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“Best hotel in Nairobi” 5 of 5 stars
Review of Sankara Nairobi

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Sankara Nairobi
5.0 of 5 Hotel   |   Woodvale Grove, Westlands, Nairobi 00606, Kenya   |  
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Hotel amenities
Ranked #12 of 106 Hotels in Nairobi
Dubai, United Arab Emirates
Senior Contributor
37 reviews 37 reviews
17 hotel reviews
Reviews in 18 cities Reviews in 18 cities
22 helpful votes 22 helpful votes
“Best hotel in Nairobi”
5 of 5 stars Reviewed April 5, 2013

One of the best of East Africa... super service, great food, affordable rooms, comfortable beds and premium furniture. Area is always great and close to most of business offices. I will definitely go back there for my next trip to Nairobi

  • Stayed March 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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414 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (71)
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English first
Mombasa, Kenya
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed April 5, 2013

Stayed atf the hotel for business for one day and ,everything was excellent ,with friendly staff ready to assist,good facilities,rooms clean and spacious and easily accessible to the shopping center.Perfect place to stay.

  • Stayed March 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Senior Contributor
34 reviews 34 reviews
14 hotel reviews
Reviews in 11 cities Reviews in 11 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed April 3, 2013

My husband took me to stay at Sankara for two nights for my birthday. We live in Nairobi so it was easy to find and we already knew about the local clubs and restaurants. Several times before we had been to the pool bar for drinks and appetizers.

This was the first time we actually stayed overnight. The room was clean, modern, and very nice. The two things that stand out the most to me were:

1. The Bed! It was so soft. The sheets and pillows were exceptional quality. I could have spent the whole two days in bed.

2. The Water Pressure! I probably took six showers. Anyone who lives in Nairobi has probably experienced a lack of water pressure, especially in the older houses like one one we live in. To me, this was a real treat!

We ordered room service. I had the beef fillet and a salad. It was delicious and cooked how I wanted it. We ate and had drinks at the pool. Also very nice. And we had dinner one night at the Thai restaurant. Breakfast was included for both of us with the cost of the room. It was a diverse and substantial buffet offering everything I could want.

We had a lovely stay and would definitely go back. The location is perfect if you want to go out to local clubs and bars. I recommend Sankara for business and for couples.

Final and cute touch were the little painted creatures on your bedside table. These were set out during the turndown service. Collect all seven!

  • Stayed March 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Cali, Colombia
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 2, 2013

I stayed in this hotel with my husband while he was in business in Nairobi. I do not have anything but good comments about this place.
Starting with the room: It is very roomy, clean, the bathroom is modern and provides anything you may have at home: a scale, a magnifying mirror, etc, the bed is very comfortable and there is a working space just in case you need to work from your room.
Internet is free and available, with no limits all over the hotel.
Talking about the food... the hotel has an excellent selection. You can choose international cuisine, buffet, thai food.. and everything is delicious.
You can dine in any of the three restaurants or on the rooftop, which also has a nice Champaign bar with life music.
The service is excellent. All the waiters want to make the best of your stay and welcome you with a nice and big smile all the times.
Last but not least.... the hotel has a dessert bar that is the best! It is impossible to ignore it and every day the have the most appealing and exquisite selection. It seems that there is a very well trained patissier somewhere in the kitchen that is doing an excellent job!


Definetly I recommend this place, and will love to come back.

  • Stayed March 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Dubai
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 2, 2013

I stayed at the Sankara on business for three days and overall it was a very pleasant experience. Not too crowded with good facilities, it is also very well located and was ideal as a base for meetings around the city.

The room was spacious, well-equipped and clean and the housekeeping service was prompt and very professional; I liked the little stone animals they left in your room too.

They have a small but reasonably well-equipped gym on the top floor and a pool and terrace bar which is good although in the evenings it has a very limited menu. The breakfast buffet was good with plenty of choice.

Sadly, on the last night I was woken at 0430 by a steady dripping which turned into a waterfall as a pipe had burst in the room above mine. Maintenance were on the scene very quickly and I had to be moved to another room.

Overall this is a nice hotel and certainly a soft landing for anyone coming to Kenya for the first time.

  • Stayed March 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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London, United Kingdom
Contributor
20 reviews 20 reviews
15 hotel reviews
Reviews in 16 cities Reviews in 16 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed April 1, 2013

I thought that the rooms and common areas were very well thought out and still looking in very good condition in spite of the hotel already having been open for a couple of years.

Bed was good and bathroom very well laid out with plenty of hot water.

Staff were very friendly and in general were exemplary. My only minor quibble is the guest services desk where they let themselves down a couple of times ... We booked a day's safari via them and had expected something organised and professional. We asked some quite specific questions when we booked (e.g can we pay on card) and had some awkward moments with the driver when we found he did not and we had to scuttle over to the ATM plus had to scape money together at the gate of the park. The bus we hired was quite grubby and worn out. Staff were not very receptive in trying to sort things out with the driver when things went a bit wrong. Had we booked independently I would have been less concerned but when you book with the concierge you expect more of a premium service.

We also asked them to enquire about a trip to giraffe manor. Concierge either did nothing to organise this or neglected to tell any of her colleagues which meant we repeated the whole conversation the following day - only to be told it was residents only.

  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Austin, Texas
Contributor
15 reviews 15 reviews
11 hotel reviews
Reviews in 13 cities Reviews in 13 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed March 31, 2013

Stayed here for an extended stay earlier this year. Great rooms, nice large bathroom, decent gym, nice rooftop pool/restaurant, service is top notch (thru give you fruit basket upon arrival, a new miniature animal each night upon turndown). Plenty of taxis available outside. Took about 30 minutes from airport. Plan upto 1.5 hrs in case of traffic.

Would recommend anytime!

  • Stayed February 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sankara Nairobi

Address: Woodvale Grove, Westlands, Nairobi 00606, Kenya
Phone Number:
Location: Kenya > Nairobi
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Nairobi
#7 Spa Hotel in Nairobi
#9 Luxury Hotel in Nairobi
#10 Romantic Hotel in Nairobi
#12 Family Hotel in Nairobi
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sankara Nairobi 5*
Number of rooms: 156
Official Description (provided by the hotel):
Sankara Nairobi combines international five-star standards with personal service and the authentic flavour of the new Africa. ... more   less 
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Also Known As:
Sankara Nairobi Hotel Nairobi

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