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“Great Hotel with Excellent Service” 5 of 5 stars
Review of Sankara Nairobi

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Sankara Nairobi
5.0 of 5 Hotel   |   Woodvale Grove, Westlands, Nairobi 00606, Kenya   |  
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Hotel amenities
Ranked #14 of 129 Hotels in Nairobi
Certificate of Excellence
Lagos, Lagos, Nigeria
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Great Hotel with Excellent Service”
5 of 5 stars Reviewed February 22, 2013

I tagged along with my husband for business and we stayed at the Sankara. The hotel indicates that it is a 5-star hotel on their website and I was pleased when I arrived to see that the hotel lived up to my expectations. We stayed in a spacious Jr. Suite and had access to the Club Lounge which offers free breakfast and a happy hour each day from 5-8. Housekeeping kept the room spotless and made sure the room was comfortable. The pool bar on the top floor was nice and had great food. I took advantage of the spa services and enjoyed every minute of my treatment. When plans changed, we had to extend our time in Kenya. We left the hotel to go on a safari and had to extend our stay at Sankara. At first they told us that they would not be able to accomodate the entire length of time we needed, but by the time we returned from our safari, it was all sorted out. I loved the attention to details that the entire staff seemed to have. The staff in the lounge knew exactly what kind of tea to bring me when I dined in the morning and what types of drinks I liked when I came to the lounge in the evening. Overall it was a pleasant stay and if I return to Nairobi, I refuse to stay anywhere else except Sankara.

Room Tip: Be sure to book a room with access to the Club Lounge to take advantage of the complimentary breakfa...
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  • Stayed February 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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527 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (93)
Date | Rating
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  • English first
  • French first
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English first
India
Level Contributor
58 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
5 of 5 stars Reviewed February 21, 2013

The hotel is new so great rooms, really great breakfast buffet. Dinner menu is also very good. They dont mind attending to special requests.

They have these 'Sankara Seven' a collection of seven animal stones which you get one on each day. So make sure you stay for 7 days :)

The beds I feel are little too bendy, so may not suit people with bad backs.

  • Stayed February 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Birmingham, United Kingdom
1 review
5 of 5 stars Reviewed February 17, 2013

Lovely and very friendly staff, the hotel was very vibrant. When they found out we were on our honeymoon they placed the red roses every where, was really lovely touch curtsey of the lovely staff and the flower shop owner..

Definitely recommend the hotel and it's also in a great location everything is a walking distance or just a short taxi ride away.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sacramento, California
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed February 14, 2013

I had a great experience at the Sankara hotel where I stayed on and off over my three weeks in Kenya. Great for business and families alike. The breakfast was out of this world and the Thai food was, wonderful, and unexpected! The location is also good if you are going to be working in Westlands. I highly recommend the Sankara.

  • Stayed January 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
25 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed February 9, 2013

Stayed in the Sankara for 1 night before my honeymoon in Zanzibar. Was an Excellent atmosphere and checking was quick and efficient, Staff where friendly and polite. even though it was at 10:00pm. Having liven in Nairobi until i was 16 moved to the UK after, this was an new kind of experience in Nairobi for me . A Modern chic hotel. Rooms where amazing and the bathroom was excellent, had a view of the next door hotel so really did not feel like we where in a city. All in all have no complaints on this hotel.

  • Stayed March 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington DC, District of Columbia
Level Contributor
53 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed February 3, 2013

Stayed there several times, and exerience and service has consistently been good. Check-in was swift and friendly. Rooms are spacious, beds a very good, and the bathroom is excellent. Breakfast buffet is excellent, though gets dreary when staying a week or longer, as always the same. Agree with some reviewers that --whilst a nice setting-- the 7th floor bar is a bit over the top.

  • Stayed August 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sankara N, Manager at Sankara Nairobi, responded to this review, February 7, 2013
Dear Razzmatazz0,

Thank you for taking the time to write your review dated 3rd February 2013 and for your positive compliments about our service and rooms, specially our spacious beds.

We have noted your views on our pool bar on the 7th floor. The design of the bar was done for the area to be versatile, unique and modern style so that one can relax and enjoy our wide selection of healthy fruit juices, cocktails and light poolside cuisine by day. At night Sarabi has become Nairobi’s premier place to relax in an alfresco setting, indulge in canapés sundowners and watch the world go by.

We look forward to welcoming you back at Sankara Nairobi soon.

With Kind Regards,


The Management.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
91 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
1 of 5 stars Reviewed February 1, 2013 via mobile

All very modern and 'bling' but watch out for some ridiculous rules. We tried to have a beer on the 7th floor pool terrace, it was full so we were put in the 'Champagne Bar' (menu comes on iPads - bit cheesy, and you cannot deviate from the menu e.g. don't try ordering a gin martini..the menu say vodka martini and that is what you will have). In the Champagne Bar you cannot have a beer, even though we pointed out that they put us in there. Manager would not even contemplate it...bit childish and very unfriendly. That said their carpark is very nice....

Stayed February 2013, traveled with friends
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sankara N, Manager at Sankara Nairobi, responded to this review, February 7, 2013
Dear Jonathan,

Thank you for taking the time to write your review dated 1st February 2013.

We would like to extend our apologies for the inconvenience caused at our Sarabi Pool & Supper club.

The bars were designed as two very separate venues/outlets whereby one can enjoy the open air atmosphere. Each offers a different distinctive experience with a unique theme for each outlet where we offer a specific menus suited to the style of the bar in both food and beverage.

The Champagne Bar has a carefully selected beverage list that is comprised of champagnes, champagne cocktails and an extensive array of the finest single malt whiskies integrated on IPADS; with a sommelier application for our guests to be able to learn more about the drinks on offer, tasting notes, food pairings and about the background of the brand of champagnes and Whiskeys. This rounded experience is unique in Nairobi and something our discerning clientele have found educational in the expanding thirst for knowledge of the food and wine culture in Nairobi.

We would like to apologise if this was not explained to you when seated. We look forward to welcoming you back at the Sarabi Pool & Supper club and our Champagne bar.

With Kind Regards,


The Management.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sankara Nairobi

Address: Woodvale Grove, Westlands, Nairobi 00606, Kenya
Phone Number:
Location: Kenya > Nairobi
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Nairobi
#10 Romantic Hotel in Nairobi
#12 Family Hotel in Nairobi
#14 Luxury Hotel in Nairobi
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Sankara Nairobi 5*
Number of rooms: 156
Official Description (provided by the hotel):
Sankara Nairobi combines international five-star standards with personal service and the authentic flavour of the new Africa. ... more   less 
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Also Known As:
Sankara Nairobi Hotel Nairobi

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