Phyllis and her staff will make you feel like the Hibiscus is your home while in Nairobi! It's on a quiet street within a short walk of Ngong Road, one of the main thoroughfares in the city. The house is lovely with a large lounge area, dining room, and extensive gardens for relaxing. The bedrooms are simple but neat, with clean bathrooms. There is also free wifi available.

Breakfast is nice and filling, with eggs, sausage, and an assortment of cereals, fruits, juice, coffee, and tea. I was travelling with two friends, and all three of us arrived in Nairobi at different times. I arranged separate taxi pickups from the airport for all three of us and everything went off without a hitch.

It's the staff though that really make the Hibiscus shine. Everyone there was so friendly and helpful and made our short stay in Nairobi so memorable. Asante sana!

What a truly wonderful staff. This place makes you feel more like family than like a paying guest. I highly recommend it - and the prices and internet are also really great!

I stayed at Hibiscus for about 2 and a half weeks during a business trip to Nairobi, and it suited my needs perfectly. The wi-fi at Hibiscus is great and you have free access to it anywhere inside the house. Breakfast is fantastic, with some combination of eggs, sausage, pancakes and fresh fruit, usually served, as well as tea , coffee, etc. For meals, there's a great restaurant called Katanazi right across the street (the back patio is nicest) or even better, get Sos, the chef, to cook for you. He made dinner for me almost every night and it was delicious, butternut squash soup, beans and rice, chicken and chips..it was all very good. The best part about Hibiscus really is the staff, they are so devoted to their jobs and always happy to help any way they can. Over the course of my time at Hibiscus, I have come and gone a bit, so I've stayed in 3 different rooms. I thought all of them were great. The rooms are clean and well maintained, and I felt perfectly at home in each of them. Each of the staff members has been lovely to meet. On this trip alone, I've stayed in 4 different hotels throughout Kenya (Nairobi and Western Province) and I can honestly say that Hibiscus has been the nicest experience of all of them, and I would recommend it to anyone wanted a clean room and great quality at an affordable price.

Everyone is entitled to their opinion, however, I do believe that the other posts extolling the Hibiscus Guest House are "plants" purposefully written to shield the truth about the accommodations. My husband and I were to stay at Hibiscus before going on safari. As we were arriving at different times, we had arranged airport transportation for each of us. The taxi driver never showed at either time causing much confusion and worry.

After hiring a taxing from the airport and arriving at Hibiscus, I was was very much underwhelmed by the accommodations. The house is quite dated and thus gives of the impression of being unclean. There are spots on the carpet, holes in the ceiling, sparse furnishings and the bathroom looks like a public bathroom of an out of the way gas station on a lonely road.

While Hibiscus may be located in Kilimani, it is very much out of the way and off the beaten path making it difficult for taxi drivers to find and not easy to walk to local amenities such as restaurants and shopping.

I would not recommend this place to other travelers.