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“couldn't ask for more.” 5 of 5 stars
Review of PrideInn Hotel Westlands

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PrideInn Hotel Westlands
Westlands Road | PO Box 66969, Nairobi, Kenya   |  
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Ranked #41 of 96 hotels in Nairobi
Mombasa, Kenya
1 review
“couldn't ask for more.”
5 of 5 stars Reviewed 5 days ago NEW

am staying at the Prideinn Hotel Nairobi each time I am traveling to our capital, this is the 4th year running. This time staying for 8 nights, we were welcomed by a Guest Relations Manager who introduced briefly the facilities of the hotel, I liked this new touch. I know the rooms so I know what to expect the bathrooms are all the same in each room, not spectacular but enough space for your toiletries, big mirror and bathtub/shower. The staff is just great! From the door man with his huge smile to the friendly receptionists.! They all seem to be well taken care of and happy! This was not always like that during earlier visits! So someone must do something right here now. Yes, Prideinn is not a super modern, new, shiny hotel in Nairobis hotel scene and they have to deal with massive competition lately BUT if you are looking for a comfortable, safe, green and friendly place to stay in Westlands which is affordable on top you will be right here. I am always impressed of all the meetings which are taking place here, whenever I stayed the meeting rooms were booked! Beautiful, peaceful gardens and the newly established bar .but I would like for them to improve on breakfast tim. Other than that ... thumbs up!

Room Tip: rooms on first floor are better
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  • Stayed June 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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57 people have reviewed this hotel

Traveler rating
    29
    11
    6
    6
    5
See reviews for
4
6
4
38
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • French first
  • Any
English first
New Delhi, India
Contributor
12 reviews 12 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

PrideInn hotel in Westland is a comfortable n cosy place to stay.

The room I stayed in was quite spacious and cleanly maintained.
The breakfast and other meals were good, with good mix of Indian ad continental menu.

Avoid rooms over the kitchen though, rest I had a comfortable stay in Nairobi

Stayed June 2014, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nairobi, Kenya
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed June 7, 2014

What stands out in this hotel is the friendly staff.Their rooms are superb and very spacious.You have to be careful because the room steward do not knock when they want to access you room.Their food is too expensive and its not worth the charges.I asked for chips and chicken and what i got is similar to those chips and chicken outlets in town.Thats how bad it was.But i would definetely go back there to enjoy their rooms.

  • Stayed April 2014, traveled as a couple
    • 3 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Delhi, India
Contributor
13 reviews 13 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed April 18, 2014

Have been staying here on a lot of business trips, its a nice boutique hotel offering nice Indian food, located at one of the best location in Nairobi. The facilities are good, although in my last visit the reception staff had changed and it was a bit of an inconvenience.

  • Stayed November 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nakuru, Kenya
1 review
4 of 5 stars Reviewed March 27, 2014

Beautiful serene atmosphere, lovely and great restaurant. Staff are friendly and courteous loved that about the hotel. There are plenty of comfortable communal areas where you can sit and relax. Most notably was the WiFi service provided by the hotel it was just amazing and i also loved the convenient location of the hotel to the shopping malls

  • Stayed November 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kolkata (Calcutta), India
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed February 8, 2014

Stayed here for a night and we found the hotel very convenient. Very accessible from the shopping arcades, malls and couple of exchange bureau and entertainment joints. Restaurant service was excellent with very friendly waiters and bar man. Rooms very spacious with save and coffee making apparatus. A/C and card lock...

Room Tip: All rooms are same
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  • Stayed January 2014, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Beijing
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed November 14, 2013

The room we got is called an apartment, which is very big and lovely though expensive than we thought.
However, the water system is terrible. On the first night, the cold water is too small that shower became impossible. When we talked to the staff about this, he said it would be fixed. It is fixed when we checked in the afternoon when we return from our morning safari. However, when we returned in the evening and eager to get the shower, the water just don't word again.

Stayed November 2013, traveled with friends
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about PrideInn Hotel Westlands

Address: Westlands Road | PO Box 66969, Nairobi, Kenya
Phone Number:
Location: Kenya > Nairobi
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service
Hotel Style:
Ranked #41 of 96 hotels in Nairobi
Price Range (Based on Average Rates): $$
Official Description (provided by the hotel):
The Luxurious 3 star PRIDEINN HOTELS & Conferencing is a perfect answer for those who want a clean comfortable and quite stay within the heart of westlands Nairobi. PRIDEINN has all the features of a modern city hotel with its unique location you are guaranteed to achieve maximum comfort. ... more   less 
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