The staff at Malu Lodge are absolutely lovely. From the ladies who set up a fire for you in the evening, to the staff in the restaurant, they are delightful people. They also go the extra mile to make sure children have a wonderful experience. They love setting up donkey cart rides and showing the kids how to milk the resident cow.
Aside from the staff and the activities provided for the children, we were a bit disappointed, especially after reading other reviews. The food is average - nothing special. The cottages are very cute, but need to be cleaned. Our bathroom was in pretty bad shape, for example, including a very dirty toilet seat. For the price we paid, we simply expected better. For less money you can stay at the lovely Chui Lodge (AMAZING food + game drives in their conservancy) or one of the other wonderful properties at Lake Naivasha or nearby at Lake Nakuru.