The hotel needs some serious upgrading as the rooms were pretty old and gloomy. The lobby is small but nice and the hotel itself feels safe since they do have security outside 24 hrs checking everyone that's coming into the hotel. Breakfast was basic but decent...omelettes made to order and a variety of fruit, small pastries, bread, tea, coffee, and juice. The breakfast is served in the outdoor restaurant which was a nice area. Aside from having breakfast, we did eat at the restaurant one night for dinner and though the indoor restaurant needs a facelift as well, the food was good. The staff (bellboys and hotel driver) were very nice and helpful but the girls at the front desk were not very helpful. One evening we asked for a recommendation to a good restaurant and though I understand it's her job, but the only place she recommended was the hotel restaurant and she claimed to have no knowledge of any other restaurants. We also asked for directions/shopping suggestions and the girls were not very helpful with that either so ask the guys any questions you may have instead of the girls.
- Official Description (provided by the hotel):
- The Luxurious 3 star PrideInn Hotel Westlands is a perfect answer for those who want a clean comfortable and quite stay within the heart of Westlands Nairobi.Our unique location close to major shopping malls, corporate & government offices, as well as exhibition centers makes it ideal for the discerning traveler. ... more less
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