012
Dear Mohammad,
Thank you very much for your kind comments and we look forward to your return and referrals. Rest assured, we shall accord them same service.
claudia
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Seattle, WA
Reviewer
5 reviews 5 reviews
3 attraction reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
“An amazing and unforgettable experience”
5 of 5 stars Reviewed June 25, 2012

It has been over a month and the memories will last a lifetime.
A dream come true for me and the planning and care from Claudia and Titus made it even more special.
Claudia had the perfect itinerary with all important sites in Kenya. Accommodations were great and diverse.
We had the honor to have her with us and her knowledge and experience made our trip perfect. Titus as our driver was also very knowledgeable and a true champion on the road and finding wildlife in the parks.
Carmen & Titus....continuous success and be sure we will be back for more.
It was a pleasure to meet you and share the beauty of what Kenya has to offer.
I will for sure recommend your company and services to anyone, for business or pleasure.
Once again...Thank you very much.
Gabriel

Visited May 2012
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
wambui, Owner at Cruzeiro Safaris - Day Tours, responded to this review, January 8, 2014
Happy new year to you.
I want to personally thank you for writing a pleasant review about us. We have more exciting products for you and your family detailed on our website and credit card on-line payment options. Do refer us to all your friends and family.
Once again thank you.
with warm regards
Claudia
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Seattle, Washington
1 review
“Trip of a Lifetime!”
5 of 5 stars Reviewed June 21, 2012

What a fantastic trip! Claudia and her staff arranged the perfect Kenyan trip with the ability to be flexible based on our wants and needs. There was so much to see and Claudia was able to "squeeze" a lot of sights in to a 6 day trip. Titus, our guide was also very knowledgeable of the parks and animal behavior allowing us to get up close and personal with many species. I highly recommend Cruzeiro and thank Claudia and Titus for an unforgettable experience.

Visited May 2012
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
wambui, Owner at Cruzeiro Safaris - Day Tours, responded to this review, January 8, 2014
Happy new year to you.
I want to thank you for writing a pleasant review about us. We have more exciting products for you and your family detailed on our website and credit card on-line payment options. We had hoped to have another fam trip this year hopeful it will work out well.
Do refer us to all your friends and family.
Once again thank you.
with warm regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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