This dingy little motel is not the PrideInn we thought we were being booked into....rather it was a 'sister' hotel of theirs. Our flight back from Malindi was delayed and we checked into the hotel (and I use that word loosely) quite late - other than taking copies of our passport the night manager was rather rude to us. We were shown to our room which was unspeakably shabby - I can safely say the furniture was purchased in the 70's. The room itself was clean, however the bed which was rock hard (and I mean ROCK HARD) had only a sheet with a hole over it to cover the mattress, two pillows and a dodgy blanket. We were originally only supplied with one towel and fortunately the night porter who was hanging around our room looking for a tip got us another one - I'd rather not get into just how bad the bathroom was. We would have left but it was after midnight and we had to be at the airport by 05h00 the next morning. On check out, the early breakfast we had arranged - and had to pay for was no where to be seen, we were also charged a $150 instead of the $117 that they had told us in an early email - again we were fortunate enough to have another "charming" duty manager. STAY AWAY from the place - there are much better places to stay in Nairobi and we will NOT be returning!
- Official Description (provided by the hotel):
- The Luxurious 3 star PRIDEINN HOTELS & Conferencing is a perfect answer for those who want a clean comfortable and quite stay within the heart of westlands Nairobi. PRIDEINN has all the features of a modern city hotel with its unique location you are guaranteed to achieve maximum comfort. ... more less
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