We booked a two bedroomed apartment and bird watching safari with Annabel Onyando after reading positive reviews of her services. Our apartment was not booked and she sent us to a YWCA in Nairobi. After confronting her and paying yet more money we did, the next day arrive at our apartment which was at Tropical Towers, it was lovely. The so called safari consisted of a driver and car, with hotel accomodation. Peter was a pleasant young man who had no idea of our itinerary and further more no real knowledge of ornithology. We were left alone on one full day and two half days and had it not been for the staff at Sawela Lodge we would have seen nothing. We paid a great deal of money, mostly in advance for very little. We paid a 30% deposit for the safari in April and should have stayed at two lodges, but only got one, due I am sure to the fact that Annabel did not actually make the booking until July 27th. The hotel in Nakuru was town centre, hopeless for birding. Buyer beware, she is a con.