Overall it was a great experience during my stay
the hotel is safe, secured, clean and gorgeous. the pool and bar areas must not be missed.
the service level is exceptional great, better than a lot of hotels i have been staying across different cities in different continents, I would like to thank John Menya, for his excellent service at the lobby. he always greet us when ever saw us leaving or coming back to the hotel, there are time he even walked us to the back door or ATM for safety reason. i can say he is a role model for service industry, our experience wouldn't be this wonderful without his great hospitality thank you.
the only minor issue we had was over the weekend when there were party nearby which not last until 3 in the morning. but otherwise great hotel.
- Official Description (provided by the hotel):
- Sankara Nairobi combines international five-star standards with personal service and the authentic flavour of the new Africa. ... more less
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- Also Known As:
- Sankara Nairobi Hotel Nairobi