Hi im lucy and i went to this hotel checked in to room 318 went to have a shower and the handle came off and it all went downhill from there called the reception twice had to go down myself finally i was moved to another room "downgraded" had to complain again to be upgraded to the room i had paid for was moved downstairs to the room directly below it ,did not take long for the room to start leaking water
finally had enough asked to check out and to no surprise they have a no refund policy and i had not even been there for more than an hour.
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