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“prideinn hotel at 250% rating in eastafrica” 5 of 5 stars
Review of PrideInn Hotel Westlands

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PrideInn Hotel Westlands
Westlands Road | PO Box 66969, Nairobi, Kenya   |  
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Hotel amenities
Ranked #36 of 105 Hotels in Nairobi
Kampala, Uganda
1 review
“prideinn hotel at 250% rating in eastafrica”
5 of 5 stars Reviewed October 4, 2013

on our way from kampala to Mombasa with a visiting brother from Qatar we had a brief stopover on a recommendation of a brother living in eastleigh Nairobi.To be honest we delayed at this hotel contrary to our schedule because of the immaginable reception,service and decor we just had a wonderful test of the true meaning of comfort. LEAH and team you really made us great. kindly open a branch in Kampala

  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Larrykinn2002, General Manager at PrideInn Hotel Westlands, responded to this review, October 12, 2013
We do appreciate your review. Thank you so much and remember to visit us again. Lawrence Kinyua - General Manager
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64 reviews from our community

Traveler rating
    33
    12
    8
    6
    5
See reviews for
5
6
4
42
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • French first
  • Any
English first
Naivasha, Rift Valley, Kenya
1 review
5 of 5 stars Reviewed October 2, 2013

The warm welcome, hospitable staff and delicious food will always be memorable,
I visited this place on a job tour and its location giving a very quite serene made my stay here so comfortable. i would recommend the place for anyone looking for a decent and comfortable place.

  • Stayed May 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PRIDEINN_12, General Manager at PrideInn Hotel Westlands, responded to this review, October 11, 2013
Dear Milka, We highly appreciate your feedback. We hope to host you again soon.
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Nairobi, Nairobi, Kenya
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 30, 2013

I was there with my mom for Lunch back in mid September and i was really impressed by the staff! They were smiling and the service was exemplary. I liked the fact that I did not wait a long time for food and it was very sweet! Id recommend this place away from the hustle of the city! I enjoyed my lunch Pride Inn and I will definately be coming back

  • Stayed September 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Larrykinn2002, General Manager at PrideInn Hotel Westlands, responded to this review, October 12, 2013
Thank you so much for opting to review our services. We are glad you found value in our services. Lawrence Kinyua. General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gulu, Uganda
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 30, 2013

Must confess I did enjoy the nice, cool and comfortable environment especially my room, and the breakfast was an icing on the cake, I mean yammy food. Staff were friendly and am sure I will definitely be back. Thanks for making my trip.

  • Stayed August 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Larrykinn2002, General Manager at PrideInn Hotel Westlands, responded to this review, October 12, 2013
Dear Watti, We are happy to learn that you enjoyed yor stay. thanks for the good comment about our breakfast and Staff friendliness. Lawrence G. Kinyua, General Manager
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Nairobi, Kenya
1 review
5 of 5 stars Reviewed September 30, 2013

This is to acknowledge the quality service being offered by Prideinn
Conferencing & Banqueting Centre, I have been to your facility on several
occasions and every time I come I see improvements. The staff are friendly
and they are out to make your stay interesting. The conference halls are
prepared well in advance and they have the required equipment. Please to
don't be complacent keep on improving for the better.

George Onyango
Programme Coordinator Rural Development


george.onyango@weeffect.org

  • Stayed September 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PRIDEINN_12, General Manager at PrideInn Hotel Westlands, responded to this review, October 11, 2013
Dear George,
Thank you so much for appreciating our efforts in service improvement. We value your in put toward our service improvement guest feedback process. We very much appreciate Rural Development support.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kabale, Uganda
1 review
5 of 5 stars Reviewed September 28, 2013

I have been traveling around East Africa but I had never seen such a conducive environment made the professional staff like those of Pride Inn Hotel & conferencing-Nairobi, If you really feel like staying in an a Hotel where you`re catered as aking,make it with them your traveling will never be the same because it `s really a home away from home!
I believe that Pride Inn is the only place where your conference can be planned the way you would like it to be and for that matter therefore, I recommend this place to all people around the world!!! thanks very much for your services offered.

  • Stayed August 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PRIDEINN_12, General Manager at PrideInn Hotel Westlands, responded to this review, October 16, 2013
Frank, Thank you for the big praise. We do appreciate as management, Kindly let us know of your next visit to Nairobi. Lawrence Kinyua. General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nairobi, Nairobi, Kenya
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 23, 2013

The Pride Inn Conferencing facility, combined with the excellent service from Nishma, Leah and Muntazil made for a very rich experience for us and our clients.

While there are minor parking challenges (which are soon sorted out by very courteous staff), this venue is excellent value for money.

We would recommend that anyone who is thinking of holding a seminar, workshop or meeting seriously considers Pride Inn as a venue.

  • Stayed September 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Larrykinn2002, General Manager at PrideInn Hotel Westlands, responded to this review, October 12, 2013
Thank you so much for being frank with us, we hope to host you again soon. Lawrence Kinyua, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about PrideInn Hotel Westlands

Address: Westlands Road | PO Box 66969, Nairobi, Kenya
Phone Number:
Location: Kenya > Nairobi
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Restaurant Room Service Shuttle Bus service
Hotel Style:
Ranked #36 of 105 Hotels in Nairobi
Price Range (Based on Average Rates): $$
Number of rooms: 28
Official Description (provided by the hotel):
The Luxurious 3 star PRIDEINN HOTELS & Conferencing is a perfect answer for those who want a clean comfortable and quite stay within the heart of westlands Nairobi. PRIDEINN has all the features of a modern city hotel with its unique location you are guaranteed to achieve maximum comfort. ... more   less 
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