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“Splendid ambience,food...” 4 of 5 stars
Review of PrideInn Hotel Raphta Suites

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PrideInn Hotel Raphta Suites
3.0 of 5 Hotel   |   Raphta Road | Westlands, Nairobi 38343, Kenya (Nairobi Central Business District)   |  
Hotel amenities
Ranked #2 of 100 hotels in Nairobi
Bujumbura
2 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
“Splendid ambience,food...”
4 of 5 stars Reviewed October 15, 2013

Attend the recent KPLC seminar and was really amazed with the ambiance and especially the Tandoor and Chinese mouth watering dishes.Housekeeping was a good value for money. The service was indeed profession with superior customer care.

Kindly look into providing Air Conditioners, the weather varies to extent of need
Keep up the excellent service

  • Stayed August 2013, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eugen T, General Manager at PrideInn Hotel Raphta Suites, responded to this review, October 28, 2013
We sincerely thank you for taking time to review our property and we shall endeavor our very best to keep our service better..sincere regards, Siele
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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132 people have reviewed this hotel

Traveler rating
    104
    15
    7
    5
    1
See reviews for
11
27
20
51
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (84)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Nairobi, Kenya
1 review
4 of 5 stars Reviewed October 14, 2013

We were greeted with such genuine kindness and received a welcome drink and towel while we checked in. The gardens and surrounding lands are marvellous, the rooms are comfortable and tastefully decorated. We had an excellent dinner and breakfast was equally as delicious.
A very welcoming and relaxing bar, charming staff who were so gracious and willing to helping in making our stay as enjoyable as possible - what's not to like? Totally recommend it.

Stayed in August 2013.

  • Stayed August 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eugen T, General Manager at PrideInn Hotel Raphta Suites, responded to this review, October 28, 2013
We sincerely thank you for taking time to review our property and we shall endeavor our very best to keep our service better..sincere regards, Siele
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nairobi, Kenya
1 review
5 of 5 stars Reviewed October 14, 2013

i was here for Heifer International confererence and slept in room 101 and it was classy. The services were excellent.This is a place i would definately want to go back to. The swimming pool and the scenery was wow! Although lights went,out,there was a generator for backup.The food was also delicious. There reception was warm and the manager was friendly. There is also good value for money.

Room Tip: Room 101 was good and classy.
See more room tips
  • Stayed October 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eugen T, General Manager at PrideInn Hotel Raphta Suites, responded to this review, October 28, 2013
We sincerely thank you for taking time to review our property and we shall endeavor our very best to keep our service better..sincere regards, Siele
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Arusha
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 14, 2013

Apartment 116 is the BEST...don't get me wrong,am not saying the other rooms are ish-ish....all are wow and good value for your money!.... Cleanliness was of very high standard and the Housekeeper friendly too. Sad I don't remember her name.Tandoori chicken is the Best Indian food I had for dinner,thx to the chef and restaurant staff.That evening barbeque is the best way to refresh after a busy day!! I love the swimming pool.So clean and location is super!! Thanks to the Management and entire staff. Will come back in December.

Room Tip: Apartment 116 is huge....the best!!
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  • Stayed September 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eugen T, General Manager at PrideInn Hotel Raphta Suites, responded to this review, October 28, 2013
We sincerely thank you for taking time to review our property and we shall endeavor our very best to keep our service better..sincere regards, Siele
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nairobi, Kenya
1 review
5 of 5 stars Reviewed October 14, 2013

Excellent service, superb staff,really loved my stay here.The rooms are spacious, lavish and comfortable.The food...mmmh!! fantastic.I would not hesitate to come back to the hotel anytime.
The management and the staff treat you like family catering to every little need. Keep up the good work.

  • Stayed June 2013, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eugen T, General Manager at PrideInn Hotel Raphta Suites, responded to this review, October 28, 2013
We sincerely thank you for taking time to review our property and we shall endeavor our very best to keep our service better..sincere regards, Siele
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nairobi, Kenya
1 review
4 of 5 stars Reviewed October 10, 2013

I had a great two night stay at the hotel and the experience was worth every moment. The Reception, service, decor and ambience was just the perfect ensemble. The manager and his team always on hand to attend to every need. I will not hesitate to recommend the place to anyone wishing to stay at the Pride Inn. To sielle and the team I will be more than Proud to come and stay once again.

  • Stayed August 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eugen T, General Manager at PrideInn Hotel Raphta Suites, responded to this review, October 28, 2013
We sincerely thank you for taking time to review our property and we shall endeavor our very best to keep our service even better..sincere regards, Siele
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dubai, United Arab Emirates
1 review
5 of 5 stars Reviewed October 9, 2013 via mobile

My stay at this hotel with my family was awesome....we came as a huge family on transit to the Mara, we arrived late at night and the team was still jovial and energetic to receive us. The welcome was great thanks to the front office reception and assisted is to get some off the counter medication for one of the kids who was unwell. The food is great we had a variety to choose from, the room were well kept and impressive service overall....we met with the GM who was very kind and professional during our checkout. He got concerned about the young kid who was still not ok by the time we checked out and assured us in case of emergency we can call the hotel for assistance on the way....thank you so much... We love Kenya and pride inn.

  • Stayed August 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eugen T, General Manager at PrideInn Hotel Raphta Suites, responded to this review, October 28, 2013
We sincerely thank you for taking time to review our property and we shall endeavor our very best to keep our service even better..sincere regards, Siele
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about PrideInn Hotel Raphta Suites

Address: Raphta Road | Westlands, Nairobi 38343, Kenya
Location: Kenya > Nairobi > Nairobi Central Business District
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Airport Transportation
Hotel Style:
Ranked #2 of 100 hotels in Nairobi
Price Range (Based on Average Rates): $$
Hotel Class:3 star — PrideInn Hotel Raphta Suites 3*
Official Description (provided by the hotel):
Prideinn Hotel offers a luxurious haven where business and pleasure seamlessly blend. Located along Raphta road within the heart of WestlandsEasy access to the Central Business District, Westlands Business Area, International organization, Financial Institutions and other offices. ... more   less 
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