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“Wow. Just...wow” 5 of 5 stars
Review of Sankara Nairobi

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Sankara Nairobi
5.0 of 5 Hotel   |   Woodvale Grove, Westlands, Nairobi 00606, Kenya   |  
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Hotel amenities
Ranked #12 of 96 hotels in Nairobi
San Francisco, California
Top Contributor
55 reviews 55 reviews
28 hotel reviews
Reviews in 25 cities Reviews in 25 cities
14 helpful votes 14 helpful votes
“Wow. Just...wow”
5 of 5 stars Reviewed December 4, 2011

I loved this hotel. Gorgeous, gorgeous, gorgeous. From the rooms to the restaurants on the first floor to the rooftop pool to the spa. I wish all hotels were this amazing.

Rooms are large and fully fitted out with everything you can imagine. Power shower and separate bath, large king beds and cozy desk area. I really enjoyed the gym - the equipment faces out a window with a great view - you can watch traffic fly by while using the treadmill.

I actually wrote a comment card for a member of the front desk staff - and I rarely do this. But I had an issue with needing to find contact solution (not the easiest thing) and she fixed it instantly. Next morning she gave me a late checkout (just a few hours, I was desperate.) It's the little things that will get you, she topped off a great visit and I'm looking forward to coming back.

  • Stayed November 2011, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sankara N, Manager at Sankara Nairobi, responded to this review, December 9, 2011
Dear Kkbirds,

Thank you for your review dated December 4th, 2011 and taking the time to write this positive review.

We are always pleased to hear from our guests and delighted that we were able to deliver a personalised service and comfort to meet your expectations. The Team at Sankara appreciate your feedback in order for us to improve on the services that we offer.

We will pass your lovely comment to our Sankara Star at the reception and we will ensure that she gets a recognition.

We look forward to welcoming you back at Sankara Nairobi soon.

With Kind regards,


The Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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369 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (59)
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UK
Senior Contributor
38 reviews 38 reviews
21 hotel reviews
Reviews in 14 cities Reviews in 14 cities
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed December 1, 2011

I had a great stay here on business. New hotel. Superb staff. Comfortable beds. Very spacious rooms. Good location close to Sarit shopping centre. Food in hotel good but can be a bit pricey. Nice Indian restaurant within safe walking distance.

  • Stayed November 2011, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sankara N, Manager at Sankara Nairobi, responded to this review, December 2, 2011
Dear Culturallattice,

Thank you for your review dated December 1st, 2011 and taking the time to write this positive review.

We are always pleased to hear from our guests and delighted that we were able to deliver a personalised service and comfort to meet your expectations. The Team at Sankara appreciate your feedback in order for us to improve on the services that we offer.

We look forward to welcoming you back at Sankara Nairobi soon.

With Kind regards,


The Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Houston
Senior Contributor
25 reviews 25 reviews
15 hotel reviews
Reviews in 17 cities Reviews in 17 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed November 25, 2011

We recently stayed here-and absolutely loved it. It has a fresh modern feel with an African chic decor. It is about a 20 min ride from the international airport (without traffic) in the westlands area of nairobi. We got the deluxe room online and it was pretty spacious. The rooms are decorated really nice.Beds super comfortable, clean bathrooms. The hotel is 7 stories-the rooftop pool is a nice place to unwind and grab a drink. We were there over a weekend and many locals came in the evenings-as it turns into a lounge with a DJ. They do have free wifi. We ate a buffet breakfast which was so well worth it. Fresh breads , pastries, juices, fruits, eggs and crepes galore. The staff is very professional and attentive.

  • Stayed November 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sankara N, Manager at Sankara Nairobi, responded to this review, November 28, 2011
Dear Mastistyle,

Thank you for your review dated November 25th, 2011 and taking the time to write this positive review.

We are always pleased to hear from our guests and delighted that we were able to deliver the services and standards to meet your expectations. The Team at Sankara appreciate your feedback in order for us to monitor and improve on the services that we offer.

We look forward to welcoming you back at Sankara Nairobi soon.

