I was with a group of more than 15 people who stayed at Comfort Gardens. We attended a weeklong conference at the United Nations. My stay at Comfort Gardens was flawless.

The service, was enough reason for me to stay at Comfort Gardens. Never had any bad experience with any of the staff, from Eric the Supervisor to all of the reception and kitchen staff - they were all great to be with. Had also a chance encounter with the Manager Charles when he overheard me and another guest talking about the noise coming from the road. He politely inquired about the problem but I had to assure him that once I closed the windows the noise was totally manageable. I totally appreciated that kind of effort. The staff were also helpful when we were trying to figure out our safari and other things that we can do as tourist in and around Nairobi.

The food was also great! Can't complain about the food!

The location was a big plus as well. Although I must admit that the feeling of security was more because the hotel was situated in Gigiri where most of the embassies are and very near the United Nations office.

All rooms have wifi connection, although some of my colleagues said theirs were slower, the door in my toilet room had some problems but these are very minor problems.

All in all, even if I would just be a regular tourist in Nairobi I would stil prefer to stay at Comfort Gardens. I also forgot to mention that they have an excellent taxi service with Francis and the other guys there. What more can I ask for. Comfort Gardens is highly recommended.

I booked our visit -- for 15 of us -- from the U.S., and had a fantastically helpful, welcoming and organized email correspondence with Comfort Gardens leading up to our arrival. When I needed to make adjustments, the hotel readily helped me make the changes. They booked our dinner for us in a nearby restaurant when I emailed about that, and when we arrived, generally made us feel at home. On another night, the chef let us order dinner even though the kitchen was officially closed. The breakfast was delicious (omelets to order!), rooms very comfortable, and the kids in our group loved the pool. It was nice walking a few steps down the road to the lovely mall. We loved Comfort Gardens.

Comfort Gardens provides all the required hotel facilities - well-functioning wireless intenet, clean room, sheets towels, good bed, ok desk, well-functioning bathroom, safe, sufficient hangers in the wardrobe, nice garden, pool and bar area - while maintaining a welcoming family atmosphere. Friendly staff accommodate extra wishes, if at all possible, such as early breakfast, storage of bike, etc. There is a restaurant, and the Village market with a host of restaurants, movie theatre and shopping possibilities is only 3 minutes walk away. Walking distance to the United Nations complex and the US embassy is about 10-12 minutes in a safe area. A fitness-center with a motion bike and a cross-traininger would be a great addition!

I was doing a 5 month volunteer job in Nairobi and this hotel was closest to my job. Everything about this place epitomizes comfort. The hotel should be called Hotel Heaven. The rooms were clean and spacious. The water was hot and plentiful. I felt very safe (as a single female) staying there. The staff, from the front desk to the waitstaff to the guards and gardeners, were professional and friendly and extremely helpful. As someone else had previously mentioned, the staff were more concerned with our comfort than in making a buck. I felt like part of their extended family. Nothing was too much of a bother for them. The atmosphere was extremely relaxing, even on those rare rainy days. The breakfast buffet was plentiful and they cheerfully put up with some of my foodie demands. I wouldn't stay anywhere else, even if it was free. All hotels should model themselves from Comfort Gardens.