I happen to have stayed at The Strand Hotel in Nairobi 3 times on different times. The first I booked through airport taxi people and yes I arrived at the HOTEL and I was given my room I felt I had been overcharged. I came down and spoke with the receptionist and I they changed my room at NO EXTRA charge. And I got a bigger room with balcony overlooking the parking. My next visit I booked directly with them and from that day its been all a smooth ride. I have paid $110 through the airport people. But directly with hotel I have been paying $60 and all I can say is I am very happy to know I have a home away from my home. The staff is very kind and go out of their way to make things smooth for you. I have travelled to many countries and myself being a doctor I know you can get very bad experiences but honestly in my opinion The strand Hotel is not one of them.
I would recommend this Hotel to anyone going to Nairobi. The trick is book directly with them. They have a WEBSITE. Don't use the taxi people at the airport. They are also in business and will HAVE to put their mark up and make the price you are paying be ridiculously high.
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