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“Good business hotel in Nairobi” 4 of 5 stars
Review of Sankara Nairobi

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Sankara Nairobi
5.0 of 5 Hotel   |   Woodvale Grove, Westlands, Nairobi 00606, Kenya   |  
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Hotel amenities
Ranked #13 of 106 Hotels in Nairobi
London, United Kingdom
Contributor
20 reviews 20 reviews
13 hotel reviews
Reviews in 16 cities Reviews in 16 cities
8 helpful votes 8 helpful votes
“Good business hotel in Nairobi”
4 of 5 stars Reviewed November 6, 2013

Nice staff and service, large room with all you need.
Spa is very good for massages despite European prices it is good after a long trip.
Swimming pool on the rooftop is nice but you are exposed to all the roof terrace cafe guests which is not the nicest if you want to just relax.
Only remark from a very demanding guest, the rooms are not spotless spotless with stains on the carpet, lamp in bad shape. Otherwise I do recommend!

Stayed November 2013, traveled on business
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sankara N, Manager at Sankara Nairobi, responded to this review, November 19, 2013
Dear chachatralala,

Thank you for taking the time to write your review dated 6th November 2013.

We are always pleased to hear from our guests and more so with your gracious compliments about our service, staff and the facilities.

We are delighted to note that you enjoyed our spa experience with international spa brand Angsana at Sankara Nairobi.

Thank you once again for taking the time to share your feedback and we do look forward to welcoming you back at Sankara Nairobi very soon.

With Kind Regards



The Management
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420 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (72)
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English first
Maryland
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 4, 2013

From the minute of my Late arrival I was treated like a special guest. The room had a fantastic view of Nairobi City that I never expected and was spotless and cleaned at least twice a day. The food was absolutely gorgeous, from Sundays brunch time buffets to evening dinners. The staff were very attentive and knew my name within the first few Days of being there. Parking was available for me Regardless the time of the day or night and nothing seemed any trouble to make my stay a good one. The bars were Fantastic and a good retreat for a drink in the evening as well as taking advantage of the big TV Screeners at the bars to watch my favorite soccer games while enjoying my drinks. I stayed at Sankara Hotel for two complete months and I proudly can say it is the best, based on my previous experience at the hotels I stayed in Nairobi. All in all, cannot fault ther place and would happily return, hopefully with some friends and family next year.

Room Tip: I stayed at the fifty floor the internet was fast and free. The view was fantastic. All rooms were w...
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  • Stayed July 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charlotte, North Carolina
Contributor
12 reviews 12 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 4, 2013

In the heart of Westlands is a GEM that is magnificent. Great Food, Excellent Rooftop lounge for those evening sun downers. If you're in the mood for just a glass of wine you have a wide selection of wines from South Africa, France and Spain.

  • Stayed December 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed November 3, 2013

I've stayed in a bunch of hotels, and I haven't seen anything that can match Sankara. From the elegance, to the cleanliness and friendly level of service (they even changed the beds in my room at my request with a smile), to the rooftop bar from which you see the whole of Westlands plus, to the initial welcome when you first get dropped off, to the breakfast quality, there was nothing about Sankara that didn't blow me away.

  • Stayed July 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pune, India
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed October 31, 2013

This is a relatively new hotel. The rooms and the facilities are very good. The staff is courteous.

The hotel is in the market area, so there are a few eating joints nearby. The west gate mall is also not too far. If you need to travel to main business zone around westlands, it is more convenient that Intercontinental.

  • Stayed February 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Johannesburg, South Africa
Top Contributor
56 reviews 56 reviews
31 hotel reviews
Reviews in 24 cities Reviews in 24 cities
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed October 31, 2013

I stayed in Sankara Hotel in September 2013, and really enjoyed the experience. The hotel is very well situated, within the Westlands Area. The room was extremely comfortable and spacious. the food at the Sankara is lovely and really tasty. They have a good selection for breakfast and the service was exceptional. My only complaint was that for the club rooms you have to checkin on the 7th floor, so you have to drag your luggage to the 7th floor when you arrive and when you checkout. I would defenitely recommend this hotel to anyone coming to this side of Nairobi.

  • Stayed September 2013, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sankara N, Manager at Sankara Nairobi, responded to this review, November 19, 2013
Dear ElleVee288,

Thank you for taking the time to write your review dated 31st October 2013.

We are always happy to hear from our guests and more so with your gracious compliments about our location, food and the facilities.

Thank you for choosing the Sankara as your home away from home; and we do look forward to welcoming you back at Sankara Nairobi very soon.

With Kind Regards



The Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nairobi, Kenya
Top Contributor
55 reviews 55 reviews
4 hotel reviews
Reviews in 14 cities Reviews in 14 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed October 27, 2013

Recently used the conference facility and few things to improve on
-they should never advertise on ground floor which company has conference on the day as I think it's not good for all public to know
-service from staff needs a lot of improvements as staff morals are questionable and the zeal with which they serve
-my guests who were from overseas for a meeting were charged for the conference arranged by us and it was very embarrassing when I came to know that my guests were charged
It was a very important deal and the guest felt as if I was too cheap till I had to ask hotel to sort
Worst was that no senior person came to apologize though got refund back but damage was not repair able with my customers

  • Stayed October 2013
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sankara Nairobi

Address: Woodvale Grove, Westlands, Nairobi 00606, Kenya
Phone Number:
Location: Kenya > Nairobi
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Business Hotel in Nairobi
#8 Spa Hotel in Nairobi
#10 Luxury Hotel in Nairobi
#10 Family Hotel in Nairobi
#12 Romantic Hotel in Nairobi
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sankara Nairobi 5*
Number of rooms: 156
Official Description (provided by the hotel):
Sankara Nairobi combines international five-star standards with personal service and the authentic flavour of the new Africa. ... more   less 
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Also Known As:
Sankara Nairobi Hotel Nairobi

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