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“Very good hotel” 5 of 5 stars
Review of Sankara Nairobi

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Sankara Nairobi
5.0 of 5 Hotel   |   Woodvale Grove, Westlands, Nairobi 00606, Kenya   |  
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Hotel amenities
Ranked #13 of 106 Hotels in Nairobi
Lagos, Nigeria
Contributor
18 reviews 18 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
6 helpful votes 6 helpful votes
“Very good hotel”
5 of 5 stars Reviewed August 28, 2014

We stayed two nights with family. Very modern, clean and excellent rooms. Really luxurious hotel. No complains!! The swimming pool on the top is excellent. The bar at swimming pool is a must to visit. The staff is very good and friendly.

  • Stayed September 2013, traveled with family
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sankara N, General Manager at Sankara Nairobi, responded to this review, September 16, 2014
Dear RSH611,

Thank you for sharing your feedback from your stay with us and for choosing the Sankara as your home away from home. We do look forward to welcoming you back in your next visit.

With Warm Regards
Moshi Perera, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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420 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (72)
Date | Rating
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  • English first
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English first
1 review
5 of 5 stars Reviewed August 24, 2014

I like luxury and a lot of traveling but me being a local, Sankara was just the best bday gift i could have ever given my beautiful lovely girl. a night spent there was well spent with flowers on the door step on entry. i would not think i would go anywhere else than there. big beg,good atmosphere,good shower.they call themselves 5 star, how about i say 5 and a half

  • Stayed March 2014, traveled as a couple
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sankara N, General Manager at Sankara Nairobi, responded to this review, September 12, 2014
Dear Brayo M,

Thank you for taking the time to review our property. We are happy to hear that you had a memorable experience at our hotel; and we do look forward to welcoming you back for more personalized services and special occasions in the future.

With Warm Regards
Moshi Perera, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Aberdeen, United Kingdom
Contributor
12 reviews 12 reviews
6 hotel reviews
Reviews in 11 cities Reviews in 11 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed August 22, 2014

Stayed while on business, room was great, clean, big soft bed withs lots of pillows. Wi-Fi was a touch slow and one night non-existent which when your trying to catch emails was a pain.
Rooftop pool bar was ok and staff always available menu was a bit limited though.
Breakfast has everything you'd want in a buffet.

Happily stay there again.

  • Stayed July 2014, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sankara N, General Manager at Sankara Nairobi, responded to this review, September 1, 2014
Dear GrahamG4,

Thank you for sharing taking the time to share your feedback with us. We are happy to hear that you enjoyed our facilities and the buffet breakfast offerings. Please accept our apologies for the internet problems you experienced. We did experience a technical problem with our service providers which was being worked on at the time of your stay. We do hope that you will be back on your next visit to Nairobi and accord us another opportunity to restore your faith in us.

With Warm Regards

Moshi Perera, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed August 22, 2014 via mobile

During our stay the food was consistently delicious and presented very well. The managers of both the patio bar and hotel restaurant personally greeted us each meal and the staff tended to our every need, with a smile. John and Joshua are both very good chefs and both very nice; if you have any questions about their food they will be happy to sit with you and talk when they have time. The food in this hotel is some of the best I have had in Kenya and I have traveled through this country for the last 5 months.

Overall, the staff at this hotel are friendly, helpful and welcoming. It's a throwback to a time when people cared about their customers.

  • Stayed August 2014
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Johannesburg, Gauteng, South Africa
1 review
5 of 5 stars Reviewed August 21, 2014

I was given 24 hours notice to go to Nairobi on business. My assistant found this hotel, which was an unknown entity. Upon arrival, I was greeted into a clean, modern and welcoming reception. Check-in was quick, and Esther the receptionist was constantly smiling and eager to complete the process with the minimum of fuss. (Great after a long flight.) The rooms are spotlessly clean and well equipped, service in the bar and restaurant faultless, the food excellent and in general the whole stay, perfect. However, the biggest plus side to this hotel, is the staff. Always smiling, polite, happy to help and a great sense of pride in their job. If travelling to Nairobi on business, there really is, no other option.

Room Tip: 4th floor Wifi signal a little weak, but not an inconvienience.
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  • Stayed August 2014, traveled on business
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nairobi, Kenya
1 review
5 of 5 stars Reviewed August 21, 2014

it is located in wetlands and so close to shopping malls. The staff are great and the delicacies are perfectly prepared to leave you cleaving for more,honestly it a lovely place to visit
My first stay at this hotel in East Africa & what a fantastic upbeat vibrant energy this place has! The staff was amazing and always smiling. They are professional, positive and have a very professional demeanor. The roof top bar is done very well and a must see. The hotel is like an upscale European modern hotel.

  • Stayed August 2014, traveled with family
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
london
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 21, 2014

By far the best value in Nairobi.
All rooms have soothing decor, exquisite finishing touches, baths and comfortable beds with thick mattress pads. Like sleeping on a cloud.
The three restaurants offer a variety of cuisine from Asian to Continental. The hotel staff are endlessly accommodating and professional. Even its state-of-the-art gym is equipped with trainers who will whip you in shape if you'd like.
Instead of tourists you may bump into high-ranking diplomats, business execs and politicians at the sleek and chic champagne bar on the roof top.
The Angsana spa (owned by Banyan Tree) makes the Sankara the kind of five star hotel you might find in Bangkok.
The location in the suburb of Westlands is ideal, just 15 minutes from downtown Nairobi, and 20 minutes from the embassy area. There may not be much green space, but it is still the Oriental Hotel of Nairobi.
I'm told a four-star version of the Sankara will open soon in the embassy area of Runda. Each room, designed for longer stays, will have its own kitchenette.

Room Tip: Get a room on a higher floor over-looking the pool next door.
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  • Stayed August 2014, traveled on business
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sankara N, General Manager at Sankara Nairobi, responded to this review, September 1, 2014
Dear alicemaasailand,

Thank you for sharing your feedback from your stay with us. We do appreciate your kind words on our location and facilities. Thank you for choosing the Sankara as your home away from home; and we do look forward to welcoming you back in your next visit to relax, refresh and unwind after a long day’s work at our world class Sankara Angsana spa.

With Warm Regards
Moshi Perera, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sankara Nairobi

Address: Woodvale Grove, Westlands, Nairobi 00606, Kenya
Phone Number:
Location: Kenya > Nairobi
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Business Hotel in Nairobi
#8 Spa Hotel in Nairobi
#10 Luxury Hotel in Nairobi
#10 Family Hotel in Nairobi
#12 Romantic Hotel in Nairobi
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sankara Nairobi 5*
Number of rooms: 156
Official Description (provided by the hotel):
Sankara Nairobi combines international five-star standards with personal service and the authentic flavour of the new Africa. ... more   less 
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Also Known As:
Sankara Nairobi Hotel Nairobi

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