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“Perfect guest stay” 5 of 5 stars
Review of Progressive Park Hotel

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Progressive Park Hotel
Mwanzi Road | Westlands, Nairobi 00400, Kenya   |  
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Hotel amenities
Ranked #20 of 131 Hotels in Nairobi
nairobi
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Perfect guest stay”
5 of 5 stars Reviewed October 29, 2011

Being a local, I booked Progressive Park Hotel for my guests to stay at while on holiday to Nairobi. The location was close within proximity to local shopping areas which made it easier for the guests to explore Nairobi. They enjoyed their stay and were satisfied with the facilities provided at the Hotel.

The receptionist (Stella) helped greatly and even assisted my guests to safely store their luggage when the were out on safari.

  • Stayed September 2011, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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127 reviews from our community

Traveler rating
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    4
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
Date | Rating
  • English first
  • Russian first
  • Any
English first
Faridabad, India
Level Contributor
38 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 164 helpful votes
4 of 5 stars Reviewed September 27, 2011

I was very apprehensive, initially, but the location is superb. Well connected and surrounded by the business district. A 24Hr huge store (wouldn't call it a mall) right opposite and West Gate mall another 300 meters down the lane.

The lodging is quite comfortable. You get a sitting area with ample seating arrangement and a bedroom complete with a wardrobe and a locker. Bed was pretty comfortable although air-conditioning is missed. Would have liked to see an attached bath but no complaints on that.

Quality wise, I got fresh linen every day, enough fresh towels in the bath and the room was cleaned everyday and smelled fresh.

Gym is a nuisance as you would hear loud music early in the morning and then again in the evenings.

Breakfast is a problem as it's pretty basic. I wouldn't like to have it everyday. But then there are enough outlets at the nearby West Gate mall.

Internet was non-existent. I tethered my iPhone and used the data services of Airtel connection that I bought at the airport.

Staff is amazing and always around to help you. All in all, a good option to stay if you are on a budget business travel.

Room Tip: As mentioned in some other review, there's no way you can choose a room facing away from the gym...
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  • Stayed March 2011, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anand, India
Level Contributor
70 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
3 of 5 stars Reviewed August 23, 2011

They promote it as a hotel/service apartment. The rooms are spacious with a kitchenette. One can cook some food if required. Opposite this a China Town restaurant which serves up great Indian & Chinese food. Another advantage is its location in the business district of Nairobi, adjacent to wonderful Mall and the 24-hour departmental store, for all daily needs. However, furnishings are old, towels were frayed, and the place is expensive for services which are not so good. One gets a complimentary membership to their gym which is good. Broadband is free, which is an advantage.

  • Stayed February 2011, traveled on business
    • 2 of 5 stars Value
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ProgressiveParkHotel, Manager at Progressive Park Hotel, responded to this review, September 26, 2013
Many thanks for taking the time to write a review from your stay with us. We appreciate your feedback regarding your stay.

I am happy to note that you enjoyed our large spacious rooms, convenient location & free WIFI.

I am pleased to inform you that we have undergone a complete refurbishment since your last stay. We now have a New Wing with Standard Studios & Executive Studios which are accessible by Lift. We also have a New Reception & Restaurant.

I look forward to welcoming you back to the Progressive Park

Management
Progressive Park Hotel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oxford, United Kingdom
Level Contributor
165 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
2 of 5 stars Reviewed August 7, 2011

We recently stayed at PP after returning from Amboseli and on route to The Mara. We had a spacious 1 bed apartment and the hotel brought in a double z-bed for the children. The hotel seemed like good value for money at $120/night compared to other hotels in Nairobi. However, this was still expensive for what you got. Cleanliness of the room was poor. The spare blankets were stained and clearly not washed. The pillows were very old and well used, could be folded in 2! There was no hot water for washing or shaving and no sink plugs and the instantaneous electric shower involved turning on two different water taps and an electric switch for the pump. It was no power shower either! It also had exposed electrical wires.
The internet was patchy and there was no A/C. Not a problem for us, but could be in the warmer months.
Breakfast was basic and largely Indian food, looked good but selection poor.
We were not expecting to stay in luxury as this is Africa, but the tents we stayed in in Amboseli were 100% better in terms of cleanliness and comfort in comparison.
We experienced excessive noise and loud music from the adjacent gym. On a positive note, the staff were very friendly and accomodating. Its a good location for the Westgate and Westlands shopping areas and seemed quite safe.
Overall, we were disappointed and booked into a different hotel on our return from The Mara at what turned out to be a cheaper price and much better facilities.

Room Tip: Ask for a room that is not adjacent to the gym to avoid loud music.
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  • Stayed July 2011, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ProgressiveParkHotel, Manager at Progressive Park Hotel, responded to this review, September 26, 2013
Many thanks for taking the time to write a review from your stay with us. We appreciate your feedback regarding your stay.

Please accept my sincerest apologies for not having been able to meet your expectations. We have rectified all the shortcomings mentioned in your review.

I am pleased to inform you that we have undergone a complete refurbishment of the property since your last stay. We now have a New Wing with Standard Studios & Executive Studios (with AC) which are accessible by Lift. We also have a New Reception & Restaurant.

I look forward to welcoming you back to the Progressive Park

Management
Progressive Park Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Paris, France
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed July 19, 2011

Taking price into account this is one of the best hotel's that i have stayed in, in Nairobi. The staff were very helpful and always did their best to please, rooms were spacious and always kept very clean and it was a pleasure to stay there. I also felt safe staying at the hotel and enjoyed using the gym. The hotel is situated very close to the town centre which was great as the new shopping malls were very easy to get to.

  • Stayed June 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
1 review
4 of 5 stars Reviewed July 6, 2011

Its located very well, and serves the purpose of a business hotel. Fairly priced, service was also v good. Def stay there for my next trip to Nairobi later this year - KS

  • Stayed June 2011, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bangkok
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed July 6, 2011

I stayed here very recently, and I have to say, it is excellent accommodation - simple, clean spacious rooms, good location (close proximity to the biggest mall - Westgate) and very helpful staff. The breakfast menu is not extensive but was indeed delicious. When looking for accommodation in Nairobi, my primary concern was security, but I felt safe here, they have 24 hour security, and thankfully, the location of this hotel is in one of teh most happening areas of the city, and the area is never disserted, thanks to the 24 hour supermart opposite this hotel. Definitely, worth the money. Thank you and will definitely be back again!!

  • Stayed May 2011, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Prices are for 1 room, 2 adults
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Additional Information about Progressive Park Hotel

Address: Mwanzi Road | Westlands, Nairobi 00400, Kenya
Phone Number:
Location: Kenya > Nairobi
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #20 of 131 Hotels in Nairobi
Price Range (Based on Average Rates): $
Number of rooms: 60
Official Description (provided by the hotel):
Situated in the heart of Nairobi's business and leisure district (Westlands), Progressive Park Hotel boasts a host of very good amenities and services. The Westgate-Mall, Sarit-Centre and Ukay-Centre are within walking distance and provide great convenience to all guests. The 23 Furnished Suites; 28 Studio Rooms and 9 Executive Studio Rooms with AC are spacious, airy and aptly suit the requirements of business executives and leisure travelers. ... more   less 
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