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“Best business hotel in Nairobi” 5 of 5 stars
Review of Sankara Nairobi

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Sankara Nairobi
5.0 of 5 Hotel   |   Woodvale Grove, Westlands, Nairobi 00606, Kenya   |  
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Hotel amenities
Ranked #11 of 96 hotels in Nairobi
Washington DC, District of Columbia
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
“Best business hotel in Nairobi”
5 of 5 stars Reviewed yesterday NEW via mobile

I have stayed a few times at the Sankara and recently added club rooms with access to the lounge. After a day in seriously congested Nairobi, the Sankara feels like home away from home. Modern and relax at the same time. Service and food are excellent. If you you are bored about hotel food you have top Indian and Chinese food around the corner. Rooms are modern and cleaned. Bathrooms are top notch with strong showers and modern amenities. You want a nice bar then the bar by the pool on the 7th floor is worth a visit. Gym is small but well equipped. I just moved to my new home and on my way out I was given a nice gift with all sorts do food to keep my alive for a few days.

Stayed June 2014
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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376 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (61)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
New Rochelle, New York
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed yesterday NEW

I booked this hotel online, and it seems they go out of their way to present online rates as lower, when they end up being higher. Breakfast, which is normally included, is not if you book online. They charge nearly USD 30 per day for breakfast, which is good but quite basic.

Otherwise, the hotel is nice. The staff is extremely friendly.

Rooms are clean, but with a few signs of wear. Wifi is decent.

Room Tip: I think the rooms on floors 4 and 5 are probably best in terms of noise.
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  • Stayed July 2014, traveled on business
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Johannesburg
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I have stayed at the Sankara at least 3 times in the last year, and each time the experience has been very good. Have also used their chaffeur service to and from the Airport. The beds are very comfortable and more importantly free and fairly fast wi-fi available. The bar on the roof is really a nice place to relax after a days work and the gym is nice , with 2 treadmills, 2 cycles and 2 eliptical trainers, and about 4 other machine stations. All equipment is Technogym which are quality machines. From a food point of view the breakfasts are quite good. I have twice had lunch there due to me using their conference facilities and both times I did not enjoy the food, the conference facilities and tea/snacks though are top notch. Have never had dinner there so cannot comment. The hotel is directly over the road from the Sarit Shopping Centre which also has a large supermarket that close late each evening, so is always convenient to take a walk across to get some snacks and sweets from there. They also take credit cards which makes like without local currency a bit easier, there is also a food court on the top floor if you prefer takeout to hotel food. In a nutshell a highly recommended hotel.

Room Tip: Stay away from the corner rooms as I found the Wi-fi to be at its weakest and you might then need to...
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  • Stayed July 2014, traveled on business
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sankara N, General Manager at Sankara Nairobi, responded to this review, yesterday
Dear Wayne_SA,

Thank you for the wonderful review on our property. We do look forward to welcoming you back on your next visit, to enjoy a drink after a day’s work while enjoying the Nairobi’s amazing sky line from the roof top bar or at our exquisite Champagne Bar.

With Warm Regards,

Moshi Perera, General Manager.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 1 week ago

I stayed at the Sankara for a week when I first moved to Nairobi, while searching for a more permanent place to live. The rooms are laid out nicely and the beds are simply divine. Water in the hotel is filtered so you can brush your teeth without worry, and the many restaurants located on the property give you a lot of options without having to leave the hotel. The rooftop pool is beautiful and turns into a trendy place to spend an evening later in the day. I highly recommend this hotel.

  • Stayed July 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sankara N, General Manager at Sankara Nairobi, responded to this review, 4 days ago
Dear Supitsamy,

Thank you for your amazing review on our property and we are delighted to hear that you enjoyed the stay with us.

We do hope to see you back soon, to enjoy a drink after a day’s work while enjoying the Nairobi’s amazing sky line from the roof top bar or at our exquisite Champagne Bar whilst listening to a jazz band on the weekends.

With Warm Regards

Moshi Perera, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Scotland
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 1 week ago

Only spent 1 night at the hotel but the experience was fabulous from start to finish. The staff are excellent, friendly and very willing to help. The room was as expected for a five star with fresh fruit in the room on arrival and the room was immaculate. We dined at the Artisan restaurant and opted for the buffet as they were so many choices available for all courses. Breakfast was a buffet as well and again so many choices. Lovely touch with the soap stone animal and card that is left when housekeeping turns down bed at night.

  • Stayed June 2014, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sankara N, General Manager at Sankara Nairobi, responded to this review, 5 days ago
Dear Angela M,

Thank you for your wonderful review of our property and the compliments to our staff on the personalized service they offered you in your recent stay with us. We are delighted that you enjoyed the figurines for turn down service and look forward to welcoming you back to continue adding to your collection from the 28 different styles of the Sankara Seven figurines.

With Warm Regards

Moshi Perera, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Spruce Grove, Canada
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My wife and I stayed here for 2 nights on arrival in Nairobi from Canada. The hotel is beautiful, though in a neighbourhood that looks a bit rougher, but security was good, and we felt very safe here. We only took advantage of the breakfasts in their restaurant, but were happy with the quality and service. The service from the hotel staff was likewise to a high standard, especially their assistance in dealing with our lost baggage, which they helped co-ordinate the delivery of from the airport.

Exactly what were were looking for. Wifi was free, though a touch on the slow side - though my expectations of that may be a bit on the high side. All in all, a positive stay that we really enjoyed prior to leaving for a safari on the second morning.

It would have been nice if the pool were open later. They convert their pool deck into a lounge and bar in the evenings, so I understand why they don't want people swimming there - but hot as it is in Nairobi, this would have been a nice evening option after 6:30 pm.

  • Stayed July 2014, traveled as a couple
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sankara N, General Manager at Sankara Nairobi, responded to this review, 1 week ago
Dear Daniel B,

Thank you for taking the time to share your feedback on your stay with us. We appreciate your compliments on our ambiance and facilities.

We are delighted to be of assistance to repatriate you with the lost luggage to enjoy your holiday in comfort.

We look forward to your return to the Sankara soon.


With Warm Regards,

Moshi Perera, General Manager.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Contributor
11 reviews 11 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Exceeded our expectataions , we used this venue in August 2013 and then again in June2014, will be back again, awesome staff , always willing to help. Grace(event co-ordinator) is always willing to go the extra mile, nothing too hard to sort. Clean, beautiful venue, Will be back on holiday

  • Stayed June 2014, traveled on business
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sankara N, General Manager at Sankara Nairobi, responded to this review, 1 week ago
Dear subs72,

Thank you for taking the time to share your amazing review on our property. We do look forward to welcoming you back on your next visit; to your preferred venue for your meetings at the centre of Nairobi’s vibrant social and business life, and your home away from home.

With Warm Regards,

Moshi Perera, General Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Sankara Nairobi

Address: Woodvale Grove, Westlands, Nairobi 00606, Kenya
Phone Number:
Location: Kenya > Nairobi
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Nairobi
#5 Spa Hotel in Nairobi
#7 Luxury Hotel in Nairobi
#13 Romantic Hotel in Nairobi
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sankara Nairobi 5*
Official Description (provided by the hotel):
Sankara Nairobi combines international five-star standards with personal service and the authentic flavour of the new Africa. ... more   less 
Reservation Options:
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Also Known As:
Sankara Nairobi Hotel Nairobi

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