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“Not so good policy” 5 of 5 stars
Review of PrideInn Hotel Raphta Road

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PrideInn Hotel Raphta Road
3.0 of 5 Hotel   |   Raphta Road | Westlands, Nairobi 00200, Kenya   |  
Hotel amenities
Ranked #43 of 131 Hotels in Nairobi
Nanyuki, Kenya
1 review
“Not so good policy”
5 of 5 stars Reviewed November 20, 2013

We were in Nairobi visiting family friends and we decided to stay in a Hotel for a night. It felt safe from the gate to inside but I was very sad when the Manager said They do not allow pets in the guest rooms. gosh! what a Shock! we thought of going back to our friends place but then again they suggested to have our poor doggie in a cage initially built I don't know for what. I felt sad that she had to sleep out but at the same time appreciated their explanation. I wish hotels could spare rooms for people like us. Thanks to John and Erick even though they could only sympathize with Lucy.

Room Tip: No pets in the rooms, superior rooms are far much better than studios.
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  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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151 reviews from our community

Traveler rating
    117
    15
    9
    7
    3
See reviews for
14
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (93)
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
Dingle, Ireland
1 review
5 of 5 stars Reviewed November 19, 2013

I stayed here for 4 nights and they did not let me down. the place is kept very clean and the lawns well maintained. The room are spacious and homely. Food was great and service was very professional. Staff are very friendly and ready to assist even with personal chores. The breakfast is outstanding. The compound is beautiful large enough to roam.You'll love their rates.

  • Stayed November 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Iola, Kansas
2 reviews
5 of 5 stars Reviewed November 18, 2013

A quite place tucked in the middle of apartments in upper suburb of Westlands. The building are very old but you will be delighted by the staff. Very friendly, helpful and professional. My family was very happy and we shall always come back. We loved the room service very much.

Room Tip: There is another place also called Raphta Hotel...
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  • Stayed November 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PRIDEINN_12, General Manager at PrideInn Hotel Raphta Road, responded to this review, February 11, 2014
Thank you so much for the time taken to give us a positive review. We are delighted you were happy with our services. Regards, Lawrence Kinyua, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
1 review
5 of 5 stars Reviewed November 15, 2013

I spend 2 night here with my family and it was awesome. Staff were very helpful with the kids, the two bedroom en suite apartment 126 was just enough for us, The food quality and service was excellent, especially the local stuff during the breakfast and the response from the management was very professional .w e felt really at home and thanks to you all, thanks Lawrence and team.

Room Tip: Very quite and homely. If alone, take the renovated rooms in front.
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  • Stayed November 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PRIDEINN_12, General Manager at PrideInn Hotel Raphta Road, responded to this review, February 11, 2014
Dear Grace, It is nice to read a review from you. We are glad the family was well taken care off. Remember to stay at Raphta road next time you are in Nairobi. Lawrence Kinyua, General Manager
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Nairobi, Nairobi, Kenya
1 review
4 of 5 stars Reviewed November 4, 2013

I liked the ambiance of the rooms, the food was excellent especially the tandoori and Chinese. Air con is a no wait for this hotel. I recommend this hotel for any travel who loves serenity while on business in nairobi

  • Stayed October 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PRIDEINN_12, General Manager at PrideInn Hotel Raphta Road, responded to this review, February 11, 2014
Dear Mr. Bomore, Thanks a lot for your comments. We are delighted to know that your stay was indeed good. We hope to host you again and again. Lawrence Kinyua, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
A TripAdvisor Member
5 of 5 stars Reviewed October 31, 2013

The suite was superb, cleaned twice daily. The staff is very efficient and friendly. The pool is cool with refreshing cocktail bar. The meeting rooms are well sized with upto date equipment. The place is very quiet hence very appropriate for private meetingns.

Stayed October 2013, traveled with friends
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PRIDEINN_12, General Manager at PrideInn Hotel Raphta Road, responded to this review, February 11, 2014
We do appreciate your review on our services. We are happy to realize that you actually enjoyed your stay with us. Lawrence Kinyua
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
4 of 5 stars Reviewed October 31, 2013

I resently stayed during the KTI Africa summit, the experience was overwhelming. ..good food, excellent facility and staff, airport transfer was timely. Everything was put excellent.Overall, I really enjoyed my stay.

  • Stayed October 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PRIDEINN_12, General Manager at PrideInn Hotel Raphta Road, responded to this review, February 11, 2014
Dear Mr. Wabiri, Thank you so much for your review on our services. We do appreciate and hope we will be seeing you soon. Lawrence Kinyua, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
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Additional Information about PrideInn Hotel Raphta Road

Address: Raphta Road | Westlands, Nairobi 00200, Kenya
Location: Kenya > Nairobi
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
Ranked #43 of 131 Hotels in Nairobi
Price Range (Based on Average Rates): $$
Hotel Class:3 star — PrideInn Hotel Raphta Road 3*
Number of rooms: 30
Official Description (provided by the hotel):
PrideInn Hotel offers a luxurious haven where business and pleasure seamlessly blend. Located along Raphta road within the heart of Westlands. Easy access to the Central Business District, Westlands Business Area, International Organizations, Financial Institutions and other offices. Only 15 km from Nairobi National Park & 22 km from the Jomo Kenyatta International Airport. ... more   less 
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