My colleagues and I stayed at this property in March 2012, and from the start we had trouble. First, we had booked our reservation online, but they had only one out of the three rooms reserved actually in their system(despite the fact that I had paid for the entire booking on my credit card beforehand). Second, the front desk staff were mostly unhelpful. Internet could only be purchased for set amounts of time and during the times the hotel shop was open, which proved hugely problematic for one of my colleagues with a late night deadline. Also, the pay-for-use internet system was slow and the shop staff did not know how to provide technical assistance, even when it was their own system that was not functioning. The rooms were fine, although the bathroom ventilation system provided far too much information about neighboring rooms' bathroom activities. The one bright spot of the hotel were the friendly taxi drivers who offered reasonable prices and safe transportation to meetings around the city.
- Official Description (provided by the hotel):
- Nairobi is the capital and largest city of Kenya. The city and its surrounding area also form the Nairobi Province. The name "Nairobi" comes from the Maasai phrase Enkare Nyirobi, which translates to "the place of cool waters." However, it is popularly known as the "Green City in theSun." Location: Sentrim Boulevard is located at the end of Nairobi’s Harry Thuku Road, an oasis of peace and quite with beautiful manicured gardens and lawns. There are 70 rooms in 2 stories. The main guest area consists of the reception, lounge area, Restaurant and bar. The Mezzanine floor has the conference facilities. ... more less
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