This is not a luxury hotel, but it's fine for what it is (2stars). I'm just leaving, after spending 2 nights before starting an overland trip and safari. Having read some of the reviews I was slightly worried, but there was no reason to. I had pre-booked pickup service and the driver was waiting for me when I exited the airport. It was about 1 hour drive in heavy afternoon traffic. The hotel is gated and there are 3-4 guards at the gate who search every car and person going in and out. So the grounds feel safe.
My room was clean and spacious. No air-conditioning, but there was a fan and despite the heat in January that was fine. There's wifi but it grows weaker the further you go from the lobby. My room was at the far end of the hall and my smartphone couldn't pick up the signal there, though my laptop did. But on each floor there's a small lounge with couches, where I sat down to go online at an ok speed.
The hotel is next to one of the busiest roads in Nairobi, so there is traffic noise. However, the hotel itself is rather quiet. My room was facing the garden and it was peaceful. The rooms facing the pool, and the road, are probably noisier.
Everyone I interacted with in the staff was friendly and polite. The lobby has money-exchange and will help you book a taxi, tours etc. The food at the restaurant was ok and the menu reasonably varied. Overall, I'm content with my stay and have nothing to complain about.
- Official Description (provided by the hotel):
- Nairobi is the capital and largest city of Kenya. The city and its surrounding area also form the Nairobi Province. The name "Nairobi" comes from the Maasai phrase Enkare Nyirobi, which translates to "the place of cool waters." However, it is popularly known as the "Green City in theSun." Location: Sentrim Boulevard is located at the end of Nairobi’s Harry Thuku Road, an oasis of peace and quite with beautiful manicured gardens and lawns. There are 70 rooms in 2 stories. The main guest area consists of the reception, lounge area, Restaurant and bar. The Mezzanine floor has the conference facilities. ... more less
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