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“Gracehouse was booked solid when I visited” 3 of 5 stars
Review of Gracehouse Resort

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Gracehouse Resort
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Ring Road, next to Yaya Center | Kilimani, Nairobi 2010, Kenya (Nairobi Central Business District)   |  
Hotel amenities
Ranked #25 of 158 Nairobi B&B and Inns
New York City, New York
2 reviews
“Gracehouse was booked solid when I visited”
3 of 5 stars Reviewed December 21, 2012

But they sent me a little ways down the road to Gracia Guesthouse. It was a nice simple room, with a few options for tv, and an english breakfast included in the price. Nice for a quick trip to Nairobi either before a longer trip or for business.

  • Stayed August 2012, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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33 reviews from our community

Traveler rating
    9
    18
    4
    1
    1
See reviews for
4
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20
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • French first
  • Japanese first
  • Any
English first
Glasgow, Scotland, United Kingdom
Contributor
13 reviews 13 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed November 16, 2012

Great value, superb staff and service - they really couldn't be any more welcoming and helpful, all set in really attractive gardens and with excellent patio areas/tables in the shade - this wee guest house/hotel is definitely worth a visit.

Room Tip: Lots of road works at the moment - try and get a room to the back
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  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Antananarivo, Madagascar
Senior Contributor
25 reviews 25 reviews
16 hotel reviews
Reviews in 15 cities Reviews in 15 cities
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed November 10, 2012

I was many times in this Guesthouse and always enjoyed my stay, due mainly to the friendly staff there. Their rooms are clean with private seating room in every floor. Wifi internet is working well and coffee break is always offered for free at 10:00 and 4:00, a relaxing time to conect with the other guest. Food is served in the open air restaurant in a very friendly feeling. The most of this Hotel is it proximity with the famous Yaya Center, you just exit on a special gate in the back and you are 3 minutes walking distance of the shopping mall. The only cons is that they do not have AC in rooms but you can still ask for a standing fun.

Room Tip: Rooms in Block B is more quiet than those in Block A.
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  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kampala, Uganda
Contributor
11 reviews 11 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed October 24, 2012

"Y go anywhere else?" is the marketing pitch for the YaYa Centre, the shopping mall next door to the Gracehouse Resort, but it could just as well apply to the Gracehouse itself. Forget the name - it has very few of the amenities that you would expect from a resort - but instead, enjoy it as representing the best value hotel accommodation in Nairobi. The staff are, without exception, friendly, hospitable and unfailingly helpful. The location is great.The breakfast is excellent. Rooms are comfortable. And it only costs 6,000 shillings per night. I always stay there - if I am lucky enough to find it less than fully booked.

  • Stayed September 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Nairobi
1 review
4 of 5 stars Reviewed August 15, 2012

I have been to many such guest houses in and around Kenya and for sure this guys do it differently.Their services delivery is what i find most appealing with a very professional not to mention kind staff some of whom i have come to know personally. I find that in other places the staff is uptight and withheld which is not so good for my taste. The food is great but if you prefer you can always rush to yaya center which is just next door.Free WiFi, great food, convenient location ,what else could you ask for.

  • Stayed December 2011, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yorkshire, UK
Senior Contributor
33 reviews 33 reviews
16 hotel reviews
Reviews in 22 cities Reviews in 22 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed July 30, 2012

I have stayed at grace house now 7 times, with work and once with my family. They have a good variety of doubles, and even some triples at reasonable prices. Some of the rooms facing the main road (currently being widened) can be a little noisy on Friday and Saturdays (Hongs night spot opposite), but it is rarely excessive. On the plus side, there is free internet, complementary tea and coffee in the afternoons, a relaxed atmosphere, very helpful staff, its safe and clean. What more would you need. 100 metres to Yaya shopping centre makes life very easy.

  • Stayed July 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 12, 2012

My family has been going to grace house since 2005. The beauty is grace house is evident in the facility, the food, the wonderful trees and outdoor seating. However, the most beautiful thing at grace house is the staff. The manager, Margaret, has become a friend and is so good at hiring top quality staff. You will always have a clean room that has been kept tidy and you never need worry about your personal items. If you have valuables, there are safes at the front desk that the staff are more than happy to assign to you. This leads me to the amazing customer service. On this last trip we brought our 4 yr old son and each staff person treated him like their own. It was a joy to watch him interact with our good friends at Gracehouse.

Typically when we travel to Gracehouse in Nairobi we are with a group from A university in Texas of approximately 100 students. The staff not only has the ability to accomodate and feed them all with quality food and drink, but each participant on our trip feels just as cared for as I have expressed here.

If you are looking for a quality hotel with a caring staff that will not try to overcharge you, you should visit the Gracehouse. It also doesn't hurt that a large mall is walking distance next door to the hotel for any needs you may have. (by the way, I needed a scratch card for phone on two separate occasions during the night and one of the security guards went outside the facility and purchased them for me). Again, customer service is the key here. You will love Fred who is a chief over the staff, Ben, the head chef, and especially Margaret, the manager and owner.

I cannot wait to go back for my next visit!

Stayed May 2012, traveled with family
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Additional Information about Gracehouse Resort

Address: Ring Road, next to Yaya Center | Kilimani, Nairobi 2010, Kenya
Location: Kenya > Nairobi > Nairobi Central Business District
Amenities:
Restaurant Room Service
Hotel Style:
Ranked #25 of 158 B&Bs / Inns in Nairobi
Number of rooms: 45
Also Known As:
Gracehouse Hotel Nairobi

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