With Kind regards,


The Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brussels, Belgium
1 review
5 of 5 stars Reviewed November 25, 2011

We had an excellent stay at the Nairobi Sankara Hotel.
The service and the support in the logistic of our workshop were perfect!
The staff provides impeccable service and the hotel is equipped with a gym and a swimming pool on its roof. The hotel got a large choice of dishes: international buffet, chinese restaurant, wine bar...
We really recommand you this hotel.

  • Stayed November 2011, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sankara N, Manager at Sankara Nairobi, responded to this review, November 28, 2011
28th November 2011.

Dear Sarah,

Thank you for your review dated November 25th, 2011 and taking the time to write this positive review.

We are always pleased to hear from our guests and delighted that we were able to deliver the services and standards to meet your expectations for the workshop. The Team at Sankara Nairobi appreciate your feedback in order for us to monitor and improve on the services that we offer.

We look forward to welcoming you back at Sankara Nairobi soon.

With Kind regards,


The Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Seattle
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed November 23, 2011

I really enjoyed staying at this hotel. It was recommended by another frequent traveler to Nairobi and I'm so glad I took her advice! Everything is clean, new and modern and the rooms were quiet and spacious. I've stayed at several other hotels in downtown, and this location is much more relaxing. There's easy access to shopping and restaurants at the Westlands "mall" across the street. The spa was also lovely, with at least one great massage therapist! As a solo female traveler, I always felt safe and comfortable here. Highly recommended for both business or pleasure travel!

  • Stayed October 2011, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sankara N, Manager at Sankara Nairobi, responded to this review, November 26, 2011
Dear Rinnster,

Thank you for your review dated November 23rd, 2011 and taking the time to write this positive review.

We are always pleased to hear from our guests and delighted that we were able to deliver the services and standards to meet your expectations. The Team at Sankara appreciate your feedback in order for us to monitor and improve on the services that we offer.

We look forward to welcoming you back at Sankara Nairobi soon.

With Kind regards,


The Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Los Angeles
Top Contributor
77 reviews 77 reviews
59 hotel reviews
Reviews in 42 cities Reviews in 42 cities
59 helpful votes 59 helpful votes
5 of 5 stars Reviewed November 10, 2011

This is a great boutique hotel! The staff were all very friendly and attentive. The rooms are wonderful with excellent attention to detail in the design of the rooms. Had a great meal at the Thai restaurant. And the rooftop pool is relaxing and impressive. Will definitely stay here the next time I am in Nairobi.

  • Stayed November 2011, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed November 7, 2011

Accommodation: a business hotel with all the usual facilities. Billed as
5 star, but by international standards feels more like 4 star. Has a
great rooftop bar and pool as well as an excellent first floor wine
bar, which give character to otherwise conventional place. The rooftop
is a welcome haven from the hustle and bustle of Nairobi below.

Service: very good throughout and friendly.

Facilities: excellent pool, gym and business centre. Let down by poor
wi-fi in the rooms, which is significant for a business hotel.

Food: we only had breakfast, but was good.

Value:accommodation feels a little over priced for what you get, compared to equivalents in many other major African cities such as Cape Town.

  • Stayed November 2011, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Neelma M, Manager at Sankara Nairobi, responded to this review, November 8, 2011
Dear MovingHouse1,

Thank you for your review dated November 7, 2011.

First and foremost I would like to thank you for taking time to share your experience with us. It is always a pleasure to hear from our guests in order for us to monitor and improve on the experience we offer.

We are delighted to advise you that we have currently upgraded our bandwidth for Internet to 10MB for our in-house guests which I agree is very significant to a business traveller.

We look forward to hosting you back at Sankara Nairobi soon.

Please do not hesitate to contact us directly the next time you plan to come to Kenya.

Kind Regards,


The Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Sankara Nairobi

Address: Woodvale Grove, Westlands, Nairobi 00606, Kenya
Phone Number:
Location: Kenya > Nairobi
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Business Hotel in Nairobi
#6 Spa Hotel in Nairobi
#8 Luxury Hotel in Nairobi
#14 Romantic Hotel in Nairobi
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sankara Nairobi 5*
Official Description (provided by the hotel):
Sankara Nairobi combines international five-star standards with personal service and the authentic flavour of the new Africa. ... more   less 
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Also Known As:
Sankara Nairobi Hotel Nairobi

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