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“Hard to fault” 4 of 5 stars
Review of Sankara Nairobi

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Sankara Nairobi
5.0 of 5 Hotel   |   Woodvale Grove, Westlands, Nairobi 00606, Kenya   |  
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Hotel amenities
Ranked #16 of 145 Hotels in Nairobi
Certificate of Excellence
Bethesda, Maryland
Level Contributor
40 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
“Hard to fault”
4 of 5 stars Reviewed June 3, 2014 via mobile

Excellent rooms and attentive staff when asked directly for help. Breakfast service very good and caters for broad range of tastes. It is important to check when booking where you will be going in terms of location. For example, the Upper Hill Road Area where there are many international offices is a good 50 minutes drive in rush hour.

Stayed May 2014, traveled on business
Helpful?
Thank Chas W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sankara N, General Manager at Sankara Nairobi, responded to this review, June 5, 2014
Dear Chas W,

Thank you for your review and your compliments on our staff, food and amenities. We do look forward to welcoming you back in your next visit to Nairobi.

With Warm Regards


Moshi Perera, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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631 reviews from our community

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London
Level Contributor
29 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed May 31, 2014

Great hotel, nice rooms, and a very swanky hotel. However it comes into it's own on a Saturday night, when the Nairobi Set come out to play. Over dress for this, as you will still feel under-dressed when you arrive. The best location of this hotel is the roof, at night, sun downers over the city with friends.

  • Stayed April 2014, traveled with friends
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Rooms
    • 3 of 5 stars
      Service
Helpful?
Thank LondonNisha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sankara N, General Manager at Sankara Nairobi, responded to this review, June 5, 2014
Dear LondonNisha,

Thank you so much for your lovely review of Sarabi Supper Club on our 7th Floor with the swankiest Champagne Bar in town. We do look forward to welcoming you back soon and recommend you try one of our signature cocktails, The Sarabi Smoking Punch, whilst enjoying views of the Nairobi skyline.

With Warm Regards


Moshi Perera, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Somerset West, South Africa
Level Contributor
132 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
4 of 5 stars Reviewed May 30, 2014

I used to stay at other Nairobi hotels, but decided to try out the Sankara this time and loved the experience must say!
The rooms are nicely decorated and very suited for especially business travellers (I stayed on the Club Lounge Floors so I don't know if it's the same for all rooms, but you have an ironing board&iron for example which is great).
Due to business dinners/lunches outside the hotel I unfortunately never had the chance to taste the hotel's dishes, but I did like the breakfast (either at the Club Lounge on the 7th floor or in the main restaurant) and the afternoon tea and happy hour snacks.
The gym is well equiped and what I particularly liked -travelling a lot for work so I would dare to say I can compare to similar hotels- is that the gym staff is really there to help you...they were almost like personal trainers, without being too pushy!
Only downside was that the sauna wasn't working but the gym staff went out of their way to accomodate me and offered me I could use the gents' one as there was nobody using it at that time anyway.
I had two minor issues during my stay and both were dealt with professionally, immediately, and satisfactory.

Room Tip: The Club Lounge floor rooms are situated higher up and allow you to use the Club Lounge
See more room tips
  • Stayed May 2014, traveled on business
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank FlyingGonzo_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sankara N, General Manager at Sankara Nairobi, responded to this review, June 5, 2014
Dear FlyingGonzo_10,

Thank you for your amazing review; we are delighted to hear you had a memorable stay during your most recent visit to Nairobi.

We do look forward to welcoming you back soon to experience our personalized services and for another energetic personal workout from our gym instructors.

With Warm Regards


Moshi Perera, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
Level Contributor
74 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed May 29, 2014

Stayed here for business, well still here. The hotel is okay, breakfast is great - nice selection. The pool bar is nice however you cant really swim in the pool as its by the restaurant and bar and closes at 6pm.
I was out from 6am and got back just before 1pm and my room had not been made up yet. I checked to see if the do no disturb sign was on and it was not so I am unsure what the hold up is.
The animal they give you at turn down is nice, chocolate would also be great :-).
Everything else is fine, no real complaints.

