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“Central Location but with no Room Service” 3 of 5 stars
Review of Sentrim 680 Hotel

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Sentrim 680 Hotel
3.0 of 5 Hotel   |   Kenyatta Avenue, Muindi Mbingu Street, Nairobi 0100, Kenya   |  
Hotel amenities
Ranked #51 of 101 hotels in Nairobi
Dubai, United Arab Emirates
Contributor
12 reviews 12 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
“Central Location but with no Room Service”
3 of 5 stars Reviewed August 12, 2013

The hotel location is the biggest advantage since this is in City Centre & very close to the Parliament. It takes around 45 mins - 75 mins (depending on traffic) to reach from Airport or Nairobi National Park but is a safer area compared to outskirts.

Being a city centre the market closes early in the evening & there are no malls around. There is a Casino within the hotel itself which is open until early morning & is a good place to hang around. The rooms are clean, Air cooled (not A/C) which was fine during my stay, clean bathrooms. The restaurant is a decent one with the Kenyan Chef trying to prepare all dishes (including Indian).

The biggest draw back is that there is no room service which is atleast expected from a 3 Star hotel in Nairobi City Centre since even for a cup of tea you've to go to the coffee shop or restaurant. They even don't have a Tea Maker in the room. Also, I don't know for what reason but they collected cash (or card) for each service (restaurant, laundry, etc.) and were not ready to add up in the final bill. Due to this, you always need sufficient forex in pocket.

For me even though the hotel's location was good, rooms were clean & there was free unlimited wifi, it is a NO unless they start room service & have some other amenities like fitness center, etc. The service within the restaurant & bar though was good.

Room Tip: Rooms on higher floors are better since then you get a view beyond the neighboring buildings.
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  • Stayed July 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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110 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
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USA
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed August 5, 2013

I last rated this hotel in late 2009 and am impressed with how much it has improved. Internet is now free and wireless reliable, depending on room. The rooms have been modernized, with improved bathrooms. There is still no air conditioning, but most rooms have an "air cooler" dehumidifier/fan unit. If you don't have one, they can move one to your room. More modern reading lighting over beds, and in general a much more clean and professional atmosphere throughout. Each floor has an attentive security guard who logs all comings and goings. I felt the hotel was much better than in the past. Food still mediocre.

Room Tip: Check the WiFi signal on your device as you walk the halls before agreeing on a room. WiFi signals...
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  • Stayed May 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Nairobi, Kenya
Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed July 31, 2013

We went there for a night-out (to surrounding entertainment spots then slept in the hotel). There is a casino but we are not good at gambling. The hotel is reasonably priced at $100 per Kenyan couple (incl breakfast). The room felt old with a useless balcony (no nice views) that is enclosed with glass. The diner closes too early so have dinner elsewhere first. The breakfast was quite hearty with various breads/cakes, fruits, juices and yoghurt. Given the price, this is quite a bargain. However, the dining room felt veeery aged and uninviting.

Room Tip: First check that the door access cards are working and the beds are not dusty, our first room had is...
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  • Stayed April 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lagos, Nigeria
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed July 16, 2013

The hotel is centrally located and saves you a lot when you are doing business in town as you can walk over to most places. The rooms are spacious but very ordinary and because i came there in September the weather was quite cool (too cold for some) so there's no need for air-conditioning. Nice but small bathrooms but ever fresh toiletries every morning.
The staff were ok (because a typical Nigerian like myself would've bitten their heads off for any arrogance anyway)...but the fun starts in the evening with the 'Wicked' all-night parties that goes on opposite the hotel. I never ate even breakfast at the hotel, so i dont know about their food, as i always prefer the typical Kenyan coffee shops. In all, a lovely place for a business traveler with a grooving spirit.
Will definitely stay there again if on business...but not with my family though.

Room Tip: Chose the last floor
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  • Stayed September 2012, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Kecskemét, Bacs-Kiskun, Hungary
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed July 12, 2013

we wanted to have a hotel in a relative "safe" part of Nairobi, this is why we have choosen Sentrim 680. it is perfectly in the middle of the financial quartier, which seems quite OK in terms of security in daylight (with lot of guards), but we were warned to go out in dark.
Our room was in the 4th, and due to the casino it was almost impossible to sleep until early in the morning. On the first night there was no hot water at all, and in the middle of June the temperature in Kenya was 22-23Celsius, and in our room was cold!
The room was average clean, relatively old furnished.
but the breakfast was fantastic, lot of fresh fruits, breads, rolls, baked beans with bacon, porridge.
The front office staff would have learn a little service and politeness...
If you need to stay 1-2 night is OK but maybe not more.

  • Stayed June 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Madurai, India
Top Contributor
58 reviews 58 reviews
39 hotel reviews
Reviews in 32 cities Reviews in 32 cities
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed July 7, 2013

I have been staying in this hotel for the past 4 years and witnessing improved service. I stay on the 10th floor. The housekeeping is very good on this floor. You can reach most of the government offices and private establishments by walk. The restaurant serves good food and reasonably priced. Nice place to stay.

  • Stayed July 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kenya nai
Senior Contributor
31 reviews 31 reviews
16 hotel reviews
Reviews in 11 cities Reviews in 11 cities
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed June 26, 2013

Well the hotel despite the best location in the city is the worst in terms of security despite the two guards at the gate the reception personnel needs more training in customer care for that's the poorest there attitude is horrible the rooms are old bedsheets too old the hotel needs serious repairs but not all is bad restaurant staff are cool food better but the need to do something on the prostitutes who hang around the lift and the gamblers to improve on there staffs attitude

  • Stayed June 2013
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Additional Information about Sentrim 680 Hotel

Address: Kenyatta Avenue, Muindi Mbingu Street, Nairobi 0100, Kenya
Location: Kenya > Nairobi
Amenities:
Bar / Lounge Business Center with Internet Access Free Parking Restaurant Suites Wheelchair access
Hotel Style:
Ranked #51 of 101 hotels in Nairobi
Price Range (Based on Average Rates): $
Hotel Class:3 star — Sentrim 680 Hotel 3*
Official Description (provided by the hotel):
Sentrim 680 Hotel is located in Nairobi CBD, 30-minute drive from JKIA. The recently refurbished rooms have views of Nairobi. Each sound-proofed room features a digital flat screen TV, digital safe, electric fans / coolers and a fridge. The rooms also have private en-suite bathroom with hot / cold water and free toiletries. Some of the rooms have a private balcony. A restaurant, coffee shop and the Sentrope Bar & Lounge are also on site. ... more   less 
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