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“not as portrayed” 5 of 5 stars
Review of Milimani Backpackers & Safari Centre

Milimani Backpackers & Safari Centre
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Milimani Backpackers & Safari Centre
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Milimani Road | P.O Box 21005-00505, Nairobi, Kenya   |  
Hotel amenities
Ranked #33 of 99 Specialty Lodging in Nairobi
New York City, New York
1 review
3 helpful votes 3 helpful votes
“not as portrayed”
5 of 5 stars Reviewed April 21, 2012

After reading some of the reviews written, my wife and I were very wary about going to the backpackers. In fact, we went to check in at another backpacker run by Australians. They didn’t have space though so we ended up going to Milimani. We never made a better choice. Contrary to some comments, they are very efficient. The staff was lovely, welcoming us warmly, and the cleaning ladies so cheerful.eunice helped me track down a shirt I lost on the lines and never grumbled even once. Patricia Runs the show, and I have never met a more helpful woman. she knows everything about Kenya! Marise is a right laugh, and witty as well. Ruth is so funny and they all treated us like family,they were never once rude at all and made us feel very welcome. We took a safari with them, and the driver Sammy is the best guide in the whole entire world. the dogs were a bit noisy at night though, and there was one that kept chewing everybody’s ankles! Everybody has different experience, we can’t all be happy with the service we get in hostels, but Milimani was a great surprise, so I say go go go!!

Room Tip: the ones inside are quieter.
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  • Stayed April 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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72 reviews from our community

Traveler rating
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    7
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Jacksonville, Florida
Contributor
12 reviews 12 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed April 17, 2012

Milimani is chill. Very chill. Ordering food? It'll take awhile (but it's good.) Wanting to use internet? It'll take awhile (but it works.) Want to just lounge around and watch tv? No problem.

I stayed with a group of 60, so I'm not too sure what it's like staying on your own. The rooms worked just fine for me. Same with the showers.

The outdoor area is awesome in the evening, especially if there's a fire on. Met some really interesting folks when I was there.

As far as the safari went...I think it was a little overpriced, but I had a geat time and don't regret it at all. Milimani isn't the greatest...but it's far, far from the worst. Some of the other reviews on here seem a little extreme if you ask me.

  • Stayed May 2011, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Beijing, China
Top Contributor
51 reviews 51 reviews
36 hotel reviews
Reviews in 36 cities Reviews in 36 cities
58 helpful votes 58 helpful votes
1 of 5 stars Reviewed April 15, 2012

After staying in Nairobi for the month, my fiance and I needed a place to crash for about 6 hours in-between returning from the coast and catching an early morning flight to Gaborone the next day. I figured that most of my hostel days were behind me, but didn't mind revisiting the college-age backpacking days for a short few hours of sleep. Huge mistake. Or maybe that wasn't the mistake, just staying at Milimani backpackers was.

We called and they were all out of double rooms so instead we asked to book a triple and pay for the extra bed to make sure it was just me and my lady in the room. Upon arriving at the hostel the manager on duty claimed that she couldn't find the key to the triple and could only offer us two miniature "harry potter" style single rooms. She'd originally quoted us a price of 950 a bed for the triple but then charged 1,000 KSH for the single, I asked her why and she just snapped back "you're just lucky I didnt charge you full price (1500 KSH).

The room was about four inches longer than the single bed and just wide enough for me to fit my suitcase inbetween the bed and "wall". Which wasn't much of a wall but more so a glorified piece of Styrofoam that kept neither noise nor cold out.

Directly behind the backpackers there was a concert blaring at jet-engine level noise that went on till around 2:00 in the morning.

All in all it was an awful place with awful staff and construction that looked like a it was one good gust of wind from being knocked over.

  • Stayed April 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Service
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Montreal, Canada
1 review
1 of 5 stars Reviewed March 12, 2012

i can say this was one of the worst hostels i stayed in in Africa. the owner is a very selfish lady who is basically just intent on getting as much money from guests as possible. when i was there one of the dogs they keep bit someone and they had to go to the hospital. they had to fight hard to get any compensation. i got a bad feeling from the moment i arrived.

