We had booked because in general it had received ok reviews. In reality i found it completly different. The staff were lovely and friendly when they were trying to get us to book trips and excursions with them but as soon as they found out we had booked much cheaper alternatives they literally said that we could only stay one more night. We had a confirmed reservation for 2 weeks!
There were mice all over the kitchen and on the first night we woke up to a room full of slugs crawling everywhere. There was no working lock on the door to our room and we were constanly told it woudl be fixed in an hour. This went on for 4 days. NO elecricity, internet or hot water for most of our stay. I saw a member of staff wearing clothes that I had "lost" and my washing was no where to be found when I tried to retreive it before I left. They added extra charges and put up prices as it suited them. When they realised that we were not going to spend any more money with them then turned very hostile and we found it quite intimidating. The hostel is about a £10 taxi ride into the centre and there is absolutely nothing to do near by. The complex is guarded but a couple of difference intuders had got in, a group of other travellers were threatened with a bottle of acid by one thug demanding money. We met some lovely people but mostly everyone was passing through , staying only for 1 or 2 nights. We have stayed in some very poor places in asia and in Tanzania and our other stays in Kenya were all fine (basic but fine), this place was just horrible and that was largely down to the staff and their attitude. DO NOT BOOK THIS PLACE
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- Also Known As:
- Milimani Backpackers & Safari Centre Hotel Nairobi
- Milimani Backpackers And Safari Centre