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“Wonderful Hotel - you won't be disappointed” 5 of 5 stars
Review of Sankara Nairobi

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Sankara Nairobi
5.0 of 5 Hotel   |   Woodvale Grove, Westlands, Nairobi 00606, Kenya   |  
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Hotel amenities
Ranked #13 of 106 Hotels in Nairobi
Canberra, Australia
Top Contributor
52 reviews 52 reviews
21 hotel reviews
Reviews in 24 cities Reviews in 24 cities
14 helpful votes 14 helpful votes
“Wonderful Hotel - you won't be disappointed”
5 of 5 stars Reviewed June 9, 2014

Enjoyed a stay of 3 nights at the Sankara and was very pleasantly surprised. Did not know what quite to expect having never been to Nairobi but to be sure it exceeded my expectations. Great location, very good security, super efficient and friendly staff, lovely food and better than standard rooms. If there is but one criticism is that the pool is part of the roof top bar and that makes for a difficult situation of wanting to swim but it in such close proximity of the bar guests.

Overall, though, no complaints and would definately recommend it on a stay in Nairobi

  • Stayed June 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sankara N, General Manager at Sankara Nairobi, responded to this review, June 10, 2014
Dear Giralang,

Thank you for taking the time to share your wonderful review; we appreciate your kind words about our facilities and services, and we have passed along your compliments to our associates. We hope you will be visiting us again when you are in Nairobi and look forward to welcoming you back and exceeding your expectations.

With Kind Regards

Moshi Perera, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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419 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (72)
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English first
Kuala Lumpur, Malaysia
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 7, 2014

Due to our leaving Kenya and packing up our house, we stayed one night at Sankara and were most impressed with the well appointed interconnecting room for our family. The rooftop champagne bar is a great meeting place regardless if you stay at the hotel - it has a very cool vibe. The brunch/lunch offered in the hotel restaurant is also outstanding. We have been to this brunch many times and believe it to be the best in Nairobi ... unlimited sparkling wine and very good food. Great for the kids as well. Wonderful service all round. Highly recommend if you need accommodation in Nairobi and for locals, a definite must for Sunday brunch!

  • Stayed March 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sankara N, General Manager at Sankara Nairobi, responded to this review, June 10, 2014
Dear howeclan,

Thank you for your wonderful review; we appreciate your kind words about our facilities and services. We hope you will be visiting us again when you are in Nairobi and look forward to welcoming you back.

With Kind Regards

Moshi Perera, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bethesda, Maryland
Contributor
19 reviews 19 reviews
19 hotel reviews
Reviews in 16 cities Reviews in 16 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed June 3, 2014 via mobile

Excellent rooms and attentive staff when asked directly for help. Breakfast service very good and caters for broad range of tastes. It is important to check when booking where you will be going in terms of location. For example, the Upper Hill Road Area where there are many international offices is a good 50 minutes drive in rush hour.

Stayed May 2014, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sankara N, General Manager at Sankara Nairobi, responded to this review, June 5, 2014
Dear Chas W,

Thank you for your review and your compliments on our staff, food and amenities. We do look forward to welcoming you back in your next visit to Nairobi.

With Warm Regards


Moshi Perera, General Manager
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London
Senior Contributor
29 reviews 29 reviews
7 hotel reviews
Reviews in 13 cities Reviews in 13 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed May 31, 2014

Great hotel, nice rooms, and a very swanky hotel. However it comes into it's own on a Saturday night, when the Nairobi Set come out to play. Over dress for this, as you will still feel under-dressed when you arrive. The best location of this hotel is the roof, at night, sun downers over the city with friends.

  • Stayed April 2014, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sankara N, General Manager at Sankara Nairobi, responded to this review, June 5, 2014
Dear LondonNisha,

Thank you so much for your lovely review of Sarabi Supper Club on our 7th Floor with the swankiest Champagne Bar in town. We do look forward to welcoming you back soon and recommend you try one of our signature cocktails, The Sarabi Smoking Punch, whilst enjoying views of the Nairobi skyline.

