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“Worst Formal Dining Experience in Africa” 1 of 5 stars
Review of Masrawy Restaurant - CLOSED

Masrawy Restaurant
1 Kindaruma Lane | off Ngong road, Nairobi 8902-00200, Kenya
254 718 999 889
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Price range: $4 - $7
Cuisines: Egyptian
More restaurant details
Restaurant details
Good for: Outdoor seating
Description: Services: •A special smoking place for Shisha which outlooks a waterfalls. • A playground for kids situated in a visible place, where families can enjoy their meal while seeing their kids having fun. • Fresh Squeezed Juice which is very nutritious and preserves its value • Ample secured parking space at the restaurant parking and at St. Nicholas school. • Indoor and outdoor sitting locations to suit all tastes. • Soft Arabic music to feel the eastern taste. • Catering services, Take Away and special place for functions and venues. • The restaurant can easily accommodate up to 300 guests. • 30% discount on first visit to Med Spa for all restaurant guests. •On Tuesdays we have a special refill offer for only 1000/= •Free Wi-Fi is now available for our guests. •Special meeting and conference room is available including sound system, projector and white board •Outside catering and function preparations (including decoration, video recording, DJ and sound system) •DSTV and super sport channels available on TVs and wide screen for watching games •Special Egyptian deserts
Senior Contributor
36 reviews 36 reviews
25 restaurant reviews
Reviews in 7 cities Reviews in 7 cities
15 helpful votes 15 helpful votes
“Worst Formal Dining Experience in Africa”
1 of 5 stars Reviewed June 4, 2013

I have been to this restaurant a dozen times over the last four years. Our family enjoys mediterranean and egyptian food quite a bit, so we were happy to find a good restaurant. It is definitely off the beaten path and would not visit unless you were probably invited by someone who knew about it first.
We have not been back for a year and knew that it was under renovation for the last few months and couldn't wait to get back. We invited a few other couples to meet us there, some who had never been and were Lebanese.
Enough back story, on to the experience. We arrived at 6pm and before we were even seated, things did not look good. They used to have a very nice garden, it looks like it hasn't been touched other than a pretty bad grass cut. The seating is sparse, making me think it is not being replaced as it is broken or worn out. We were seated in a small tent that was dank and smelly, probably from hookas. We ordered around 6:15 and began to joke that they were probably going out to buy the food. We were not served until 8pm. Most of the meat was undercooked and returned to the kitchen. This restaurant is not cheap. We spent over 1,000ksh each. When the meat returned it seemed like less meat. The meat that was cooked was cold inside, the other meals were cold and seemed stale. The cook came out (since the manager left already) and apologized, but was also defensive. At this point words could not do much, we had kids that were well passed their bed time, had still not eaten and now grumpy parents. There was no offer to cut down the bill or to provide credit to a future bill. No offer to make things right. There is absolutely ZERO chance we will ever return after that experience.

  • Visited June 2013
    • 1 of 5 stars Value
    • 1 of 5 stars Atmosphere
    • 1 of 5 stars Service
    • 2 of 5 stars Food
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3 reviews from our community

Visitor rating
Rating summary
Date | Rating
  • English first
  • Any
English first
Kitchener, Canada
Top Contributor
97 reviews 97 reviews
94 restaurant reviews
Reviews in 11 cities Reviews in 11 cities
24 helpful votes 24 helpful votes
“A tasty introduction to Egyptian food”
4 of 5 stars Reviewed March 4, 2013

Tucked away on a back street, this is not the easiest place to find. But thanks to a taxi driver looking for an easier way back to the guesthouse, I made a note of it on the way by.

The place itself doesn't look like anything special, with an ordinary eating area and movies playing on the overhead TV, but don't let that fool you! The food is excellent! My wife ordered a breaded chicken dish in which the breading was interestingly seasoned. I ordered the mixed meat dish (chicken, beef kabob, and ground beef sausages) with rice and vegetables. The sausages were good if a little on the dry side, the chicken was tasty, but the beef kabobs were to die for! They were seasoned with something unlike anything else we'd ever eaten. We determined to try and find out what the ingredients are so we could make this at home!

Unfortunately, they don't take credit card, so be sure to bring enough cash.

  • Visited December 2012
    • 5 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 4 of 5 stars Service
    • 5 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nairobi, Kenya
Top Contributor
78 reviews 78 reviews
47 restaurant reviews
Reviews in 27 cities Reviews in 27 cities
46 helpful votes 46 helpful votes
“A nice and quiet birthday dinner with family”
4 of 5 stars Reviewed April 2, 2012

Finding a good Middle Eastern restaurant in Nairobi is not easy. In this case, however, the reason is because Masrawy is tucked away in a side street off Ngong Road.
The ambience is charming, with the tables spread out in a large garden. The food is well prepared, though not too elaborate. The staff is friendly.
Perhaps, the menu could be a little more varied, but for our first visit we had a lot more on our hands (and plates) than we could cope with.

  • Visited April 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 4 of 5 stars Service
    • 4 of 5 stars Food
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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