We trusted in this safari agency and b&b as it was mentioned in our Routard tourist guide that never betrayed us before...but never say never...as it has been the first time! The boss has been really friendly and professional at the same time when we were in contact through e-mail before getting in Nairobi! Once we get there we understood why the b&b is extremely cheap...extremely small and dirty rooms in one of the most dangerous street of Nairobi, we didn't move to another place only because we had to sleep there just one night! We booked in advance also our safari with New Kenya Lodge, making agreement for a one week tour through Masai Mara, Amboseli and Tsavo, but just before departing for our safari the boss asked us for changing our itinerary for going to Bogoria and Nakuru. We realized that he suggested us to change itinerary for making a whole group with other people that wanted to go to Bogoria, so he could make us go all together with one car! Other unpleasant surprises happened during our tour...like asking us to pay extra money for entering in parks while we already payed everything to the boss in advance, like changing itinerary again, like the car that get broken almost everyday! We must say that parks were great and also the camps in where we slept were not bad, we met many nice people and at the hand we had a great time...but with New Kenya Lodge you must know that price is good...but you must be ready to any kind of surprise!