The positive previous reviews sounded promising and encouraged me to book at Elia B&B. However, this B&B has a lot of problems, the main one that is not open. I was looking forward to meet this terrific host Annabel who turned out to be a con woman.
When I arrived I had to wait for more than an hour for Annabel to pick me up at the airport. Then I learnt that Elia Bed and Breakfast is closed due to problems with the infrastructure and quarrels with the landlord. So I was relocated to an old, never heard-off, pentecostal guesthouse. This was ok for 1 night but not for 3 weeks, so I decided to find myself another guesthouse. I never got back the deposit of $282.
Still that's no big deal. What's worse is that I also booked in advance a weekend safari trip to Naivasha and Nakuru with this Annabel who ensured me she would still organise it instead of paying me back the whole amount of money. This trip is beautifully depicted at her Elia-website and I trusted this lady who is so praised in the previous reviews here. Unfortunately, she did not keep her promises. She sent me out on safari with a van+driver, but upon arrival in Nakuru I found myself left without accommodation which I'd already paid for. She refused to pay and refused to refund. So I was really ripped off.
My negative experiences are in contrast to the other positive reviews. This is very strange. I cannot understand. Maybe she totally lost control? However, my story is truthful and I was left with a very bad feeling about Elia and Annabel who also rents (Ngong view) appartments in the Kilimani area. Be warned.