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“Good stay in Westlands, Nairobi” 4 of 5 stars
Review of Progressive Park Hotel

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Progressive Park Hotel
Mwanzi Road | Westlands, Nairobi 00400, Kenya   |  
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Ranked #19 of 129 Hotels in Nairobi
Harare, Zimbabwe
Level Contributor
74 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
“Good stay in Westlands, Nairobi”
4 of 5 stars Reviewed December 24, 2012

Reasonable hotels in Nairobi are difficult to find. Either they are the posh expensive ones or they are a bit grubby and not very nice. Unfortunately the ones that are a bit grubby and not so nice can still cost anything up to 100$ a night. The Progressive Park Hotel is reasonably priced, clean, and has nice spacious rooms with good bed, decent TV, and all other amenities including a fridge. This hotel is great for coming into or leaving Nairobi, as getting to the airport is alright especially early morning or late evening, and the best thing about it is that is next to one of the best malls in Nairobi, which gives lots of choices for food and shopping. So no need to talk about the hotel restaurant - there is lots of choice nearby if you don't like Indian vegetarian food.

Room Tip: The rooms at the back are new and very spacious, but some face the gym which apparently sometimes pl...
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  • Stayed December 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ProgressiveParkHotel, Manager at Progressive Park Hotel, responded to this review, December 27, 2012
Thank you for taking the time to write a review from your latest stay with us. It is extremely encouraging to receive such positive feedback.

I would like to assure you that we have taken sufficient preventive measures to ensure the Gym does not cause any noise disturbance to the hotel guests.

I look forward to welcoming you back to the Progressive Park

Best Regards
Management
Progressive Park Hotel
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120 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
  • English first
  • Russian first
  • Any
English first
Chennai (Madras), India
Level Contributor
44 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed December 22, 2012

Rooms are spacious, well-furnished, very clean and well maintained! Good housekeeping indeed!

The new restaurant is quite contemporary and attractively laid out!

Like the owner Director, Mr.Shalin Thakrar, the staff are attentive to guests' needs and go out of their way to ensure that the guests are comfortable and enjoy a pleasant stay!

Very briefly stated - "great value for money"!!

Room Tip: The new block is good!
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  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ProgressiveParkHotel, Manager at Progressive Park Hotel, responded to this review, December 27, 2012
Thank you for the Great review about our hotel regarding your recent stay in Nairobi. It is extremely encouraging to receive such positive feedback.

I look forward to welcoming you back to the Progressive Park

Management
Progressive Park Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Navi Mumbai, India
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed December 18, 2012

If you are an Indian and vegetarian, this is the hotel for you. So let me go point by point. Firstly on the rooms: you have quite a few options on rooms, we took the lowest one, studio room. Studio rooms are quite good wrt space (neither too small nor too big), the wardrobes are done well, you have a study table and a little couch in the room. The bathroom is basic but very neat and organised. The rooms are neat and clean. The housekeeping guys will help you with whatever you need in the room, with extra tea/ coffee (facility in the room), to a repellent spray. The room we took was on the first floor of the reception adjacent building. Dont go by the reception looks, it looks quite small and unimpressive, the rooms, food, staff and security is very good. There are quite a few other options with the rooms too, bigger ones, but for a couple with a 4yrs old, this seemed quite good. Also we got a deal from trip advisor, 90USD per night with bf.
Staff, very courteous, helpful, friendly and will go a step further to help. 10/ 10 on this.
The location takes the cake, towards the right is the well known grand, Westgate mall (5min walk) and right in front is the Nakumat (24hrs supermarket)! (5min walk) Nakumat is like the Big Bazaar in India.
The food is delicious, but pls note they dont even serve eggs, its a pure veg hotel! The breakfast is quite Indian with a few continental options. The mini veg samosas they served on day one were awesome (inspite that I dont like fried, these were yum) They also give an option of having a buffet for dinner, which too is a 6 course meal.
I loved the hotel for its hygiene, food, staff and location, very modest yet great. Good value for money.
They also have a well equipped gym & spa, but unfortunately we could not use the same, as it closes early on Sundays (by 1400hrs)

Room Tip: dont take the studio apartment in the basement of the reception building, its quite bad. take studio...
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  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ProgressiveParkHotel, Manager at Progressive Park Hotel, responded to this review, December 19, 2012
Thank you for taking the time to write such a thorough review from your latest stay with us. It gives me great pleasure to read that you enjoyed every aspect of your stay with us.

I am pleased to inform you that we already have a plan in place for setting up a new Hotel Reception.