Room Tip: choose the turn around and leave suite
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  • Stayed April 2011, traveled solo
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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St. Petersburg, Russia
Contributor
11 reviews 11 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed March 11, 2012

I stay the 2nd time it Milimani, this time in a "single room" of 5 sq.m. at 18$ - more like a kennel than a room. I was actually OK with it, given Milimani seemed to be a relaxed place, good to meet travellers.

I was unfortunate enough to make a complaint about smallish portion of curry I ordered. Following the complaint, receptionist Marie ordered the cook to make another portion for me, and added: "but don't take his orders any more, let him eat outside".

One finds such attitude at some backpacker's places... Just to make sure, that you'll find another place to sleep in Nairobi, better and with nice and polite personnel (both in the city center):

Downtown Hotel, Moktar Daddah Street, just opposite Nakumatt Lifestyle entrance: single 1800 KES, double 2200 KES. Rooms were renovated about a year or two ago, but some are still good (check different). Run by Muslims from the coast.

Terminal Hotel (mentioned in Lonely Planet) - just next building to Downtown. Rooms have not been renovated for a long time, but are OK for a couple of nights. Same price tag with Downtown.

  • Stayed March 2012, traveled solo
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed February 10, 2012

I would like to warn people about Milimani Backpackers. It’s in the Lonely Planet Guidebook. As a hostel it is fine enough but I had a really negative experience with them. They have an area in the back corner next to the wall where people can camp. One evening I was lying down in my tent when a big thunderstorm came. The thunder was really close so I got out and went inside the hostel. Less than five minutes later I came back to check if water was getting in and I found my tent was covered in bricks. The wall had fallen on it. If I had been inside I would have died or been very seriously hurt.

My tent was destroyed and when I checked my new video camera I found the screen had been cracked. I found out later this was the 3rd time the wall had fallen and once before it had hit a tent but they still let people camp there.

I assumed Patricia, the owner, would replace or fix my tent and camera without any problem, just happy I was alive. But to my surprise she refused to pay a cent. After a heated argument they finally agreed to look for estimates. That was the beginning of a long fight to get some compensation. The played all kinds of games with me. They lied, they didn’t return my calls/messages/emails and they stalled me hoping I would give up. For awhile I stayed at the backpacker waiting for them and they refused to let me stay for free. In the end I finally got some cash four months later but only because I was so persistent. As for my tent they reluctantly gave me the cheapest old tent they had. It was useless against rain.

For this I would have to say do not stay at Milimani Backpackers.
I would recommend to stay at…

New Kenya Lodge (River Rd and Latema Rd)
-right in the center (close to cheap internet, Milimani charges 4X the price)
-lots of travellers
-cheaper
-actual hot showers (Milimani’s are hardly warm)
-offer cheaper safaris than Milimani and just as good

If you aren’t comfortable staying in the center then I would recommend
Upper Hill Backpackers (a bit far from town but very nice) or the Hostelling International Backpacker (near to Milimani)

  • Stayed March 2011, traveled solo
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Milwaukee, Wisconsin
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed February 10, 2012

this is a terrible place. everything is very overpriced, especially the safaris. the main objective of this place is to get your money. also, the rooms were not very clean, my friend had bites every morning which we suspect were from bedbugs.

  • Stayed June 2011, traveled with friends
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Milimani Backpackers & Safari Centre

Address: Milimani Road | P.O Box 21005-00505, Nairobi, Kenya
Location: Kenya > Nairobi
Amenities:
Restaurant
Hotel Style:
Ranked #33 of 99 Specialty Lodging in Nairobi
Price Range (Based on Average Rates): $
Number of rooms: 23
Also Known As:
Milimani Backpackers And Safari Centre
Milimani Backpackers & Safari Centre Hotel Nairobi

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