  • Stayed May 2014, traveled on business
    • 4 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank L0nd0nGenie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sankara N, General Manager at Sankara Nairobi, responded to this review, June 5, 2014
Dear L0nd0nGenie,

Thank you for your review on our property; and please accept our apologies for the lapse in standard from our housekeeping services which has been shared with our housekeeping team for further improvement.

We are delighted that you enjoyed the figurines for turn down service; and we do look forward to welcoming you back in your next visit to Nairobi to add to your collection of the Sankara Seven.

With Warm Regards



Moshi Perera, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dubai, United Arab Emirates
Level Contributor
21 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed May 27, 2014

I was recently in Nairobi on business in May 2014 and stayed at the Sankara upon the advice of a colleague. I can only say positive things about my experience. The hotel staff were friendly and highly professional. My room was tastefully decorated and very comfortable. A very cute touch was the little big 5 animal stone figurines that they leave on your night table (way better than a chocolate). I dined at the rooftop pool restaurant for dinner and lunch. The menu was simple and offered a wide selection of beverages. The hotel was very accommodating with changes made by my fellow business travelers. They were also great in helping us arrange local car transportation. I truly enjoyed my stay and look forward to coming back one day again.

  • Stayed May 2014, traveled on business
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank undutchable2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sankara N, General Manager at Sankara Nairobi, responded to this review, June 4, 2014
Dear undutchable2010,

Thank you for your wonderful review and your kind words about the hotels staff, facilities and services.

We are pleased that you enjoyed your stay and the turn down Sankara Seven figurines and do look forward to welcoming you back to extend your collection of the figurines to complete the 28 different styles available of the Sankara Seven.

With Warm Regards


Moshi Perera, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Johannesburg, South Africa
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed May 25, 2014

Extremely friendly staff, comfortable beds, that will always be my home when visiting Nairobi . The hotel is not in the best parts of the city but a very big up to the fact that when you get inside the hotel , you totally forget and think you are in some upmarket suburb. The Seven Sankara collection....., it's brilliant keeps one wandering what's next.

Keep it up

  • Stayed March 2014, traveled on business
    • 5 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Rehoboth657
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sankara N, General Manager at Sankara Nairobi, responded to this review, June 4, 2014
Dear Rehoboth657,

Thank you for your review on our property during your most recent visit to Nairobi. We are delighted that you enjoyed the figurines for turn down service and look forward to welcoming you back to continue adding to your collection from the 28 different styles of the Sankara Seven figurines.

With Warm Regards


Moshi Perera, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Johannesburg, South Africa
Level Contributor
156 reviews
89 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
5 of 5 stars Reviewed May 24, 2014

My third stay at the Sankara, and it has maintained its high standards. Excellent service, attentive, intelligent and friendly, from all hotel staff. Upmarket taxis on standby throughout the day. Well equipped modern rooms. Decent restaurant and bar, with good food, small terrace area at the restaurant and rooftop at the bar, with nice views. Pool and gym are not huge but both are pleasant. Its unashamedly a business hotel - unlike some other Nairobi hotels, it has no extensive grounds or public spaces, its in a busy and unattractive area in Westlands near the CBD, it has no grand history. But in a city with lots of accommodation choices and generally good service, Sankara stands out.

  • Stayed May 2014, traveled on business
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank JonB_SA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sankara N, General Manager at Sankara Nairobi, responded to this review, June 4, 2014
Dear jonB_SA,

Thank you for your amazing review of our property; and for choosing the Sankara to be your home away from home. We do look forward to welcoming you back to enjoy our Kenyan hospitality and unwind at our roof top bar while enjoying the Nairobi skyline.

With Warm Regards


Moshi Perera, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sankara Nairobi

Address: Woodvale Grove, Westlands, Nairobi 00606, Kenya
Phone Number:
Location: Kenya > Nairobi
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Nairobi
#10 Family Hotel in Nairobi
#11 Romantic Hotel in Nairobi
#15 Luxury Hotel in Nairobi
Price Range (Based on Average Rates):
Hotel Class:5 star — Sankara Nairobi 5*
Number of rooms: 156
Official Description (provided by the hotel):
Sankara Nairobi combines international five-star standards with personal service and the authentic flavour of the new Africa. ... more   less 
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Also Known As:
Sankara Nairobi Hotel Nairobi

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