With Warm Regards


Moshi Perera, General Manager
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Cape Town Central, South Africa
Top Contributor
98 reviews 98 reviews
37 hotel reviews
Reviews in 42 cities Reviews in 42 cities
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed May 30, 2014

I used to stay at other Nairobi hotels, but decided to try out the Sankara this time and loved the experience must say!
The rooms are nicely decorated and very suited for especially business travellers (I stayed on the Club Lounge Floors so I don't know if it's the same for all rooms, but you have an ironing board&iron for example which is great).
Due to business dinners/lunches outside the hotel I unfortunately never had the chance to taste the hotel's dishes, but I did like the breakfast (either at the Club Lounge on the 7th floor or in the main restaurant) and the afternoon tea and happy hour snacks.
The gym is well equiped and what I particularly liked -travelling a lot for work so I would dare to say I can compare to similar hotels- is that the gym staff is really there to help you...they were almost like personal trainers, without being too pushy!
Only downside was that the sauna wasn't working but the gym staff went out of their way to accomodate me and offered me I could use the gents' one as there was nobody using it at that time anyway.
I had two minor issues during my stay and both were dealt with professionally, immediately, and satisfactory.

Room Tip: The Club Lounge floor rooms are situated higher up and allow you to use the Club Lounge
See more room tips
  • Stayed May 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sankara N, General Manager at Sankara Nairobi, responded to this review, June 5, 2014
Dear FlyingGonzo_10,

Thank you for your amazing review; we are delighted to hear you had a memorable stay during your most recent visit to Nairobi.

We do look forward to welcoming you back soon to experience our personalized services and for another energetic personal workout from our gym instructors.

With Warm Regards


Moshi Perera, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
Top Contributor
74 reviews 74 reviews
19 hotel reviews
Reviews in 40 cities Reviews in 40 cities
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed May 29, 2014

Stayed here for business, well still here. The hotel is okay, breakfast is great - nice selection. The pool bar is nice however you cant really swim in the pool as its by the restaurant and bar and closes at 6pm.
I was out from 6am and got back just before 1pm and my room had not been made up yet. I checked to see if the do no disturb sign was on and it was not so I am unsure what the hold up is.
The animal they give you at turn down is nice, chocolate would also be great :-).
Everything else is fine, no real complaints.

  • Stayed May 2014, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sankara N, General Manager at Sankara Nairobi, responded to this review, June 5, 2014
Dear L0nd0nGenie,

Thank you for your review on our property; and please accept our apologies for the lapse in standard from our housekeeping services which has been shared with our housekeeping team for further improvement.

We are delighted that you enjoyed the figurines for turn down service; and we do look forward to welcoming you back in your next visit to Nairobi to add to your collection of the Sankara Seven.

With Warm Regards



Moshi Perera, General Manager
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Dubai, United Arab Emirates
Senior Contributor
21 reviews 21 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed May 28, 2014

I was recently in Nairobi on business in May 2014 and stayed at the Sankara upon the advice of a colleague. I can only say positive things about my experience. The hotel staff were friendly and highly professional. My room was tastefully decorated and very comfortable. A very cute touch was the little big 5 animal stone figurines that they leave on your night table (way better than a chocolate). I dined at the rooftop pool restaurant for dinner and lunch. The menu was simple and offered a wide selection of beverages. The hotel was very accommodating with changes made by my fellow business travelers. They were also great in helping us arrange local car transportation. I truly enjoyed my stay and look forward to coming back one day again.

  • Stayed May 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sankara N, General Manager at Sankara Nairobi, responded to this review, June 5, 2014
Dear undutchable2010,

Thank you for your wonderful review and your kind words about the hotels staff, facilities and services.

We are pleased that you enjoyed your stay and the turn down Sankara Seven figurines and do look forward to welcoming you back to extend your collection of the figurines to complete the 28 different styles available of the Sankara Seven.

With Warm Regards


Moshi Perera, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sankara Nairobi

Address: Woodvale Grove, Westlands, Nairobi 00606, Kenya
Phone Number:
Location: Kenya > Nairobi
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Business Hotel in Nairobi
#8 Spa Hotel in Nairobi
#10 Family Hotel in Nairobi
#10 Luxury Hotel in Nairobi
#12 Romantic Hotel in Nairobi
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sankara Nairobi 5*
Number of rooms: 156
Official Description (provided by the hotel):
Sankara Nairobi combines international five-star standards with personal service and the authentic flavour of the new Africa. ... more   less 
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Also Known As:
Sankara Nairobi Hotel Nairobi

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