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“Such a Haven!” 5 of 5 stars
Review of Kahama Hotel Nairobi

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Kahama Hotel Nairobi
3.0 of 5 Small Hotel   |   Murang'a Road | P.O. Box 33003, Nairobi 00600, Kenya (Nairobi Central Business District)   |  
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Ranked #22 of 179 Nairobi B&B and Inns
Newcastle, Australia
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Such a Haven!”
5 of 5 stars Reviewed July 11, 2013

My boyfriend and I stayed here at the beginning and end of our trip through East Africa and it's fantastic!

The staff are so lovely, and the hotel is very modern, with perfectly Western standards. It was easily the most expensive place we stayed in, but Nairobi is expensive, and it was well worth the extra money. It felt very secure and safe, in such a scary city. Doors are locked and accessed with swipe keys and there's a restaurant and bar downstairs so you don't even have to leave! Free wifi and 24 hour reception is provided. The hotel taxi drivers were very helpful too. I've heard that some rooms at the front of the building can be a bit noisy, so ask for one at the back, away from the road.

Room Tip: Ask for a room at the back, away from the road, otherwise it can be a little noisy.
See more room tips
  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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82 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
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San Diego
Top Contributor
85 reviews 85 reviews
56 hotel reviews
Reviews in 57 cities Reviews in 57 cities
71 helpful votes 71 helpful votes
5 of 5 stars Reviewed July 8, 2013

The location was definitely the biggest drawback. With the tangle of highways all around (and Nairobi's reputation for crime), we didn't feel comfortable striking out on our own. But the resident taxi drivers were great -- friendly and reasonably priced. And the hotel had lots more going for it. The wifi was good, the breakfasts were good. The staff was incredibly responsive. Our only other complaint was that service in the restaurant, where we ate dinner twice, was extremely slow. Still for the price, this is a good deal.

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Edmonton, Canada
Senior Contributor
38 reviews 38 reviews
22 hotel reviews
Reviews in 24 cities Reviews in 24 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed July 3, 2013

The hotel was clean and the staff were friendly. My bed was comfortable. The mosquito net was in good condition and it didn't drape over my bed awkwardly like the ones at some other hotels I've been to. I got some laundry done while I was there. It wasn't expensive and my clothes came back clean. The free breakfast was great! It was a buffet that had a combination of English breakfast and local foods. I ate supper at the restaurant a few times and enjoyed it. The free wifi isn't incredibly fast, but it works (it's the best in the lobby, but I could sometimes pick up a signal in my room). It's within walking distance of the main business district. To go to places that were farther away, my friends and I hired taxi drivers provided by the hotel. They were friendly and knowledgeable, and they had reasonable prices. If I go back to Nairobi, I will definitely stay here again.

  • Stayed July 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed June 25, 2013

I stayed in this hotel for 2 nights: 6th & 7th June. I was with my boyfriend.
The location is not safe at all. They gave us a room that was facing the highway, it was so noisy that we could not sleep. I had to call the reception in the middle of the night to ask them if I could change the room.They refused, so I told them that if I was to sleep in the same room the following night I would have gone to another hotel although I had already paid for both nights. The following morning I went straight to reception and reminded them what I said over the phone. They changed the room, the second one was better , but still a bit noisy. I would not recommend this hotel, unless they give you a room facing the garden and not the highway.

  • Stayed June 2013, traveled as a couple
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newcastle upon Tyne, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 23, 2013

Stayed here 2 nights, really lovely staff, nice room, very good room service and all for £25 per night !!. Taxi's from the door and easy enough to walk into the CBD. One tiny glitch - they offer a comprehensive laundry service except for underpants which they won't wash ! I will certainly stay there again if my travels take me to Nairobi again.

  • Stayed June 2013, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Minneapolis, Minnesota
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 15, 2013

Affordable luxury. Great customer service, quiet, and yet less than a ten minute walk to the heart of Nairobi's business district. This was not only the best place I stayed in Nairobi, but the best place for the price that I stayed in four months of travel in West, East, and Southern Africa.

  • Stayed February 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kisumu
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 24, 2013

For mid-range budget travelers, this a great hotel. I had just flew in to Kenya for the first time and was really looking forward to a clean room, a comfortable atmosphere, and a good night sleep. Kahama delivered! In addition, they picked me up from the airport, the front desk offers helpful advice, and they have free internet (however, the WFI was not working; you can't expect it all). The breakfast included is an excellent buffet and the restaurant has a large selection of foods. I also appreciated the mosquito net drapes around the bed. Oh yeah, and they replied to my e-mails instantly!

Perhaps the only draw back is the location; while only a short walk outside the downtown, it can be a little hectic with hawkers, highway traffic, and the possibility of getting lost. If you are not the adventurous type, there are taxis right at the hotel.

Overall, a great recommendation by Lonely Planet.

Room Tip: Ask for a room at the back away from the highway.
See more room tips
  • Stayed May 2013, traveled solo
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Kahama Hotel Nairobi

Address: Murang'a Road | P.O. Box 33003, Nairobi 00600, Kenya
Phone Number:
Location: Kenya > Nairobi > Nairobi Central Business District
Amenities:
Bar / Lounge Beverage Selection Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Airport Transportation
Hotel Style:
Ranked #22 of 179 B&Bs / Inns in Nairobi
Price Range (Based on Average Rates): $
Hotel Class:3 star — Kahama Hotel Nairobi 3*
Number of rooms: 47
Official Description (provided by the hotel):
Nairobi's best kept secret can now be revealed. Kahama Hotel Nairobi next to the Globe roundabout is Nairobi's answer to a 2-star hotel with the comforts of a 3-star Hotel. ... more   less 
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