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“The best for Indian cuisine” 5 of 5 stars
Review of Open House Restaurant

Open House Restaurant
Ring Road Parklands, Opp The Mall | Centro House, Westlands, Nairobi 00800, Kenya
+254 727 726345
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Ranked #6 of 318 Restaurants in Nairobi
Price range: $5 - $15
Cuisines: Indian
More restaurant details
Restaurant details
Good for: Families with children, Large groups, Local cuisine, Entertaining clients
Dining options: Lunch, Dinner, Reservations, Delivery, Late Night
Description: At Open House Restaurants, we believe that Fine Indian Cuisine comes from a delicate balance of succulent food, authentic ambiance and personalised service. So when you walk into our doors, be ready to experience a connucopia of indian flavours, whilst being transported into our traditionally set surroundings. Feel free to enquire about your taste preference or take suggestion from our experienced staff. Enjoy!
Nairobi, Kenya
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
“The best for Indian cuisine”
5 of 5 stars Reviewed March 11, 2014 via mobile

My favorite restaurant especially the Karen branch. The staff are courteous and helpful. They are always happy to serve and recommend a dish. My favorite waiter is George. Very friendly and efficient.

  • Visited February 2014
    • 4 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
boodha85, Guest Relations Manager at Open House Restaurant, responded to this review, March 14, 2014
Hi Linda,

I'll be sure to pass on your compliments to George and he'll eagerly be waiting for your return.

Kind regards,
V
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155 reviews from our community

90% Recommend
    80
    61
    12
    1
    1
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • Italian first
  • Any
English first
Nairobi, Kenya
Contributor
11 reviews 11 reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
“Great Place”
4 of 5 stars Reviewed March 11, 2014

We visited Talisman sometime in December last year.

We received a very warm welcome. Though we hadn't made a reservation, we were accomodated well and seated near the reception, secluded from the common seating area.

We placed our order with some recommendation from the waiter. Our food was prepared and brought in in good time. The quality of the food was very good.

Their signature dish the cheese samosas, too good!! A must try.

They have a kids play area as well.

All in all a great place, ambience is good, and of course so was the food.

Please make a reservation before you go.

  • Visited December 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 4 of 5 stars Service
    • 5 of 5 stars Food
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
boodha85, Guest Relations Manager at Open House Restaurant, responded to this review, March 14, 2014
Hi Jas,

Although you wrote the review for Talisman, I hope you try Open House soon and I'm sure you'll give us a sparkling review too. Our Karen branch in Crossroads Mall (Nakumatt Karen) is on the 1st floor and close to Talisman. Try our Cheese Nan :)
Warm regards,
Vishal
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vancouver, Canada
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
10 helpful votes 10 helpful votes
“Credit card fraud”
3 of 5 stars Reviewed February 28, 2014 via mobile

We visited this restaurant in January. The food was fine as was the service.

I didn't have cash on me and thought instead of going to the bank machine I would use my credit card

Bad idea. This morning I was contacted by my bank. Someone at the restaurant copied my info (I never let the card out of my sight so they must have skimmed it on the machine)

The person charged over 3,000 US on my card. The bank reversed the charges,, but we frequent Nairobi and have friends there, we will let them know what happened.

  • Visited January 2014
    • 2 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 4 of 5 stars Service
    • 3 of 5 stars Food
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
boodha85, Guest Relations Manager at Open House Restaurant, responded to this review, March 3, 2014
Dear Esteemed Patron,

As per our emails, we have already started investigating the incident. As requested, please email us your contact number so that we can call for more details.

I am glad to see that you still have high regards for us pasting a 3 star rating and assure you that whether or not this incident originated from our well trained and trusted staff, we will get you answers.

Thank you again for stepping up and giving us an opportunity to better serve our customers.

Kind Regards,
Vishal
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San Jose, Costa Rica
Top Contributor
73 reviews 73 reviews
36 restaurant reviews
Reviews in 25 cities Reviews in 25 cities
33 helpful votes 33 helpful votes
“EXCELLENT INDIAN CUISINE AT FAST FOOD PRICES”
5 of 5 stars Reviewed February 9, 2014

we, four of us, had an incredible lunch that included mutton, shrimp and chicken with nan and soft drinks in well decorated salon with great service for around $50.

Visited February 2014
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
boodha85, Guest Relations Manager at Open House Restaurant, responded to this review, March 3, 2014
Thank you and we look forward to having you back soon.
Kind Regards,
Open House
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Nairobi, Kenya
Senior Contributor
46 reviews 46 reviews
11 restaurant reviews
Reviews in 13 cities Reviews in 13 cities
34 helpful votes 34 helpful votes
“amazinf food”
4 of 5 stars Reviewed February 9, 2014

The food is amazing. Service is exemplary. Decor is authentic. A bit pricey but worth it. especially loved the Chicken lollipops and Chicken makanwala (sorry if not spelled right)

Visited November 2013
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
boodha85, Guest Relations Manager at Open House Restaurant, responded to this review, March 4, 2014
Dear K and V,
The correct spelling is Makhanwala. Makhan is hindi for home made butter - the favourite of the indian god Krishna who was notorious for coming up with all sorts of schemes for stealing it from his neighbours as a child. We feel our pricing is very fair and if you would compare prices taking into account the portion sizes, I'm sure you'll be pleasantly surprised. Looking forward to having you back soon. Have a wonderful day.
rgds,
v
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