We look forward to welcoming you back to the Progressive Park

Management
Progressive Park Hotel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ottawa, Canada
Level Contributor
3 reviews
5 of 5 stars Reviewed December 1, 2012

Rooms are spacious, well-furnished, very clean and includes free hi-speed wifi internet service. Complimentary breakfast includes warm Indian dishes as well and is served in a banquet hall with sufficient seating. Both the staff and the owner are attentive to guests' needs and go out of their way to ensure that guests' stay at the hotel is pleasant!

Room Tip: There are also apartment suites available. The hotel is fairly new.
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  • Stayed July 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ProgressiveParkHotel, Manager at Progressive Park Hotel, responded to this review, December 17, 2012
Many thanks for taking the time to write a review from your latest stay with us. I am very glad to read that you enjoyed our personalised service as well as our large Breakfast spread.

I look forward to welcoming you back to the Progressive Park

Management
Progressive Park Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perth, Australia
1 review
5 of 5 stars Reviewed November 3, 2012

Nice, comfortable hotel with great facilities - free wifi, gym, and a nice restaurant with very good breakfast, both for indian and continental. Good location, only a walking distance from all the major shopping malls. The staff are very friendly and helpful. The rooms are big, and well-equipped and well-maintained. Def recommend

Room Tip: The one-bed and two-bed serviced apartments are very spacious
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  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ProgressiveParkHotel, Manager at Progressive Park Hotel, responded to this review, December 17, 2012
Many thanks for taking the time to write a review from your latest stay with us. I am very glad to read that you enjoyed and were able to make use of all our services

I look forward to welcoming you back to the Progressive Park

Management
Progressive Park Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
4 reviews
3 hotel reviews
4 of 5 stars Reviewed October 22, 2012

A good place to stay right next to all the famous malls in the city.

Great access to taxi's and main highways from the hotel. Didn't quite figure the local bus/matatu system but taxi's worked fine. Reception staff helped a lot - also arranged an airport pick up and drop off.

The room was big sized - kept clean always. The new breakfast room had just opened so that was very pleasant.nice warm and fresh food - great for vegans and vegeterians and gym facilities after was great.

Close to a travel agent in the mall so my onward safari's were easily arranged.



  • Stayed August 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ProgressiveParkHotel, Manager at Progressive Park Hotel, responded to this review, October 23, 2012
Many thanks for taking the time to write a review from your latest stay with us. I am very glad to read that you enjoyed your stay, in particular our Location & Restaurant Services.

I look forward to welcoming you back to the Progressive Park

Management
Progressive Park Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
47 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed October 18, 2012

I stayed one night only at this hotel which is located right across the street from a Nakumatt and right next to one of Nairobi's new malls. The location is very nice and it is convienient to go shopping even if it is in the middle of the night as the Nakumatt across the street is 24 hours. The area looks quite safe and the hotel has gated access manned by security.
The rooms were quite large, but with basic facilities and it was clean. I tried the wifi but it did not work in the room or in the restaurant.
The breakfast was a bit of a disappointment. It was a vegetarian breakfast, but did not have much selection either for asians or for westerners, was kind of something in the middle.
I was given a room on the 3rd floor and since there are no elevators, the bags had to carried up and down the 3 floors. There was plenty of help for that, so that was ok.

Room Tip: The new block at the back has good rooms.
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  • Stayed October 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ProgressiveParkHotel, Manager at Progressive Park Hotel, responded to this review, October 18, 2012
Many thanks for taking the time to write a review from your latest stay with us. I am glad to read that you enjoyed your overall stay, in particular our location.

Regarding the Internet, we did have 3days in the last month where there was a disruption in services. This was due to a fault in our fibre optic cable from our service provider, which was a situation beyond our control. As a result we now have 2 separate connections from different service providers to minimise the downtime. I apologise for the inconvenience caused to you as a result of this.

You will also be pleased to know that we have already placed an order for a lift and this should be installed by the end of the year.

I look forward to welcoming you back to the Progressive Park

Management
Progressive Park Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Progressive Park Hotel

Address: Mwanzi Road | Westlands, Nairobi 00400, Kenya
Phone Number:
Location: Kenya > Nairobi
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #19 of 129 Hotels in Nairobi
Price Range (Based on Average Rates): $
Number of rooms: 60
Official Description (provided by the hotel):
Situated in the heart of Nairobi's business and leisure district (Westlands), Progressive Park Hotel boasts a host of very good amenities and services. The Westgate-Mall, Sarit-Centre and Ukay-Centre are within walking distance and provide great convenience to all guests. The 23 Furnished Suites; 28 Studio Rooms and 9 Executive Studio Rooms with AC are spacious, airy and aptly suit the requirements of business executives and leisure travelers. ... more   less 
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