I recently enjoyed a three night stay at this terrific city property. The rooms are modern, comfortable and very clean. The breakfast buffet is amazing and the staff throughout are exceptional! They are attentive without being intrusive, kind without being "smarmy" and absolutely nothing was too much trouble.
The room was quiet, the internet service was free, easy to connect and surprisingly fast. The bed was very comfortable, I'm only sorry that I didn't take the time to try out the "Pillow Menu" which included some very exotic choices!
We were attending a function at the Sarit Center and the location next door could not be more convenient. Unfortunately the current construction meant that you had to walk around the block, but once that is done, the location for this purpose will be terrific.
The boutique is terrific, carrying some unusual items and everything locally crafted. I was impressed that the woman on duty knew the source of so many of their products and was proud to discuss them with me. They carry a number of items made by the less fortunate with the proceeds going back to the group. Not only great products, but excellent community involvement!
My only disappointment was with the room service dinner. The bread on the bottom of the club sandwich was wet and the creme brulee unfortunately awful. I think that my disappointment was compounded by the fact that breakfast had been so wonderful, I expected a fantastic dinner and it really wasn't.
Even with the room service problem, I would happily stay at the Sankara again. The hotel is lovely, but the exceptional service from the staff is what makes it really special.
- Official Description (provided by the hotel):
- Sankara Nairobi combines international five-star standards with personal service and the authentic flavour of the new Africa. ... more less
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- Also Known As:
- Sankara Nairobi Hotel Nairobi