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“Right place” 4 of 5 stars
Review of Sankara Nairobi

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Sankara Nairobi
5.0 of 5 Hotel   |   Woodvale Grove, Westlands, Nairobi 00606, Kenya   |  
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Hotel amenities
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Festive Season Special
Ranked #13 of 111 Hotels in Nairobi
Naples, Italy
Senior Contributor
31 reviews 31 reviews
18 hotel reviews
Reviews in 20 cities Reviews in 20 cities
119 helpful votes 119 helpful votes
“Right place”
4 of 5 stars Reviewed March 23, 2014

Sankara penthouse is the right choice for a business meeting mostly morning time. Good view, good selection of beverages, chill - out music and great comfortable sofas. And don't forget from the lobby to the pool area everything is so posh and stylish. Just enjoy then!

Stayed March 2014, traveled on business
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sankara N, General Manager at Sankara Nairobi, responded to this review, April 1, 2014
Dear davide n,

Thank you for the very kind review of our property.

We are delighted to hear that you had a productive and enjoyable time at the Club Lounge utilizing the business facilities provided.

We do look forward to welcoming you back to your home away from home.

With Warm Regards

Moshi Perera, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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434 reviews from our community

Traveler rating
    239
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    26
    14
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See reviews for
32
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (74)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Washington DC, District of Columbia
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed March 22, 2014

I stayed here for about 10 days on work travel. It was an ideal location since our office is in Westlands and I could walk. The hotel is really nice. The rooms are great and have all the amenities one would expect. The rooftop bar and pool are also great place to relax. There are a few restaurants in the hotel as well. I only ate there a couple times, but the food was good. They also have a small gym which was appreciated. I sadly didn't get to check out the spa but heard it's great. Even though it's a very nice hotel, you pay for it. I'm not sure what prices are like at other hotels in Nairobi, but this one caters to business people. I think if here for vacation one could search around a bit and find something slightly less fancy for a better rate.

  • Stayed February 2014, traveled on business
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sankara N, General Manager at Sankara Nairobi, responded to this review, April 1, 2014
Dear skaballet,

Thank you for taking the time to share your experience with us; we are very pleased that you enjoyed your stay and had the experience of the authentic flavor of the new Africa.

We do monitor the prices on offer with similar quality establishments and have found to be well positioned by comparison for the overall product. Should you be travelling on leisure, please do look out for some advanced offers and weekend deals we have available.

We do look forward to welcoming you back in Nairobi soon.

With Warm Regards

Moshi Perera, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dubai, United Arab Emirates
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 18, 2014 via mobile

Two day stay at the Sankara while on business in Nairobi. Pleasantly surprised at the standard of the hotel, the staff were exceptional equivalent or better than many 5 star Hotels I have stayed in. The bed- was exceptionally comfortable and room well appointed for the business traveller.

Breakfast buffet catered to all tastes the highlight being freshly made Kenyan coffee, a great start to the day.

Would highly recommend for business travel.

Stayed March 2014, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sankara N, General Manager at Sankara Nairobi, responded to this review, March 19, 2014
Dear SEM948,

Thank you for your kind review.

We are delighted to note the high standards of service you experienced during your stay. Our Barristers’ will be delighted to hear your comments on our Kenyan coffee.

We hope you will be back to enjoy our hospitality and some more Kenyan coffee to start your days in Nairobi

With Warm Regards

Moshi Perera, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nairobi, Kenya
1 review
4 of 5 stars Reviewed March 17, 2014

it was worth my money, th gus at the pool bar were the best, they served me according to how i wanted. They have spacious, air-conditioned rooms all feature elegant, contemporary décor, a flat-screen TV, free Wi-Fi and tea-and-coffee making facilities which make you feel at home but mine didn't have a bath tab, their bed are cosy and well spread. if you have an occassion they are ever read y to put to your taste. The gym is awesome, i wish to go back again may be during this march

Room Tip: Corner suites are large and sunny
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  • Stayed October 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sankara N, General Manager at Sankara Nairobi, responded to this review, March 19, 2014
Dear Grace W,

Thank you so much for your gracious review. We are delighted to hear that you will be returning to enjoy our hospitality this March; and we are looking forward to welcoming you back.

Please do let us know if we can be of any assistance with your forthcoming stay.

With Warm Regards

Moshi Perera, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Contributor
37 reviews 37 reviews
15 hotel reviews
Reviews in 24 cities Reviews in 24 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed March 12, 2014

The service and friendliness of the staff is first class. Food on the hotel also very good and the facilities great. Awesome rooftop bar! But...it is clearly taking advantage of expats and business travellers and NOT value for money... Sadly

Stayed March 2014, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sankara N, General Manager at Sankara Nairobi, responded to this review, March 19, 2014
Dear GertdeBeer,

Thank you for sharing your feedback from your most recent visit. We appreciate your kind words about our service, the food and facilities.

We were concerned to note your comments about our product not being value for money and taking advantage of our clients. We do take the pricing of our products seriously and review this regularly versus the local market and equivalent 5 star hotels. I'm sure you will find that we are priced very competitively indicated by the high level of Nairobi residents that patronize all our facilities and outlets, specially the Sarabi rooftop bar.

We do hope that we have an opportunity to have you visiting us again soon.

With Warm Regards

Moshi Perera, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 9, 2014

Spent time at the wine bar on the 7th floor in a Friday in February 2014 with friends. Pricy! The customer service was superb; real Kenyan hospitality - the only thing that makes the place special (for me). Oh, the band was quiet 'engaging' as well.

Stayed March 2014, traveled with friends
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sankara N, General Manager at Sankara Nairobi, responded to this review, March 12, 2014
Dear Jackie O,

Thank you so much for your kind comments; and we are pleased that you had an enjoyable time at Sarabi Pool and Supper Club on the 7th floor.

We are committed to offering the best to our guests; and have a carefully selected selection of Cocktails, Single malts and wines. Our wine list has a large variety of labels not available in the local market outside of Sankara.

We do look forward to welcoming you back to enjoy a little more of the jazz on Fridays and Saturdays and movie nights on Sundays evenings.

With Warm Regards


Moshi Perera, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vancouver, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed March 4, 2014

For the cost, the Sankara falls way short. The staff at the pool are slow and indignant. I stayed there twice in the last month. My first room was well taken care of. The second was barely cleaned each day and required a couple of calls to maintenance upon arrival. The breakfasts are disorganized, it's practically impossible to get your toast, eggs and bacon all warm and on the plate at the same time. Service is slow. The tea is ALWAYS lukewarm no matter where you order it. I could go on but you get the picture.

My wallet was stolen while by the pool in the afternoon. While this is not the hotel's fault and they were very concerned and understanding about it, just be aware of your surroundings and your stuff.

Room Tip: The good room I had was on the fourth floor. Avoid the third floor if you can.
See more room tips
  • Stayed February 2014, traveled on business
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sankara Nairobi

Address: Woodvale Grove, Westlands, Nairobi 00606, Kenya
Phone Number:
Location: Kenya > Nairobi
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Business Hotel in Nairobi
#8 Spa Hotel in Nairobi
#9 Family Hotel in Nairobi
#10 Romantic Hotel in Nairobi
#11 Luxury Hotel in Nairobi
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sankara Nairobi 5*
Number of rooms: 156
Official Description (provided by the hotel):
Sankara Nairobi combines international five-star standards with personal service and the authentic flavour of the new Africa. ... more   less 
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Also Known As:
Sankara Nairobi Hotel Nairobi

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