Staying at Ole-Sereni in an attempt to have a night comfortable night in transit. For the price they charge you, that is at least what you'd expect ... Nevertheless, i got a room without water supply - no shower, not even able to use the bathroom!! And that for a nice 250USD/night! It's a bargain, really!! To add to the fun, they also switched off the ACs ... So i am now paying an excruciating amount of money for no shower, no toilet, and a bloody hot room. This is absolutely insane!!!!! The worst place ever!!!!
I could accept that things happen by accident. BUT when i checked in people could have warned me ... Hey, it may even have been an idea to put guests in another nearby hotel ... or at least off er that option. MAYBE one could have provided bottled water - enough to wash your face with or brush your teeth ... MAYBE ... A voucher for a free dinner? ... Not sure, but there's about 100 options that are better than the treatment we are receiving here tonight.
- Official Description (provided by the hotel):
- Ole Sereni is a premium wildlife resort strategically located just off the Mombasa road overlooking the Nairobi National Game Park. Centrally positioned between the international airport and the city center, this is the only hotel bordering the wilds of the National Park. Ole Sereni offers all comforts and services to the business as well as leisure travelers and enjoys proximity to the central business district, international organizations, financial institutions, government offices and industrial area. ... more less
- Reservation Options:
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- Also Known As:
- Ole - Sereni Hotel, Nairobi Hotel Nairobi