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“Business in Nairobi” 4 of 5 stars
Review of Sankara Nairobi

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Sankara Nairobi
5.0 of 5 Hotel   |   Woodvale Grove, Westlands, Nairobi 00606, Kenya   |  
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Hotel website
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Hotel amenities
Ranked #12 of 125 Hotels in Nairobi
Certificate of Excellence
Burton upon Trent, United Kingdom
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
3 helpful votes 3 helpful votes
“Business in Nairobi”
4 of 5 stars Reviewed November 14, 2012

I stayed here for a week long workshop for a project that my job had me involved in.

The hotel was really nice. The room was nice, but little things like the towel hanging fitting being loose detracted from the 5* quality. Personally I think the room was somewhere between 3 and 4 star quality.

The in-house restaurants (both of them) were brilliant. Great food and reasonably priced. The choice at breakfast was brilliant.

The conference centres were ok. The room was large enough for us all to fit really well, and lunch was included. I wasn't involved in the commercials of the room, so I don't know about value, but see the comments about the food and choice above, it still applies here.

We had some technical issues with the projector and AV conferencing (which was in part, but not solely, due to a disruption to the undersea cables - so not completely the fault of the hotel).

The in-room internet connection was dreadful. We couldn't connect back to VPN's in the UK, and if connecting over WiFi the connection would cut out frequently. Stability was mildly better when cabled in. I won't comment on speed as that wasn't entirely their fault (see the comment about the under-sea cable.)

The rooftop pool area was stunning, and the pool has a partial glass bottom over hanging the car park.

There is a shopping centre around the corner and if you ask the staff they'll give you directions.

The staff were really nice and accommodating.

All in all, if I had the money to return to Kenya for pleasure I probably would stay here for some of the trip. The room was nice but the roof bar and restaurants really pulled my opinion of the hotel up. From a business point of view, it's fine if you're not reliant on WiFi (i.e. bring an ethernet cable!)

  • Stayed April 2012, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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493 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (86)
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English first
Lagos, Nigeria
Top Contributor
78 reviews 78 reviews
18 hotel reviews
Reviews in 19 cities Reviews in 19 cities
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed November 11, 2012

Have stayed here more than five times in last one year and can say that this is one of the best hotels in Nairobi. Doesnt matter whether u r travelling for business or on a holiday, hotel offers you a new property, good housekeeping and service, nice restaurants, nice pool and gym.

Room Tip: Choose rooms at Floors 2+
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  • Stayed October 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 10, 2012

I had the opportunity of staying at the Sankara Nairobi recently. I was greeted by very friendly staff on checking in, which was a very smooth process as well. The room and bathroom were very clean and bed was very comfortable. The animal figurines made of soap stone as a complimentary gift during turn down everyday is very unique indeed. My stay at the hotel was short but I would definitely recommend it to friends and family. I would definitely return myself.

  • Stayed October 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mountain View, California
Top Contributor
75 reviews 75 reviews
21 hotel reviews
Reviews in 30 cities Reviews in 30 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed November 9, 2012 via mobile

This hotel is pretty nice and makes great use of it's small space. The decor is fabulous and high quality fittings were used. Natural wood keeps the rooms feeling light, yet cosy.
Room Service is fast and courteous. My one complaint was the security scanner visit everytime one entered the hotel.
Also service staff is courteous but not necessarily the friendliest.
Overall decent service though

  • Stayed November 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Nungwi, Tanzania
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 29, 2012

I recently enjoyed a three night stay at this terrific city property. The rooms are modern, comfortable and very clean. The breakfast buffet is amazing and the staff throughout are exceptional! They are attentive without being intrusive, kind without being "smarmy" and absolutely nothing was too much trouble.

The room was quiet, the internet service was free, easy to connect and surprisingly fast. The bed was very comfortable, I'm only sorry that I didn't take the time to try out the "Pillow Menu" which included some very exotic choices!

We were attending a function at the Sarit Center and the location next door could not be more convenient. Unfortunately the current construction meant that you had to walk around the block, but once that is done, the location for this purpose will be terrific.

The boutique is terrific, carrying some unusual items and everything locally crafted. I was impressed that the woman on duty knew the source of so many of their products and was proud to discuss them with me. They carry a number of items made by the less fortunate with the proceeds going back to the group. Not only great products, but excellent community involvement!

My only disappointment was with the room service dinner. The bread on the bottom of the club sandwich was wet and the creme brulee unfortunately awful. I think that my disappointment was compounded by the fact that breakfast had been so wonderful, I expected a fantastic dinner and it really wasn't.

Even with the room service problem, I would happily stay at the Sankara again. The hotel is lovely, but the exceptional service from the staff is what makes it really special.

  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Johannesburg, South Africa
Contributor
13 reviews 13 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed October 29, 2012

This is a great hotel, spacious room and excellent facilities. The restaurant prepares some awesome food and breakfast offers a wide variaty. I would recommend the hotel to any traveller. Friendly and very helpfull staff. Sankara would see me again when i travel to Kenya.

  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kampala
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed October 28, 2012

Wow. Was I blown away after entering the hotel. There is still some construction work going on outside but the inside is fantastic. Spent a few nights and enjoyed the experience. Great service, lovely food, very clean and comfortable rooms. Wifi available and ash to log in. Great staff, always willing to help. The breakfast selection was very nice and well cooked and tasty. The mushrooms are to die for.

Room Tip: Nice and airy room on the first floor.
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  • Stayed September 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sankara Nairobi

Address: Woodvale Grove, Westlands, Nairobi 00606, Kenya
Phone Number:
Location: Kenya > Nairobi
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Nairobi
#9 Romantic Hotel in Nairobi
#10 Family Hotel in Nairobi
#11 Luxury Hotel in Nairobi
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Sankara Nairobi 5*
Number of rooms: 156
Official Description (provided by the hotel):
Sankara Nairobi combines international five-star standards with personal service and the authentic flavour of the new Africa. ... more   less 
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Also Known As:
Sankara Nairobi Hotel Nairobi

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